Managing Dental Drama

Managing Dental Drama

By Bethany Petty & Dr. Reena Kuba | Dental Practice ManagementBusinessEntrepreneurshipCareersManagement
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Managing Dental Drama episodes

  • Is Dropping Insurance Right for Me?

    Can my practice survive if I drop insurance? Where should I begin? What if all my patients leave? – These are just a few of the questions that practice leaders ask when considering whether or not to drop an insurance plan or two. Dr. Kuba and Bethany discuss various points of view with this topic and specifically dig into the important topic of the practice surviving and even thriving after an insurance drop.  

     Insurance MAD World Part One  

     Insurance MAD World Part Two

    May bonus content is available!! Dig into the nitty gritty details this month and learn how to resolve conflict, review systems, and market to the community! Get your practice and team back on track this month and sign up RIGHT NOW! 

    Managing Dental Drama Subscription

    Check out THE HUB for the “How to Drop Insurance” bundle which will be live this week! Don’t waste time creating resources and plans from the ground up. Let us help! Find documents related to morning huddles, offer letters, performance reviews, treatment acceptance, consent forms, and SO much more!! 

    Find Bethany and Dr. Kuba at the AAPD this week! They will have the MOST fun booth in the exhibit hall, so be sure to track us down! 

    Don't forget to check out our social media for more
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    We want to hear YOUR voice!
    Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

    40 min
  • How to Know if You Need a Second Location

    When do you know if you are TRULY out of space? What are the options to consider to increase space or decrease your patient count? How do you know if you need a second location? In this episode, Dr. Kuba and Bethany discuss the potential highs and the potential lows of starting a second location. They also discuss all of the “signs” that may indicate that you are truly out of space. If you are feeling cramped for space or are thinking about a new business venture with a second location, this episode is for you! 

    Previous Episodes Worth Revisiting: 

    Charting Your Course to Contentment 

    How Many Team Members Do I Need? 

    May bonus content is available!! Dig into the nitty gritty details this month and learn how to resolve conflict, review systems, and market to the community! Get your practice and team back on track this month and sign up RIGHT NOW! 

    Managing Dental Drama Subscription

    The HUB is live!! Don’t waste time creating resources from the ground up. Let us help! Find documents related to morning huddles, offer letters, performance reviews, treatment acceptance, consent forms, and SO much more!! 

    Don't forget to check out our social media for more
    Managing Dental Drama FB
    Managing Dental Drama IG

    Connect with the Managing Dental Drama Community!
    Managing Dental Drama Membership Club Sign Up

    Wait! There's More!
    We want to hear YOUR voice!
    Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

    35 min
  • Working Mom Guilt

    To all of our male listeners, this episode is ABSOLUTELY a must listen for you, even if “Mom” is listed in the title. In this episode, Dr. Kuba and Bethany talk about one thing that is plaguing practice owners, hygienists, RDAs, and business team members alike – working mom guilt. Bethany sits with so many women who are constantly beating themselves up. They want to be better employees but also want to be better moms. They pile expectations on their own shoulders and begin to crumble under the weight of it. Tune in to hear a very freeing perspective from Dr. Kuba and Bethany!

    Previous Episodes Worth Revisiting: 

    The “Surface Pressure” is Killing Me, Now What? 

    The Importance of Mental Health in the Workplace

    May bonus content is available TODAY!! Dig into the nitty gritty details this month and learn how to resolve conflict, review systems, and market to the community! Get your practice and team back on track this month and sign up RIGHT NOW! 

    Managing Dental Drama Subscription

    The HUB is live!! Don’t waste time creating resources from the ground up. Let us help! Find documents related to morning huddles, offer letters, performance reviews, treatment acceptance, consent forms, and SO much more!! 

    Don't forget to check out our social media for more
    Managing Dental Drama FB
    Managing Dental Drama IG

    Connect with the Managing Dental Drama Community!
    Managing Dental Drama Membership Club Sign Up

    Wait! There's More!
    We want to hear YOUR voice!
    Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

    38 min
  • Clinical Collaboration with Associates

    Associate dentists play an important role in private practice. They come alongside the owning doctor and help to carry out the dentistry needed to care for the patient base so that the practicing owner can see more patients, take more time away from the practice, or utilize freed-up time to focus on the administrative needs of the practice. Yet, associateships can cause problems from time to time. In this episode, Dr. Kuba and Bethany discuss additional “yuck” aspects of associateships, and they give several tips on how to eliminate these potential risks.  

    Previous Episodes Worth Revisiting: 

    How to Search for an Associate

    Should I Sell My Practice? 

    April bonus content is available!! It has practice and team boosting ideas including MARKETING tips and suggestions. Get your practice and team back on track this month and sign up RIGHT NOW! 

