There are countless ways that humans and technology interact. And those interactions are becoming more and more prevalent in every aspect of daily life. But not everyone likes to use technology in the same way. So when you’re dealing with every single type of person imaginable, like Scott Strickland does as the EVP & Chief Information Officer at Wyndham Hotels & Resorts, you have to really understand and offer every kind of digital experience. It’s a massive job, which takes creativity, coordination, and skill. On this episode of IT visionaries, Scott explains how he manages the job, the role new technologies like A.I. and RPA play in the process, and the other challenges he faces as a CIO. 

• The IT experience is much more front-and-center than ever before in all parts of the business operations and customer journey
• The hospitality industry has been disrupted in good ways, but there are still areas where technology is lacking or not up to par
• After you digitally transform, you evolve and must keep evolving

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

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This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.

That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.

---

IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Throughout the years, the idea of sustainability has changed and the metrics by which we measure how sustainable we are have shifted. So where are we on the sustainability timeline? And what should we be focusing on to become more sustainable in business and in life? To answer those questions is Science journalist Wade Roush, and Patrick Flynn, the Vice President of Sustainability at Salesforce. On this episode of IT Visionaries, they discuss the current state of the sustainability efforts, as well as the lessons they’ve learned from the past and how to prepare for and evolve in the future.  

• Corporate sustainability programs need to start in the places that are most relevant to the company as a whole

• Prioritizing your efforts is important so that you do not get overwhelmed by the scope of the problem
• Creating simple, repeatable frameworks that other companies can implement will be a difference-maker in the fight against climate change

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Take climate action with a pre-built carbon accounting solution and gain insights into your greenhouse gas emissions.  Learn more at Salesforce.com/solutions/sustainability.

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This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.

That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.

---

IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

As artificial intelligence becomes more prevalent in businesses, leaders in the C-suite are trying to figure out when and how to deploy the technology. Many questions will come up within organizations when they are focusing on A.I. deployment, and, luckily, Daniel Faggella is here to help answer them. Daniel is the CEO and Head of Research at Emerj Artificial Intelligence Research, where he and his team map the capabilities of A.I. and hone in on where to deploy A.I.to get the greatest ROI. On this episode of IT Visionaries, Daniel explains the work that goes into making those kinds of projections and he discusses how the A.I field is still growing and changing. 

• Understanding where and how to deploy A.I. is critical, and will be even more important in the next year or two

• Emerj thinks about  AI advantage across two spectrums; Critical capabilities and data dominance

• One of the big hurdles in A.I. is educating people on the difference between A.I. and It. To combat this Emerj has identified three main points they use to help them educate clients they work with on the differences

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

-- 

This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.

That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.

---

IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

When you were in fourth grade, how'd you pass the time? Maybe playing with Legos, building forts, or playing tag. What you probably weren't doing is developing the foundation of an organization that would make a global impact.

And that brings us to Felix Finkbeiner, the thoughtful kid who was doing just that. Today, Felix is the founder of Plant for the Planet, and on this episode of IT Visionaries, he explains his mission, how technology is helping to connect organizations all over the world, and why the One Trillion Trees project is something he is hoping can positively impact the planet in huge ways. 

• We might not be able to replace all of the trees that have been cut down, but we can plant enough to make a significant positive impact
• Technology like the Plant For The Planet app is helping connect and build transparency amongst the many partners and organizations working on the One Million Trees Initiative
• The initial challenge of the organization was getting people to care, but now that people do care, the challenge is scaling and building an infrastructure capable of doing the things you want to do

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Take climate action with a pre-built carbon accounting solution and gain insights into your greenhouse gas emissions.  Learn more at Salesforce.com/solutions/sustainability.

-- 

This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.

That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.

---

IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

James Watters is currently the CTO of Modern Application Platforms at VMware, but he has truly done it all. Whether it was working with large corporate companies or helping startups establish themselves in the private sector, James has been there. On this episode of IT Visionaries, James sits down to discuss some of the things he’s learned along the way, including why he believes it’s imperative for research and development teams to work side-by-side with clients, what forced some of the changes we see in enterprise applications today and how these unprecedented times will shape technology moving forward.

Key Takeaways

• The Connection between research and development and working with clients is imperative, especially when it comes to shaping the end-user experience
• The evolution of the cloud forced enterprises to alter their applications to a more simplified and streamlined approach.
• One of the most important things moving forward will be figuring out how to give a 100% digital customer experience

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

-- 

This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.

That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.

---

IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

On IT Visionaries, we talk to many different CIOs, but for this episode, the CIO we’re chatting with is different than what you’re probably expecting. Today, we’re excited to welcome Suzanne DiBianca, the Chief Impact Officer and Executive Vice President of Corporate Relations at Salesforce. Suzanne has been with Salesforce for 20 years and helped the company build up its philanthropic arms, including pioneering the 1-1-1 model so many organizations now adopt. In this discussion, Suzanne takes us through her history with the organization and talks about how to build a culture of sustainability. She also explains some of the climate initiatives that Salesforce has been spearheading and why a project like One Trillion Trees is so important right now in this decade of action. 

