Today’s episode is the fourth in a four-part filter series, where we get into all thing’s cartridge filters. Our guests today explain the anatomy of a cartridge filter, when and how a filter clean should be performed, when the elements should be replaced, and much more. 

To lead our discussion, we have with us Pentair’s Product Manager on filters and valves Frank Swindell and Regional Training Manager Mike Childress. 

Pentair Links: 

If you enjoyed this episode, check out the photos, show notes, all the links referenced, and follow Pentair by going to the episode webpage here: Episode Webpage 

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Today’s episode is the third in a four-part filter series, where we discuss all things diatomaceous earth filters, or simply DE filters. 

Our guests today explain the anatomy of a DE filter, what DE powder is, the proper way to backwash and recharge a DE filter, and how to perform a DE breakdown when you are cleaning the filter. 

To lead our discussion, we have with us Pentair’s Product Manager on filters and valves Frank Swindell and Regional Training Manager Mike Childress. 

Our final episode goes over cartridge filters. Stay tuned!  

Pentair Links: 

If you enjoyed this episode, check out the photos, show notes, all the links referenced, and follow Pentair by going to the episode webpage here: Episode Webpage 

Sponsor Links: 

Pentair 

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Today’s episode is the second in our four-part filter series, and we are talking all about sand filters. We all know what they look like, but do we know exactly how they work and their correct terminology? 

Our guests today break down the anatomy of a sand filter, what backwashing is truly intended to do, why the laterals are important and when to change them out, and when and how to do a proper sand change. 

To lead our discussion, we have with us Pentair’s Product Manager on filters and valves Frank Swindell and Regional Training Manager Mike Childress. 

Our next episode is a primer on DE filters. Stay tuned! 

Pentair Links:

If you enjoyed this episode, check out the photos, show notes, all the links referenced, and follow Pentair by going to the episode webpage here: Episode Webpage 

 
Sponsor Links: 

Pentair 

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Today’s episode is the first in a four-part series on filters. We discuss why filtration is such a vital part of a pool and spa. We talk about how you can explain filtration in layman’s terms to help customers understand it better, how to choose the right type and size filter, what “effective filtration area” means, and much more. 

To lead our discussion, we have with us Pentair’s Product Manager on filters and valves Frank Swindell and Regional Training Manager Mike Childress. 

Listen in as Frank and Mike explain how to spot filtration issues in a pool or spa, how commercial and residential pools require different standards when gauging what size filter to install, considerations around the distance between the equipment and the pool, and choosing between the three types of pool filters. 

Our upcoming episodes will feature conversations that delve deep into sand, DE, and cartridge filters. Stay tuned! 

Pentair Links: 

If you enjoyed this episode, check out the photos, show notes, all the links referenced, and follow Pentair by going to the episode webpage here: Episode Webpage 

Sponsor Links: 

Pentair 

Lyon Financial 

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Last Thursday, Pleatco announced the winners of the 2020 Perfect Pool Guy/Gal Search. In this episode, we get to know Jesse Gist of Gallagher Pools and Spas and Shannon Sellers of Jeff’s Pool and Spa Service. We discuss how they got into the industry, their current positions in the companies, what it was like entering, competing, and winning the contest, and what 2021 holds for each of them. 

We kick off the episode with Pleatco's Chief Marketing Officer Battista Remati reflecting on this year’s contest and the entries they received and what it was like to run the contest exclusively online. Later, he closes the conversation by explaining what he saw in Jesse and Shannon that led him to choose them as the winners of the contest. 

Listen in as Jesse and Shannon discuss how they got their start in the pool industry, what they did to win the 2020 Perfect Pool Guy/Gal Search, and what they are looking forward to in the new year as the winners of the contest. 

 
Episode Webpage Link: 

If you enjoyed this episode, check out the photos, show notes, all the links referenced, and follow Pleatco, Jesse, and, Shannon by going to the episode webpage here: Episode Webpage 

Sponsor Links: 

Pentair 

Primate Pool Tools  

Pleatco 

 

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Today’s guest reminds us of a simple, yet overlooked principle in business: The more time and care you put into serving each individual customer, the more likely that customer will stick with you for life. 

In this episode, we speak with our very own repair mechanic from Brothers Pool Service & Repair and a 20-year veteran of the pool industry, Danan Burns. Things that we always appreciated about him are his professional approach to the craft, that he takes personal responsibility and ownership with each job, and his incredible attention to detail. 

We have a discussion, along with our service manager Kyle, on the day-to-day operations at Brothers, the procedures we built together, and the communication it takes to run a successful service and repair division.  

