For as long as Jen Miller-Osborn can remember, she’s been infatuated with puzzles. The thought-process behind mining for an isolated piece and finding its greater purpose has always been fuel for her ambition. For Jen, she connects her love of puzzling to her responsibilities as the Deputy Director of Threat Intelligence for Unit 42 at Palo Alto Networks. With the company, she is tasked with identifying, preventing and addressing some of the internet's most dangerous attackers. On this episode of IT Visionaries, Jen details everything that goes into the job, and what her biggest security concerns are these days.

• The knowledge you get from data is not what keeps your networks safe. It’s the ability to understand that data and apply defenses against it
• IT departments have evolved from managers and administrators to defense protection and cybersecurity
• The downside to publishing threat intel is it allows attackers to adapt strategies

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

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Brightspot is the leading content management platform built for modern teams. Your content lifecycle - from ideation to archival - moves faster, handling any volume, variety, or velocity with ease. 

Unlike legacy platforms that demand heavy dev work and struggle with scale, Brightspot is user-friendly, endlessly customizable, and enterprise-ready. Think dynamic, modern experiences, shipped in minutes—not months. 

Trusted by some of the world’s leading tech organizations, Brightspot reduces total cost of ownership, boosts productivity, and gives you the governance, security, and performance your teams need. 

Visit brightspot.com/ITVisionaries to learn more.

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This episode was produced by the team at Mission.org and brought to you by Brightspot.

We’ve all heard the term digital transformation. But do any of us really know what it means? According to Tony Saldanha, the President of Transformant, most people within the IT universe don’t, and the confusion is causing a major issue for companies looking to embark on the process. Tony joined IT Visionaries to help bring clarity to the situation. He also discusses his book, Why Digital Transformations Fail, and the five-step process your company should follow when it embarks on its digital transformation odyssey.

Key Takeaways:

• Digital transformations fail due to lack of discipline and language 

• 70% of Digital Transformations fail because the term is nebulous leadership does not have a clear definition of the term

• Digital transformation cannot be delegated to the lower levels, it must be handled by the leadership team

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

-- 

Brightspot is the leading content management platform built for modern teams. Your content lifecycle - from ideation to archival - moves faster, handling any volume, variety, or velocity with ease. 

Unlike legacy platforms that demand heavy dev work and struggle with scale, Brightspot is user-friendly, endlessly customizable, and enterprise-ready. Think dynamic, modern experiences, shipped in minutes—not months. 

Trusted by some of the world’s leading tech organizations, Brightspot reduces total cost of ownership, boosts productivity, and gives you the governance, security, and performance your teams need. 

Visit brightspot.com/ITVisionaries to learn more.

---

This episode was produced by the team at Mission.org and brought to you by Brightspot.

Mark Settle is a seven-time CIO and one of the most respected and experienced IT leaders in the industry. He is also the author of the book From the Valley: A Practical Primer on the Future of IT Management. On this episode of IT Visionaries, Mark sits down to discuss his latest book and identifies some of the key characteristics that separate Silicon Valley start-ups from their peers.

• Brand management will become important from an IT recruiting point of view
• Business leaders need to be looking for more areas the integrate in order to create a more efficient company
• Security precautions are often overlooked in IT departments and leaders must establish security cultures

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

-- 

Brightspot is the leading content management platform built for modern teams. Your content lifecycle - from ideation to archival - moves faster, handling any volume, variety, or velocity with ease. 

Unlike legacy platforms that demand heavy dev work and struggle with scale, Brightspot is user-friendly, endlessly customizable, and enterprise-ready. Think dynamic, modern experiences, shipped in minutes—not months. 

Trusted by some of the world’s leading tech organizations, Brightspot reduces total cost of ownership, boosts productivity, and gives you the governance, security, and performance your teams need. 

Visit brightspot.com/ITVisionaries to learn more.

---

This episode was produced by the team at Mission.org and brought to you by Brightspot.

