Level Up with Lacey

Are you feeling defeated, burned out, or overly emotional about the hard stuff happening in your business right now?

In this episode, I’m getting real about the tough decisions salon owners face — and how to stop letting emotions run the show. I’m currently in a season of making some seriously HARD business decisions, and let me tell you: it’s all business right now. No room for guilt, overthinking, or hurt feelings.

We’re talking about what it means to take a pause, check your emotions at the door, and ask:
👉🏼 “What do I need to do?” instead of “How do I feel about this?”

If you’ve been taking things personally when a team member leaves…
If you’re feeling exhausted from trying to keep everyone happy…
If you’ve lost sight of why you even started this business in the first place…

This episode is the pep talk you didn’t know you needed.

What You’ll Hear:
⚡ Why your emotions don’t always get to drive the car
⚡ How to reconnect with your WHY as a business owner
⚡ The mindset shift that can help you get back on track
⚡ Encouragement for pushing through burnout and overwhelm

Because sometimes, as the leader of your business…
You’ve got to put your feelings in the back seat and just get sh*t done.

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Instagram: @lacey_gebo

Facebook: The New Era of Assistant Training 

In this special episode, we’re celebrating a BIG milestone—Mel’s 2-Year Anniversary with LG! 🥳

I’m sitting down with the one and only Mel (aka our operations wizard, support queen, and all-around rockstar) to talk about why her role has been absolutely critical to the growth of LG and the success of our students.

We’re taking you behind the scenes to share:

• How we first met
• The story of how Mel applied for the position
• And most importantly… why Mel is the perfect fit for this career and community

Mel has become the glue that holds so much of our backend together—and I truly believe every business owner needs a Mel in their corner.

Whether you’re building a team, thinking about hiring, or just love hearing a good behind-the-scenes story—this episode is full of heart, strategy, and celebration.

Tune in and help us wish Mel a VERY happy anniversary! 🎉

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Instagram: @lacey_gebo

Facebook: The New Era of Assistant Training 

Are you constantly reminding your commission stylists to post their availability on social media? Feeling like a broken record while they keep saying things like “I don’t like being on camera” or “I want to be private”?

In today’s episode, we’re diving into the frustration that comes when your service providers aren’t pulling their weight when it comes to marketing themselves. Because let’s be real: it’s 2025… and social media is not optional anymore.

We’ll cover:

• What to do when a stylist "doesn't like technology"
• How to motivate team members without bribing or babysitting
• The difference between burnout and just not knowing what to do
• Why leading by example is more powerful than micromanaging
• How to set crystal-clear expectations about social media… from DAY ONE

We’re also tackling the big question:
Are they even the right fit for your team?

Because if a stylist can’t—or won’t—commit to building their clientele, that’s not just a social media problem… that’s a culture problem.

🔥 BONUS RANT:
“I don’t know what to post”
“I don’t like it”
“I feel salesy”
Excuses or real roadblocks? We unpack both.

Let’s normalize saying:
“You GET to do social media.”
It’s not your job to build their books for them—it’s theirs. And marketing today is just as important (if not more) than the technical side of doing hair.

Grab Lacey’s social strategies, social commitment, and social batch training here ⤵️ 

 https://lg-education.kit.com/c1d5ad7811 

Listen to Slow Growing Assistants here ⤵️

https://podcasts.apple.com/us/podcast/slow-growing-assistants/id1680369235?i=1000619121116 

Join Coach Ani’s Content Coven here ⤵️

https://clients.contentcovenedu.com/courses/offers/8865d193-657e-42c6-bb7a-7f678c378401  

Follow us on social!

Instagram: @lacey_gebo

Facebook: The New Era of Assistant Training 

If your salon team has been showing up a little too casual lately, you’re not imagining it… and you’re definitely not alone! 😅

In this episode, we're getting real about that moment every salon owner dreads: when your once-polished, on-brand team starts looking more “Sunday Target run” than “$100/hour luxury service.” But don’t worry—we’re not here to shame anyone or stir up drama. We’re here to fix it with love, leadership, and zero nagging.

Here’s what we cover:

 ⭐️1:1 conversations are your best friend
No one wants to be called out in front of the whole team—ever. Keep it private, respectful, and rooted in standards, not opinions.