Listen in as Danan discusses how his military experience informs his approach to servicing clients today, how to keep customers coming back to you, what it means to assume personal responsibility and ownership over each and every job, and his detailed repair process in the backyard 

Episode Webpage Link: 

If you enjoyed this episode, check out the photos, show notes, and all the links referenced by going to the episode webpage here: Episode Webpage 

Episode Sponsors: 

Pleatco 

Pentair 

Anderson Manufacturing Company 

Pool & Electrical Products 

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A few weeks ago, we discussed ways to reduce chlorine usage in a pool. Today, we talk about a new product that we think can help you do just that. 

Our friends over at Pivot-Solar Breeze have launched a brand-new Ariel line. We love the NX2 model, but they improved upon it and made the units much nimbler and more effective. What we love most from a service perspective is that the Solar Breeze does a lot of the skimming for you, which allows you and your technicians to focus on the more important aspects of the job at each visit. 

Paul Sim is the CEO of Pivot-Solar Breeze. He and his team have always listened to their customers, and as you’ll hear in the episode, we think their new improvements have knocked it out of the park. You’ll definitely want to add the new Ariel to your team’s arsenal. 

Listen in as Paul discusses how Solar Breeze was conceptualized, Solar Breeze’s recent acquisition by Pivot International, how Ariel is an improvement over the NX series, and Solar Breeze’s other new product, Skimbot. 

 
Pivot-Solar Breeze Links: 

If you enjoyed this episode, check out the photos, show notes, all the links referenced, and follow Pivot-Solar Breeze by going to the episode webpage here: Episode Webpage 

 

Sponsor Links: 

Pentair 

Primate Pool Tools 

 

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Why would a third-generation pool builder step away from the family business to start a business of their own? Today’s guest shares his motivation for charting his own course and continuing his family’s legacy on his own terms. 

Nick Hauk is the owner of Pure Design Group. He started in the pool industry when he was just 15 years old. He graduated from Oklahoma State University where he studied landscape architecture and entrepreneurship, both skills that he puts to use at his company today. After graduation, he moved back to Celina, Texas, where he helped his family business grow from 40 to 250 pool builds a year. He has since started his own boutique agency which focuses on quality over quantity.  

Listen in as Nick discusses his family business, his experience on Pool Kings, what it is like working day-in and day-out with high-end clientele (and the transparency it takes to do so), and his new adventure in the world of acrylic. 

Pure Design & Elemental Acrylic Links: 

If you enjoyed this episode, check out the photos, show notes, all the links referenced, and follow Nick, Pure Design Group, & Elemental Acrylic by going to the episode webpage here: Episode Webpage 

Sponsor Links: 

Pentair 

Anderson Manufacturing 

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The chlorine shortage is a real problem that has become a topic of much debate in the pool industry today. How many of us actually understand what happened when the factories were forced to shut down? Our guest explains why the shortage is taking place and provides an alternative perspective from the manufacturing angle. 

John Bokor has been with Haviland for eight years. He came onboard as the Regional Sales Manager for the company covering the Midwest. This year, in the wake of COVID-19, he took on the role of Director of Sales for the pool division. John is also involved with some of the marketing for the company, teaches classes at trade shows, and has contributed heavily to the Haviland brand by starring as the “Legend” on videos featured on the website. 

Listen in as John shares how he came to be the face of Haviland and picked up the moniker “Legend” in the process, the challenges posed to the industry by both the plant fire and the drastically shifting economy in 2020, and alternatives to chlorine amid the shortage and how to start educating customers on this situation. 

John Bokor & Haviland Links: 

If you enjoyed this episode, check out the photos, show notes, all the links referenced, and follow John & Haviland by going to the episode webpage here: Episode Webpage 

Sponsor Links:

Pentair 

Pool and Electrical Products 

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In this episode, we sat down with Robert Stuart who is from Colorado Springs, Colorado. Robert has over 30 years of experience in the hot tub industry. He shares some fundamentals and best practices on how to service and upsell to make the most out of the hot tubs on your route. Listen in as Robert discusses the differences between a pool and a hot tub and the unique challenges of building and maintaining the latter, considerations in tailoring the right spa to the customer’s wants and needs, the perfect drain and maintenance schedule for a hot tub, how to conduct a chemical maintenance check, and financial opportunities when servicing hot tubs on your route. 

Episode Webpage:

If you enjoyed this episode, check out the photos, show notes, all the links referenced, and follow Robert Stuart by going to the episode webpage here: Episode Webpage 

Sponsor Links:

Pentair 

Spa Retailer Magazine 

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