The first 100 days for any executive are a whirlwind. You’re learning a new job and wrapping your head around your new responsibilities. Now, imagine those first three months when you’re the CIO of Wipro, a company with a net worth of $8.5 billion and more than 180,000 employees. The urgency hits a little quicker. That’s Rohit Adlakha’s story and on this episode of IT Visionaries, Rohit details what those early days as CIO were like and the protocols his team put in place to be successful.

• Your first day as a CIO, you become a veteran. You’re constantly learning on the job
• The role of the CIO is only limited by the boundaries you set for yourself
• You never have a better opportunity to change things than your first 100 days

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

-- 

Brightspot is the leading content management platform built for modern teams. Your content lifecycle - from ideation to archival - moves faster, handling any volume, variety, or velocity with ease. 

Unlike legacy platforms that demand heavy dev work and struggle with scale, Brightspot is user-friendly, endlessly customizable, and enterprise-ready. Think dynamic, modern experiences, shipped in minutes—not months. 

Trusted by some of the world’s leading tech organizations, Brightspot reduces total cost of ownership, boosts productivity, and gives you the governance, security, and performance your teams need. 

Visit brightspot.com/ITVisionaries to learn more.

---

This episode was produced by the team at Mission.org and brought to you by Brightspot.

Mary Beth Westmoreland always knew she’d land a job in technology— her love for math and science inspired her too much for her not to end up in the field. What she didn’t know is that she’d become one of the most influential and passionate leaders in the technology space. Mary Beth is the CTO Blackbaud and she joined IT Visionaries to discuss how she is helping to drive change and innovation in the technology space and why working with social good organizations to provide them with the proper technology excites her every day.

• Nonprofits deserve to be treated the same as any Fortune 500 company
• Diverse groups and teams deliver better and more efficient solutions
• Employees who understand the customers' issues and sympathize with that issue can solve their solutions more efficiently

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

-- 

Brightspot is the leading content management platform built for modern teams. Your content lifecycle - from ideation to archival - moves faster, handling any volume, variety, or velocity with ease. 

Unlike legacy platforms that demand heavy dev work and struggle with scale, Brightspot is user-friendly, endlessly customizable, and enterprise-ready. Think dynamic, modern experiences, shipped in minutes—not months. 

Trusted by some of the world’s leading tech organizations, Brightspot reduces total cost of ownership, boosts productivity, and gives you the governance, security, and performance your teams need. 

Visit brightspot.com/ITVisionaries to learn more.

---

This episode was produced by the team at Mission.org and brought to you by Brightspot.

For years, technology developers have focused on streamlining best practices for sales and marketing departments across the country, but the same cannot be said about their legal counterparts. After all, no two contracts are the same, right? On this episode of IT Visionaries hosted by producer Hilary Giorgi, Cai GoGwilt, the Co-founder and CTO of Ironclad talks about how his company is helping legal departments across the country operate more cohesively with their business brethren, why he is an advocate of work-life balance, and why recruiting and training the right people makes all the difference.

• Ironclad is a platform designed to help legal departments automate and speed up their workflow
• Contracting is more than a legal problem, it’s a collaboration issue
• Building a team is about finding the right people that fit with the company’s mission

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

-- 

Brightspot is the leading content management platform built for modern teams. Your content lifecycle - from ideation to archival - moves faster, handling any volume, variety, or velocity with ease. 

Unlike legacy platforms that demand heavy dev work and struggle with scale, Brightspot is user-friendly, endlessly customizable, and enterprise-ready. Think dynamic, modern experiences, shipped in minutes—not months. 

Trusted by some of the world’s leading tech organizations, Brightspot reduces total cost of ownership, boosts productivity, and gives you the governance, security, and performance your teams need. 

Visit brightspot.com/ITVisionaries to learn more.

---

This episode was produced by the team at Mission.org and brought to you by Brightspot.