⭐️ Bring the receipts (aka your dress code)
You made that dress code policy for a reason. Now it’s time to print it out, reference it, and use it during your one-on-ones as a neutral, non-judgy reminder.

⭐️ Make it about self-reflection, not criticism
Ask your team members: “On a scale from 0 to 10, how do you feel you’ve been representing our brand with your appearance lately?” This flips the script and encourages honest conversation.

⭐️ Visual dress code guides = your secret weapon
If you made them… USE them! Bring them out seasonally for fresh inspiration and to re-align your team’s look with your brand vibe.

⭐️"Target cute" ≠ "Salon appropriate"
We said what we said—with love! There’s a major difference between weekend casual and looking like the beauty professional you are.

⭐️ Hair and makeup? NON-NEGOTIABLE.
We're in the business of beauty! Your look is your first impression, and it speaks volumes before you ever say a word.

⭐️ Look good → Feel good → Show up better
Confidence is contagious. And when your team is put together, it sets the tone for client trust and higher-level service.

⭐️ You set the standard
If you’re showing up in yoga pants and a messy bun, that’s the tone you’re setting. Step into your leadership power and model what you expect.

Hard conversations might feel awkward—but avoiding them can cost you your brand. Tune in for practical scripts, mindset shifts, and a whole lot of encouragement to help you navigate these conversations! 💪🏼

Grab our Salon lace. Dress code here ⤵️

https://lg-education.kit.com/2e4e9f724d

Follow us on social!

Instagram: @lacey_gebo

Facebook: The New Era of Assistant Training 

In this episode, Lacey dives deep into the power of simplifying your business to amplify your results. What if doing less could actually get you more? More clarity, more impact, more income, and more joy. It’s time to trade overwhelm for intention and get laser-focused on what truly moves the needle in your salon and life.

What We Cover:

• Why more isn’t always better
• The power of focus and choosing quality over quantity
• How reducing your load can actually increase your results
• Real talk on downsizing: less clients, less space, less services, less team
• Asking the hard questions:
• Do you need that 12-chair salon?
• Are all those services truly lighting you up?
• Is it time to raise your prices and say NO more often?

Real-World Recommendations:

• Delegate and hire the right support
• Cut back your time behind the chair
• Raise your freaking prices (yes, really)
• Let go of services that don’t spark joy
• Consider downsizing your space to upsize your profits and peace
• Say no so you can say YES to what matters most

Takeaway:
Simplifying isn’t about playing small—it’s about playing smart. Do less, but do it better.

Sign up for our AU Waitlist here ⤵️

https://lg-education.kit.com/auwaitlist2025

Follow us on social!

Instagram: @lacey_gebo

Facebook: The New Era of Assistant Training 

Have you been going back and forth about hiring a SECOND assistant?! Maybe you're working just a few days a week and thinking "WTF, how would I even schedule TWO people?!"

I get it! And honestly, this might be the EXACT solution you've been looking for!

In this episode I'm breaking down:

• The EXACT scheduling system I use to keep two assistants busy (without losing my mind in the process)
• How to make sure both assistants get equal opportunities to learn and grow (because we all know what happens when one gets favored 👀)
• What to do when you interview several AMAZING potential hires (hint: this is NOT the time to pick just one!)
• How to handle payroll with multiple assistants without wanting to pull your hair out!

If you've been on the fence about bringing on a second assistant, this episode will give you the exact roadmap to make it happen with confidence!

Listen now 🎧

Sign up for our AU Waitlist here ⤵️

https://lg-education.kit.com/auwaitlist2025

Suggest podcast topics here ⤵️

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Follow us on social!

Instagram: @lacey_gebo

Facebook: The New Era of Assistant Training 

 The cat's out of the bag... The Culture Community is HERE! 🔥

For YEARS, I've been teaching salon owners how to recruit, hire, and train assistants. But I've never shared what happens next… until now!

Let me tell you something—your salon culture is EVERYTHING when it comes to growing a strong, loyal, and high-performing team. It's what keeps your stylists engaged, motivated, and OBSESSED with being a part of your business. And guess what? YOU get to decide what your culture looks and feels like!

In this episode, I'm pulling back the curtain on: 

✅ What culture REALLY means and why it's the backbone of your business 

✅ How my own culture was a MESS in 2018/2019 and the hard lessons I learned

✅ Proven strategies to make work FUN, engaging, and a place your team LOVES to be 

✅ The biggest mistakes salon owners make with culture (and how to fix them!)

