<a href='http://www.leanblog.org/367'>http://www.leanblog.org/367</a>
 
Joining me for Episode #367 of the podcast is <a href='https://www.linkedin.com/in/rachel-mandel-md-mha-bb5a7217/'>Dr. Rachel Mandel</a>, a self-described "healthcare whisperer" and Washington D.C.-based consultant for healthcare organizations. She has her own practice and also works as a <a href='https://opsinc.com/lean-process-improvement/rachel-mandel/'>Senior Healthcare Advisor</a> for <a href='https://opsinc.com/'>Operational Performance Solutions, Inc</a>.
 
She is, of course, a physician (OB-GYN) and previously served as the Vice President of Medical Affairs for a health system in Maryland. <a href='https://opsinc.com/lean-process-improvement/rachel-mandel/'>Read her full bio here</a>.
 
We recorded this podcast in late February 2020, so much has changed since then. We'll be doing a follow up podcast next week where we'll discuss some of the leadership (and organizational) challenges that health systems face now during the Covid-19 pandemic.
 
Today, we'll talk about her experiences with Lean and how she is an advocate for this methodology, especially around the important issues of safety and quality.

http://www.leanblog.org/367 Joining me for Episode #367 of the podcast is Dr. Rachel Mandel, a self-described "healthcare whisperer" and Washington D.C.-based consultant for healthcare organizations. She has her own practice and also works as a Senior Healthcare Advisor for Operational Performance Solutions, Inc. She is, of course, a physician (OB-GYN) and previously served as the Vice President of Medical Affairs for a health system in Maryland. Read her full bio here. We recorded this podcast in late February 2020, so much has changed since then. We'll be doing a follow up podcast next week where we'll discuss some of the leadership (and organizational) challenges that health systems face now during the Covid-19 pandemic. Today, we'll talk about her experiences with Lean and how she is an advocate for this methodology, especially around the important issues of safety and quality.

<a href="http://www.leanblog.org/367" rel="noopener noreferrer">http://www.leanblog.org/367</a>
&nbsp;
Joining me for Episode #367 of the podcast is <a href="https://www.linkedin.com/in/rachel-mandel-md-mha-bb5a7217/" rel="noopener noreferrer">Dr. Rachel Mandel</a>, a self-described "healthcare whisperer" and Washington D.C.-based consultant for healthcare organizations. She has her own practice and also works as a <a href="https://opsinc.com/lean-process-improvement/rachel-mandel/" rel="noopener noreferrer">Senior Healthcare Advisor</a> for <a href="https://opsinc.com/" rel="noopener noreferrer">Operational Performance Solutions, Inc</a>.
&nbsp;
She is, of course, a physician (OB-GYN) and previously served as the Vice President of Medical Affairs for a health system in Maryland. <a href="https://opsinc.com/lean-process-improvement/rachel-mandel/" rel="noopener noreferrer">Read her full bio here</a>.
&nbsp;
We recorded this podcast in late February 2020, so much has changed since then. We'll be doing a follow up podcast next week where we'll discuss some of the leadership (and organizational) challenges that health systems face now during the Covid-19 pandemic.
&nbsp;
Today, we'll talk about her experiences with Lean and how she is an advocate for this methodology, especially around the important issues of safety and quality.
&nbsp;

Rachel Mandel, MD MHA, on Lean for Physicians and Health Systems

Since 2006, the Lean Blog Interviews podcast has featured in-depth, candid conversations with leaders, thinkers, and doers in the world of Lean and continuous improvement. Hosted by Mark Graban—author, consultant, and longtime Lean practitioner—the show explores how Lean principles are being applied across industries, including healthcare, manufacturing, startups, and more.
What sets this podcast apart? We go beyond tools and buzzwords. Our guests share real-world stories of success, struggle, learning, and leadership. Whether you’re a seasoned Lean veteran or just getting started, you’ll gain practical insights and fresh perspectives that you can take back to your own organization.
Topics include:
<ul>
<li>
Lean as a management system and cultural transformation—not just a toolbox
</li>
<li>
Continuous improvement and problem-solving, at every level
</li>
<li>
Leadership behaviors that support real change
</li>
<li>
Psychological safety as a foundation for improvement
</li>
<li>
Lessons from the Toyota Production System, Lean Startup, and beyond
</li>
<li>
Candid stories about mistakes—and what we learn from them
</li>
</ul>
We don’t talk much about “Lean Six Sigma” here. But if you believe improvement is about people first—this podcast is for you.
Many episodes feature a special focus on Lean in healthcare, reflecting Mark’s deep work in that field. Hear from leaders working to improve patient safety, reduce waste, and build cultures of respect and learning.
Find all episodes and show notes at <a class="decorated-link" href="https://www.leancast.org">www.LeanCast.org</a>. Learn more about Mark and his work at <a class="decorated-link" href="https://www.leanblog.org">www.LeanBlog.org</a>. Questions or feedback? Email <a class="decorated-link cursor-pointer">mark@leanblog.org </a>

