Dina Eisenberg works with firms and solo lawyers to create custom outsourcing and onboarding strategies that convey a firm's values while retaining employees and provides Ombudsman services. Formerly a prosecutor turned award-winning entrepreneur and CEO of Unstoppable Lawyer Playbook (a.k.a. Outsource Easier), Dina’s mission is to help law firms create sustainable, profitable, and happy workplaces. In this episode, Dina and I will speak about the ways in which solo and small law firm attorneys can better outsource their business minutiae in order to crush chaos is business. 

 

In this episode, Dina and I cover:

• Dina’s prophetic tale and how the failure to systematize decimated one of her family’s businesses
• The dangers of Panic Hiring – what it is and why it doesn’t work
• Where to start the process of onboarding new talent
• Developing trust in your law business – how trust is transactional
• Onboarding versus training
• The devil’s in the delegation
• Overcoming resistance to delegation
• The Critical “Rates” – utilization, realization and collection rates
• Optimizing performance through proper systematizing
• Observational feedback strategies