http://www.leanblog.org/349
My guest for episode #349 is <a href='https://twitter.com/johndyerpi'>John Dyer</a>, president of his consulting firm, John Dyer & Associates, Inc., and author of the new book, <a href='https://amzn.to/34ZWPPK'>The Façade of Excellence: Defining a New Normal of Leadership</a>, which will be released on October 1, 2019.
 
John has been a guest previously in episodes #<a href='https://www.leanblog.org/2015/09/podcast-229-john-dyer-reflections-on-deming-six-sigma-and-more/'>229</a> and #<a href='https://www.leanblog.org/2017/05/podcast-280-john-dyer-demings-red-bead-experiment/'>280</a>, talking about Dr. W. Edwards Deming, "The Red Bead Experiment," and more.
 
Today, we talk about the book, how to find out of there is a "facade" of excellence, and why "fear makes good people do stupid things," as John says. What's a façade? "A false appearance that makes someone or something seem more pleasant or better than they really are."

http://www.leanblog.org/349 My guest for episode #349 is John Dyer, president of his consulting firm, John Dyer & Associates, Inc., and author of the new book, The Façade of Excellence: Defining a New Normal of Leadership, which will be released on October 1, 2019. John has been a guest previously in episodes #229 and #280, talking about Dr. W. Edwards Deming, "The Red Bead Experiment," and more. Today, we talk about the book, how to find out of there is a "facade" of excellence, and why "fear makes good people do stupid things," as John says. What's a façade? "A false appearance that makes someone or something seem more pleasant or better than they really are."

&nbsp;
http://www.leanblog.org/349
My guest for episode #349 is&nbsp;<a href="https://twitter.com/johndyerpi" rel="noopener noreferrer">John Dyer</a>, president of his consulting firm, John Dyer &amp; Associates, Inc., and author of the new book, <a href="https://amzn.to/34ZWPPK" rel="noopener noreferrer">The Façade of Excellence: Defining a New Normal of Leadership</a>, which will be released on October 1, 2019.
&nbsp;
John has been a guest previously in episodes #<a href="https://www.leanblog.org/2015/09/podcast-229-john-dyer-reflections-on-deming-six-sigma-and-more/" rel="noopener noreferrer">229</a> and #<a href="https://www.leanblog.org/2017/05/podcast-280-john-dyer-demings-red-bead-experiment/" rel="noopener noreferrer">280</a>, talking about Dr. W. Edwards Deming, "The Red Bead Experiment," and more.
&nbsp;
Today, we talk about the book, how to find out of there is a "facade" of excellence, and why "fear makes good people do stupid things," as John says. What's a façade? "A&nbsp;false&nbsp;appearance that makes someone or something seem more pleasant or better than they really are."
&nbsp;

John Dyer, "The Facade of Excellence"

Since 2006, the Lean Blog Interviews podcast has featured in-depth, candid conversations with leaders, thinkers, and doers in the world of Lean and continuous improvement. Hosted by Mark Graban—author, consultant, and longtime Lean practitioner—the show explores how Lean principles are being applied across industries, including healthcare, manufacturing, startups, and more.
What sets this podcast apart? We go beyond tools and buzzwords. Our guests share real-world stories of success, struggle, learning, and leadership. Whether you’re a seasoned Lean veteran or just getting started, you’ll gain practical insights and fresh perspectives that you can take back to your own organization.
Topics include:
<ul>
<li>
Lean as a management system and cultural transformation—not just a toolbox
</li>
<li>
Continuous improvement and problem-solving, at every level
</li>
<li>
Leadership behaviors that support real change
</li>
<li>
Psychological safety as a foundation for improvement
</li>
<li>
Lessons from the Toyota Production System, Lean Startup, and beyond
</li>
<li>
Candid stories about mistakes—and what we learn from them
</li>
</ul>
We don’t talk much about “Lean Six Sigma” here. But if you believe improvement is about people first—this podcast is for you.
Many episodes feature a special focus on Lean in healthcare, reflecting Mark’s deep work in that field. Hear from leaders working to improve patient safety, reduce waste, and build cultures of respect and learning.
Find all episodes and show notes at <a class="decorated-link" href="https://www.leancast.org">www.LeanCast.org</a>. Learn more about Mark and his work at <a class="decorated-link" href="https://www.leanblog.org">www.LeanBlog.org</a>. Questions or feedback? Email <a class="decorated-link cursor-pointer">mark@leanblog.org </a>

Business

Management

Since 2006, the Lean Blog Interviews podcast has featured in-depth, candid conversations with leaders, thinkers, and doers in the world of Lean and continuous improvement. Hosted by Mark Graban—author, consultant, and longtime Lean practitioner—the show explores how Lean principles are being applied across industries, including healthcare, manufacturing, startups, and more. What sets this podcast apart? We go beyond tools and buzzwords. Our guests share real-world stories of success, struggle, learning, and leadership. Whether you’re a seasoned Lean veteran or just getting started, you’ll gain practical insights and fresh perspectives that you can take back to your own organization. Topics include: Lean as a management system and cultural transformation—not just a toolbox Continuous improvement and problem-solving, at every level Leadership behaviors that support real change Psychological safety as a foundation for improvement Lessons from the Toyota Production System, Lean Startup, and beyond Candid stories about mistakes—and what we learn from them We don’t talk much about “Lean Six Sigma” here. But if you believe improvement is about people first—this podcast is for you. Many episodes feature a special focus on Lean in healthcare, reflecting Mark’s deep work in that field. Hear from leaders working to improve patient safety, reduce waste, and build cultures of respect and learning. Find all episodes and show notes at www.LeanCast.org.Learn more about Mark and his work at www.LeanBlog.org.Questions or feedback? Email mark@leanblog.org

Since 2006, the Lean Blog Interviews podcast has featured in-depth, candid conversations with leaders, thinkers, and doers in the world of Lean and continuous improvement. Hosted by Mark Graban—author, consultant, and longtime Lean practitioner—the show explores how Lean principles are being applied across industries, including healthcare, manufacturing, startups, and more.
What sets this podcast apart? We go beyond tools and buzzwords. Our guests share real-world stories of success, struggle, learning, and leadership. Whether you’re a seasoned Lean veteran or just getting started, you’ll gain practical insights and fresh perspectives that you can take back to your own organization.
Topics include:
<ul>
<li>
Lean as a management system and cultural transformation—not just a toolbox
</li>
<li>
Continuous improvement and problem-solving, at every level
</li>
<li>
Leadership behaviors that support real change
</li>
<li>
Psychological safety as a foundation for improvement
</li>
<li>
Lessons from the Toyota Production System, Lean Startup, and beyond
</li>
<li>
Candid stories about mistakes—and what we learn from them
</li>
</ul>
We don’t talk much about “Lean Six Sigma” here. But if you believe improvement is about people first—this podcast is for you.
Many episodes feature a special focus on Lean in healthcare, reflecting Mark’s deep work in that field. Hear from leaders working to improve patient safety, reduce waste, and build cultures of respect and learning.
Find all episodes and show notes at <a href="https://www.leancast.org" rel="noopener noreferrer">www.LeanCast.org</a>. Learn more about Mark and his work at <a href="https://www.leanblog.org" rel="noopener noreferrer">www.LeanBlog.org</a>. Questions or feedback? Email <a rel="noopener noreferrer">mark@leanblog.org&nbsp;</a>

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