Business

Management

Since 2006, the Lean Blog Interviews podcast has featured in-depth, candid conversations with leaders, thinkers, and doers in the world of Lean and continuous improvement. Hosted by Mark Graban—author, consultant, and longtime Lean practitioner—the show explores how Lean principles are being applied across industries, including healthcare, manufacturing, startups, and more. What sets this podcast apart? We go beyond tools and buzzwords. Our guests share real-world stories of success, struggle, learning, and leadership. Whether you’re a seasoned Lean veteran or just getting started, you’ll gain practical insights and fresh perspectives that you can take back to your own organization. Topics include: Lean as a management system and cultural transformation—not just a toolbox Continuous improvement and problem-solving, at every level Leadership behaviors that support real change Psychological safety as a foundation for improvement Lessons from the Toyota Production System, Lean Startup, and beyond Candid stories about mistakes—and what we learn from them We don’t talk much about “Lean Six Sigma” here. But if you believe improvement is about people first—this podcast is for you. Many episodes feature a special focus on Lean in healthcare, reflecting Mark’s deep work in that field. Hear from leaders working to improve patient safety, reduce waste, and build cultures of respect and learning. Find all episodes and show notes at www.LeanCast.org.Learn more about Mark and his work at www.LeanBlog.org.Questions or feedback? Email mark@leanblog.org

Since 2006, the Lean Blog Interviews podcast has featured in-depth, candid conversations with leaders, thinkers, and doers in the world of Lean and continuous improvement. Hosted by Mark Graban—author, consultant, and longtime Lean practitioner—the show explores how Lean principles are being applied across industries, including healthcare, manufacturing, startups, and more.
What sets this podcast apart? We go beyond tools and buzzwords. Our guests share real-world stories of success, struggle, learning, and leadership. Whether you’re a seasoned Lean veteran or just getting started, you’ll gain practical insights and fresh perspectives that you can take back to your own organization.
Topics include:
<ul>
<li>
Lean as a management system and cultural transformation—not just a toolbox
</li>
<li>
Continuous improvement and problem-solving, at every level
</li>
<li>
Leadership behaviors that support real change
</li>
<li>
Psychological safety as a foundation for improvement
</li>
<li>
Lessons from the Toyota Production System, Lean Startup, and beyond
</li>
<li>
Candid stories about mistakes—and what we learn from them
</li>
</ul>
We don’t talk much about “Lean Six Sigma” here. But if you believe improvement is about people first—this podcast is for you.
Many episodes feature a special focus on Lean in healthcare, reflecting Mark’s deep work in that field. Hear from leaders working to improve patient safety, reduce waste, and build cultures of respect and learning.
Find all episodes and show notes at <a href="https://www.leancast.org" rel="noopener noreferrer">www.LeanCast.org</a>. Learn more about Mark and his work at <a href="https://www.leanblog.org" rel="noopener noreferrer">www.LeanBlog.org</a>. Questions or feedback? Email <a rel="noopener noreferrer">mark@leanblog.org&nbsp;</a>

Share Rachel Mandel, MD MHA, on Lean for Physicians and Health Systems

Sign up to save your podcasts

Rachel Mandel, MD MHA, on Lean for Physicians and Health Systems

Rachel Mandel, MD MHA, on Lean for Physicians and Health Systems

More shows like Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership

The Knowledge Project

Coaching for Leaders

Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership

HBR IdeaCast

Lean Blog Audio

KaiNexus: Continuous Improvement, Leadership, and More

Worklife with Adam Grant

WLEI - Lean Enterprise Institute’s Podcast

Speak Up: Develop Your Executive Presence & Leadership Communication Style

Lean Coffee Talk (formerly known as Lean Whiskey)

Think Fast Talk Smart: Communication Techniques

A Bit of Optimism

My Favorite Mistake: Business Lessons from Failures and Success

The Lean Solutions Podcast

Coaching Real Leaders

HBR On Leadership

Chain of Learning: Empowering Continuous Improvement and Lean Change Leaders

The Jefferson Fisher Podcast