    Managing Dental Drama Subscription

    Missed the previous subscription months? Don’t fret! Go to our subscription page and you can purchase the things you missed! Stay tuned for additional resources at the end of April – The HUB is going to feature so many resources that you need all for individual purchase. Coming soon! 

    Don't forget to check out our social media for more
    Managing Dental Drama FB
    Managing Dental Drama IG

    Connect with the Managing Dental Drama Community!
    Managing Dental Drama Membership Club Sign Up

    Wait! There's More!
    We want to hear YOUR voice!
    Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

    35 min
  • Navigating Conflict on Your Team

    Conflict amongst team members is almost unavoidable. At times, it can hit your perfectly happy team in the most unfortunate way. For others, it could be that conflict is the ongoing saga that always ends with “To be continued….”. It can be exhausting for all parties involved and can absolutely beat down the practice owner or leader. In this episode, Bethany shares of a recent client of hers who was struggling to manage conflict on the team. Despite the manager’s best efforts, things seemed to be getting worse rather than better. Listen to Dr. Kuba and Bethany discuss the details of this conflict and glean little pearls for how to handle situations like these on your team. 

    Previous Episodes Worth Revisiting: 

    Personalities on Parade

    The Importance of Mental Health in the Workplace

    April content is available!! It has practice and team boosting ideas including MARKETING tips and suggestions. Get your practice and team back on track this month and sign up RIGHT NOW! 

    Managing Dental Drama Subscription

    Missed the previous subscription months? Don’t fret! Go to our subscription page and you can purchase the things you missed! Stay tuned for additional resources at the end of April – The HUB is going to feature so many resources that you need all for individual purchase. Coming soon! 

    Don't forget to check out our social media for more
    Managing Dental Drama FB
    Managing Dental Drama IG

    Connect with the Managing Dental Drama Community!
    Managing Dental Drama Membership Club Sign Up

    Wait! There's More!
    We want to hear YOUR voice!
    Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

    34 min
  • Staff Accountability

    At times, a practice owner or team leader is utterly surprised when they realize that an iron clad system is not being utilized by the team. How did this happen? How long has the system been out of use? The consequences of unfollowed systems are numerous. First, team members can be confused, leading them to spend too much time seeking clarification from others. Second, team members can become inefficient as they use outdated or previously unsuccessful systems. Finally, unfollowed systems can create discord on the team when some diligently follow the protocols while others seem to be slacking. Listen in today as Dr. Kuba and Bethany discuss staff accountability! 

    Previous Episodes Worth Revisiting: 

    Task Management – The Art of Getting Things Done  

    The Highs and Lows of Family Members as Employees

    April content is available!! It has practice and team boosting ideas including MARKETING tips and suggestions. Get your practice and team back on track this month and sign up RIGHT NOW! 

    Managing Dental Drama Subscription

    Missed the previous subscription months? Don’t fret! Go to our subscription page and you can purchase the things you missed! Stay tuned for additional resources at the end of April – The HUB is going to feature so many resources that you need all for individual purchase. Coming soon! 

    Don't forget to check out our social media for more
    Managing Dental Drama FB
    Managing Dental Drama IG

    Connect with the Managing Dental Drama Community!
    Managing Dental Drama Membership Club Sign-Up

    Wait! There's More!
    We want to hear YOUR voice!
    Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

    32 min
  • The Icky Side of Associateships

    For all the amazing, positive talk about associateships, there are aspects of it that are not glamorous or fun. In this episode, Dr. Kuba and Bethany talk about all of the sticky points that can come up between practice owners and associates. From who gets the credit on x-rays to fairly dividing up the new patients, issues can arise. Bethany encourages both the practice owner and the associate to have fair expectations of one another and to approach the relationship with mutual respect. She and Dr. Kuba discuss the importance of clear communication throughout the relationship.  

    Previous Episodes Worth Revisiting: 

    Interview with an Associate Dentist – Meet Dr. Michael!  

    Clear Expectations and Sticky Conversations 

    April content is officially available TODAY!! It is practice and team boosting ideas including MARKETING tips and suggestions. Get your practice and team back on track this month and sign up RIGHT NOW! 

    Managing Dental Drama Subscription

    Missed the previous subscription months? Don’t fret! Go to our subscription page and you can purchase the things you missed! Stay tuned for additional resources at the end of April – The HUB is going to feature so many resources that you need all for individual purchase. Coming soon! 


    Don't forget to check out our social media for more
    Managing Dental Drama FB
    Managing Dental Drama IG

    Connect with the Managing Dental Drama Community!
    Managing Dental Drama Membership Club Sign Up

    Wait! There's More!
    We want to hear YOUR voice!
    Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

    44 min
  • Marketing Matters

    New patients are essential to not only the growth of a practice but also to the maintenance of a practice. Because it is impossible to keep every single patient in the practice forever, new patients become critical to maintaining (or growing) the size of the patient base as well as the productivity of the practice. In this episode, Dr. Kuba and Bethany discuss the various types of marketing and the importance of having a well-rounded marketing plan. Bethany warns listeners not to put all of their marketing dollars into one basket. A diverse and strategic plan is key! 

