Whether you’re the one getting emotional or you’re giving someone feedback and they react with unexpected emotion, it’s important to recognize that while you can’t control or manage other people’s emotions, you can manage your emotional reactions at work. On the final episode of season 2 of the Radical Candor podcast, Kim, Amy and Jason talk about how to navigate emotional reactions at work. The worst thing you can do is ignore emotional reactions. Emotions like anger, sadness and fear are part of the human condition, and people shouldn’t have to leave their humanity at home when they come to work.

We’re offering Radical Candor podcast listeners 10% off our self-paced e-course and workplace comedy series, The Feedback Loop, starring Kim Scott and David Alan Grier. Go to radicalcandor.com/services and enter the promo code FEEDBACK at checkout.