Chief Medical Officer of TeamHealth 

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Joining us for Episode #468 of the Lean Blog Interviews Podcast is Jody Crane, M.D. He's the Chief Medical Officer for TeamHealth, and he was previously a guest for Episode 120.

As a proven leader, Dr. Jody Crane, M.D. is considered one of the leading experts in emergency department operations in the United States. Dr. Crane has taught and led healthcare and emergency department improvement efforts with hundreds of organizations in a wide variety of settings on six continents. In this role, he supports clinical quality and safety and performance improvement initiatives for all clinical service lines.

We're talking today because he's a keynote speaker at the upcoming Healthcare Systems Process Improvement conference, which is brought to us by the Society for Health Systems. I'm a member, and I'll be there at the event this year as usual, February 15 to 17 in Louisville, Kentucky. See Jody's full bio and more about his keynote talk.

His book, co-authored with Chuck Noon is The Definitive Guide to Emergency Department Operational Improvement: Employing Lean Principles with Current ED Best Practices to Create the “No Wait” Department.

• First off, give us a bit of a preview of the core messages for your keynote talk…

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