Culture doesn't happen by accident—it happens by DESIGN!

Listen in now, and let's design a culture that fuels your success!

Grab our tracker here⤵️

https://lg-education.kit.com/79e22eb54f

Sign up for our AU Waitlist here ⤵️

https://lg-education.kit.com/auwaitlist2025

Are you a past AU student ready to join the Culture.community? Send us an email and we will send you the link to join- [email protected]

Suggest podcast topics ⤵️

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Instagram: @lacey_gebo

Facebook: The New Era of Assistant Training 

🎙️ Episode Summary:
What do you do when a client says, “I don’t want anyone else working on me”? It’s a challenge many stylist face, especially when transitioning to a new business model with assistants. But here’s the truth—you cannot let clients dictate how you run your business. In this episode, we’re breaking down exactly how to handle pushback from long-time clients while building a sustainable, scalable salon model.

💡 Here’s what we’re covering:
✅ Why you can’t let one guest make you believe ALL your clients feel this way
✅ How to shift your mindset and trust your assistant—because if you don’t, your guest won’t either
✅ The impact on your assistant when you allow some clients to “opt out” of working with them
✅ A personal story about what happened when I allowed a guest to book with only me—and how it backfired
✅ How to confidently communicate the shift to your clients (with SCRIPTS you can use right away!)
✅ Knowing when to bless and release guests who aren’t aligned with your business growth

🎧 Listen now! 

📢 Resources & Next Steps:
🔹 Grab our Luxury Language Cheat Sheet  → https://lg-education.kit.com/b573cc9fdf
🔹 Suggest podcast topics here → https://forms.gle/AzRucZytSzStYy1aA
🔹 Follow us on Instagram: @lacey_gebo

🔹 Follow us on Facebook: The New Era of Assistant Training 

👉 If you found this episode helpful, don’t forget to subscribe & leave a review! ⭐⭐⭐⭐⭐

🎙️ Episode Summary:
As a salon owner, maintaining a positive, professional environment is key to creating an amazing experience for both your guests and your team. But what happens when inappropriate conversations start creeping onto the salon floor?

In this episode, we’re diving into how to handle conversations around sensitive topics like politics, religion, partying, gossip, and more—both with customers and your team.

💬 What You’ll Learn:
✔️ How to address the issue directly while maintaining professionalism
✔️ The 24-hour rule for handling workplace concerns
✔️ Why you should NEVER text these conversations
✔️ How to approach these discussions without confrontation
✔️ Sample verbiage to make these conversations easier
✔️ How to set employees up for success from the start using our Luxury Language Cheat Sheet

💡 Bonus: We’ll walk through a step-by-step script for having a private conversation with an employee and what to do if the issue persists.

🎧 Listen now!

📢 Resources & Next Steps:
🔹 Download our Luxury Language Cheat Sheet: https://lg-education.kit.com/b573cc9fdf
🔹 Follow us on Instagram: @lacey_gebo 

👉 If you found this episode helpful, be sure to subscribe and leave a review! ⭐⭐⭐⭐⭐

Suggest podcast topics here⤵️

https://forms.gle/AzRucZytSzStYy1aA

This week, we have an extra special episode featuring the incredible Jess Shelton! She’s giving us an exclusive behind-the-scenes look at how she has grown both her team and herself to incredible success.

Join Lacey and Jess as they dive deep into:
✨ Their daily rituals that set them up for success
✨ How to stay motivated, even on tough days
✨ The power of discipline in leadership and business growth
✨ Why showing up for yourself makes you a better leader for your team

If you’re looking for inspiration, motivation, and actionable strategies to lead with confidence—this episode is for you!

Listen now!

📲Resources mentioned 

• Growth Day by Brendon Burchard- https://www.growthday.com
• Mel Robbins- https://www.melrobbins.com

📢 Connect with Us:

• Follow us on Instagram: @lacey_gebo 
• Follow Jess on Instagram @jess_whitefox_styling 
• Learn more about LG Education: www.lgeducation.online 

Don’t forget to subscribe and leave a review if you loved this episode! ⭐⭐⭐⭐⭐

Suggest podcast topics here⤵️

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