Key Takeaways:

• Creating a culture of sustainability is about achieving buy-in throughout the organizaition

• You need to meet people where they are in order to get them to commit to implementing new programs or 

• We are in a decade of action and One Trillion Trees is an initiative that has the potential to make a difference

---

IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Take climate action with a pre-built carbon accounting solution and gain insights into your greenhouse gas emissions.  Learn more at Salesforce.com/solutions/sustainability.

-- 

This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.

That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.

---

IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

The world has changed drastically in the last 10 years. From the rise of the smartphone to the move to the cloud to new uses of A.I., how technology is being used keeps evolving. And it’s not slowing down. Jason Hoffman is the Chair Of The Board Of Directors and President & CEO of MobiledgeX, and on this episode of IT Visionaries, he explains why everyone is asking the question, what’s next? And he explains the role edge computing will play in the answer.

Key Takeaways:

• Technically and architecturally, there is no difference between the cloud and the edge 

• The advancement in technology and the demand for more collaborative or interactive experiences means compute speed needs to increase

• The biggest question facing the industry is what is coming next?

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

-- 

This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.

That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.

---

IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Imagine you’re an environmentalist fresh out of school and you’ve just landed your first opportunity in the corporate world. You’re excited and eager to take on the challenges ahead of you. The only problem is, instead of saving the world and finding new ways to make a difference, you’re looking at spreadsheets...for hours. Welcome to the world of greenhouse gas accounting, or at least the old world. On this episode of IT Visionaries, we brought in two industry leaders who are making a difference. Ari Alexander, GM of Salesforce Sustainability Cloud, and Shengyuan Su, Program Manager, Sustainability at Salesforce, join the show to discuss how Salesforce’s Sustainability Cloud is changing the way environmentalists report emissions, why companies voluntarily report their carbon emissions and how the private sector is being asked to lead the charge for governments around the world.

Key Takeaways:

• Movement in the industry is happening and a lot of that movement is based on peer pressure and the fear of bad publicity

• Governments are asking private sector companies to carry the torch when it comes to carbon accounting because they believe companies are further along in the process
• The vast majority of Fortune 1000 companies were using spreadsheets to do their annual greenhouse gas inventory. The Sustainability Cloud was designed to help companies better understand their carbon footprint and more efficiently report it

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Take climate action with a pre-built carbon accounting solution and gain insights into your greenhouse gas emissions.  Learn more at Salesforce.com/solutions/sustainability.

-- 

This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.

That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.

---

IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Do you know the current state of the edge? If you do, it’s most likely because of the work that Matthew Trifiro has done in recent years. Matthew is the CMO at Vapor IO and Co-Chair at State of the Edge and on this episode of IT Visionaries, he tells us about how and why he wanted to create the State of the Edge report. Plus, he explains what is going on in the world of edge computing and what might come next.

• The State of the Edge report is an authority on what is really going on in the world of edge computing
• Moving to edge computing is going to be a necessary part of the re-architecture of the internet
• The speed with which we need to analyze data is increasing, which means we need to use edge computing to analyze in real-time

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

-- 

This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.

That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.

---

IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In the last few months, we have seen quite a shift in our world. Our day-to-day lives are vastly different, and the way many of us live and work has changed. Companies around the globe are adjusting to this new normal and trying to navigate how to not only manage their workforces and provide the necessary technology and productivity tools but, more importantly, how to ensure their employees’ wellbeing. On this special episode of IT Visionaries, we brought in two tech leaders, Julie Cullivan, the Chief People, and Technology Officer at ForeScout Technologies, and Sarah Franklin, the EVP & GM Platform, Trailhead & Developers at Salesforce, to discuss how they are navigating through these unprecedented times. Things are hard, there’s no doubt about it, but as both women say, when you put the human element first, have empathy for others, and keep a positive attitude, we can all make it through this together. 

Key Takeaways:

• The human element and how people are managing on a human level must always come first
• New work environments pose unique challenges, from how to provide productivity tools to how to encourage employees to maintain a separation between work and home
• When we get through this, we will be living in a new normal, and it might actually include changes for the better

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

-- 

This episode of IT Visionaries is brought to you by Meter - the company building better networks. Businesses today are frustrated with outdated providers, rigid pricing, and fragmented tools. Meter changes that with a single integrated solution that covers everything wired, wireless, and even cellular networking. They design the hardware, write the firmware, build the software, and manage it all so your team doesn't have to.

That means you get fast, secure, and scalable connectivity without the complexity of juggling multiple providers. Thanks to meter for sponsoring. Go to meter.com/itv to book a demo.

---

IT Visionaries is made by the team at Mission.org. Learn more about our media studio and network of podcasts at mission.org.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.