On this week's episode, Kelly is interviewing global business consultant and crisis expert Stephynie Malik. Stephynie, who helps firms create efficiencies in their business, is chatting about the reality of entrepreneurship: from how she got started in crisis intervention to the kind of transformation she is bringing to her clients.

They discuss the idea of surface level success, and Stephynie also shares what she learned about creating continuity in service delivery and making it a core focus for businesses across locations.

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