For as long as Sanjay Poonen can remember, he’s been infatuated with teams. Whether it was the late Koby Bryant and his Los Angeles Lakers or Michael Jordan and the Chicago Bulls, the idea of team success has consistently guided him from one point in life to the next. Today, Sanjay serves as the Chief Operating Officer of VMware, a company that employs more than 30,000 employees and is helping people unlock new opportunities through technology. On this episode of IT Visionaries, he discusses his love of teams as well as the importance of continual learning and how you can unlock your own opportunities within your company.

• There are many problems that can be solved with tech
• Great organizations are built off great team performance, not individual success
• It’s important to experience different roles within the company

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

-- 

Brightspot is the leading content management platform built for modern teams. Your content lifecycle - from ideation to archival - moves faster, handling any volume, variety, or velocity with ease. 

Unlike legacy platforms that demand heavy dev work and struggle with scale, Brightspot is user-friendly, endlessly customizable, and enterprise-ready. Think dynamic, modern experiences, shipped in minutes—not months. 

Trusted by some of the world’s leading tech organizations, Brightspot reduces total cost of ownership, boosts productivity, and gives you the governance, security, and performance your teams need. 

Visit brightspot.com/ITVisionaries to learn more.

---

This episode was produced by the team at Mission.org and brought to you by Brightspot.

Eliminating the back row in education is not just a metaphor for James Kenigsberg, it's his personal mission. When James, the founding CTO of 2U inc., immigrated to America from the Soviet Union, he discovered technology could not only be a pathway to a career, but it could also be a conduit to scale anything that piqued his interests. On this episode of IT Visionaries, James discusses the journey that led him to 2U and the challenges of changing the online learning experience.

• 2U is an education platform that produces high-quality content in conjunction with Universities
• Online degrees had a bad perception and failed to replicate the educational experience
• Partnering with universities is a necessity to give credibility to classes and programs

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

-- 

Brightspot is the leading content management platform built for modern teams. Your content lifecycle - from ideation to archival - moves faster, handling any volume, variety, or velocity with ease. 

Unlike legacy platforms that demand heavy dev work and struggle with scale, Brightspot is user-friendly, endlessly customizable, and enterprise-ready. Think dynamic, modern experiences, shipped in minutes—not months. 

Trusted by some of the world’s leading tech organizations, Brightspot reduces total cost of ownership, boosts productivity, and gives you the governance, security, and performance your teams need. 

Visit brightspot.com/ITVisionaries to learn more.

---

This episode was produced by the team at Mission.org and brought to you by Brightspot.

The Pace of Change has never been this fast, yet it will never be this slow again. As technology continues its meteoric rise in the workplace, the workforce around it must adapt and embrace it. On this episode of IT Visionaries, Ravi Kumar, President of Infosys, discusses the importance of how we can reshape our education system by adopting life-long learning techniques and how the hiring process will shift in the future.

• The future of work is moving from private human capital toward a private+public+machines model
• Becoming a lifelong learner will be necessary to have success in the future
• Hiring talent on the potential for learnability is the approach you need to take in order to create a pool of employees that will serve you well in the future

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IT Visionaries is brought to you by the Salesforce Customer 360 Platform - the #1 cloud platform for digital transformation of every experience. Build connected experiences, empower every employee, and deliver continuous innovation - with the customer at the center of everything you do. Learn more at salesforce.com/platform

-- 

Brightspot is the leading content management platform built for modern teams. Your content lifecycle - from ideation to archival - moves faster, handling any volume, variety, or velocity with ease. 

Unlike legacy platforms that demand heavy dev work and struggle with scale, Brightspot is user-friendly, endlessly customizable, and enterprise-ready. Think dynamic, modern experiences, shipped in minutes—not months. 

Trusted by some of the world’s leading tech organizations, Brightspot reduces total cost of ownership, boosts productivity, and gives you the governance, security, and performance your teams need. 

Visit brightspot.com/ITVisionaries to learn more.

---

This episode was produced by the team at Mission.org and brought to you by Brightspot.