From starting out with a career in journalism to now being a technician, Russell Wickham has had a unique journey. In this episode, Russell breaks down his career path, stresses the importance of having a positive attitude, and offers his advice to shops that are struggling to recruit technicians.

(6:26) Certified Tech vs. Experienced Tech
(12:37) Russell’s Background
(29:57) Raises & Performance Reviews
(38:01) Importance of a Positive Attitude
(51:17) Advice to Shops Recruiting Techs

Resources:

WrenchWay Reverse Job Posts

Download the free WrenchWay mobile app:
App Store
Google Play

About Our Host:
Jay Goninen
Co-Founder & President, WrenchWay
[email protected] | 608.716.2122

About Our Guest:
Russell Wickham,
Technician, Country II
[email protected]

Sponsor:
OK. Your customer’s engine or transmission has failed. But now is not the time for them to trade their vehicle – not without a working engine or transmission. Besides, would they have kept their vehicle another 3-5 years if their engine or transmission had not let them down?

If you answered “yes” then Jasper Engines and Transmissions is your choice to give your customer’s vehicle new life and many thousands of miles of enjoyable driving performance.

When considering the high cost of a new or newer used vehicle, there’s a pretty good case to be made for replacing a drive train component that has failed or is delivering poor performance – rather than trading their car, truck, van or SUV. Install a quality re-manufactured JASPER product for less than your customer would have to invest in a new vehicle or a newer used vehicle.

Check out their website at jasperengines.com to learn more about the money-saving value of JASPER.

Connect with us on social:

• Facebook
• Instagram
• X
• LinkedIn
• YouTube
• TikTok