    Previous Episodes Worth Revisiting: 

     Low Cost Marketing Strategies 

    Branding in Dentistry – What it Takes to Stand Out 

    March Content expires this week! Don’t miss out on it! Subscribers get access to “Part Two” of last week’s episode “A Team Revolts,” so subscribe today! April bonus content is packed with great marketing ideas, so don’t wait! 

    Managing Dental Drama Subscription

    Missed the previous subscription months? Don’t fret! Go to our subscription page and you can purchase the things you missed! Stay tuned for more helpful documents in the near future! 

    🎉🎊REGISTRATION OPEN:🎈🎉 Bethany and Dr. Kuba have opened up some more dates for the CONSULTING CRASH COURSE! This is a course designed ONLY for you and your team. Take your practice to the next level!! Email us at [email protected] today to secure a spot for your team! ⏰

    Don't forget to check out our social media for more
    Managing Dental Drama FB
    Managing Dental Drama IG

    Connect with the Managing Dental Drama Community!
    Managing Dental Drama Membership Club Sign Up

    Wait! There's More!
    We want to hear YOUR voice!
    Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life example, or tips for a chance to have YOUR voice on the air!

    34 min
  • When a Team Revolts (Kuba, Keep Your Shoe)

    Kuba offers up her shoe today to Bethany, fully prepared for Bethany to beat her. While tempted, Bethany engages in a conversation with Dr. Kuba regarding a recent (gasp) drama development at her office. In an effort to make swift and necessary changes, Bethany suggests a couple of schedule changes to Dr. Kuba. The team was not a fan of the changes! Dr. Kuba and Bethany dialogue about what they could have done differently and give advice to practice owners on how to make effective changes in their practices. 

    Previous Episodes Worth Revisiting: 

    S3:Episode 29 – How to Solicit Genuine Feedback from Employees

    S2:Episode 45 – When Team Members Complains

    March Content available! Check out our brand new section in the MDD Digest (Level 2 and 3 membership) – Sweet Sally Solutions, a section dedicated to your amazing team. Give them the tools they need to help you digest the digest! Subscribe Today!! 

    Managing Dental Drama Subscription

    Missed the previous subscription months? Don’t fret! Go to our subscription page and you can purchase the things you missed! Stay tuned for more helpful documents in the near future! 

    🎉🎊REGISTRATION OPEN:🎈🎉 Bethany and Dr. Kuba have opened up some more dates for the CONSULTING CRASH COURSE! This is a course designed ONLY for you and your team. Take your practice to the next level!! Email us at [email protected] today to secure a spot for your team! ⏰


    Don't forget to check out our social media for more
    Managing Dental Drama FB
    Managing Dental Drama IG

    Connect with the Managing Dental Drama Community!
    Managing Dental Drama Membership Club Sign-Up

    Wait! There's More!
    We want to hear YOUR voice!
    Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

    35 min
  • When to Shut Up

     In deep reflection, Dr. Kuba and Bethany realized that most of the Managing Dental Drama episodes center around what to say and how to say it. However, they realized that there is also a time and a place to be quiet. In this episode, they dedicate an entire episode to the important topic of “When to Shut Up.” Together, they discuss several examples of when it is better to stay quiet than to speak. Here’s to hoping that this episode leaves you speechless!  

    Previous Episodes Worth Revisiting: 

    An Interview with Bethany’s Dad – Dr. Jones

    Featuring YOUR Voices 

    March Content now available! Check out our brand new section in the MDD Digest (Level 2 and 3 membership) – Sweet Sally Solutions, a section dedicated to your amazing team. Give them the tools they need to help you digest the digest! Subscribe Today!! 

    Managing Dental Drama Subscription

    Missed the previous subscription months? Don’t fret! Go to our subscription page and you can purchase the things you missed! Stay tuned for more helpful documents in the near future! 

    🎉🎊REGISTRATION OPEN:🎈🎉 Bethany and Dr. Kuba have opened up some more dates for the CONSULTING CRASH COURSE! This is a course designed ONLY for you and your team. Take your practice to the next level!! Email us at [email protected] today to secure a spot for your team! ⏰

    Don't forget to check out our social media for more
    Managing Dental Drama FB
    Managing Dental Drama IG

    Connect with the Managing Dental Drama Community!
    Managing Dental Drama Membership Club Sign-Up

    Wait! There's More!
    We want to hear YOUR voice!
    Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!

    37 min

About Managing Dental Drama

From the publisher's feed

Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life…

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