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The way you ask for patient information and the options you provide say a lot about your podiatry practice. Even before they step foot inside your clinic, the patient intake forms and the method you collect that information are opportunities to begin an excellent patient experience.
A bad experience reflects poorly on your clinic and makes your staff less productive and efficient with their time. A smooth, user-friendly patient intake process can help set your clinic apart and make a positive impression before and during the patient visit.
Today, Jim McDannald, DPM, and Tyson Franklin discuss:
- Part of the pre-clinic visit portion that sets expectations
- Forms: Patient History, HIPAA document, Payment Policy
- Why not use a PDF or Word Doc download
- Online Forms vs. Patient Portals
- Flexibility and integration into website/socials
- HIPAA compliance
- Patient convenience
To learn more about how to grow your practice, check out more episodes of Podiatry Marketing at https://podiatry.marketing