Accountability. It's an easy word to say, but when it comes to practicing it, whether on a personal level or across an organization, it's often not practiced (or practiced well). A recurring theme I hear from project managers and leaders is that their organization struggles with accountability. John G. Miller is my "go to" person when it comes to the topic of personal accountability. John's book QBQ! The Question Behind the Question: Practicing Personal Accountability at Work and in Life has sold nearly a million copies since it hit the streets some years back.  Total Duration 21:36 Download episode 20