In this episode of the REB Business Empowerment Showcase, editor Liam Garman sits down with Super Mover director Josh Chislett to unpack one of real estate's biggest pain points, the chaos tenants and home buyers face the moment they get the keys, and how Super Mover is turning this into a powerful asset for agent differentiation.

Chislett explains why delivering a truly seamless move-in experience has become essential for agencies looking to build loyalty and repeat business. He shows how Super Mover embeds directly into partner workflows to enhance brand value and strengthen client relationships, proving that customer-centric service is no longer optional but a competitive necessity.

The conversation also explores the transformative role of technology in the moving journey. Chislett highlights how digital tools, process automation, and integrated service solutions remove friction, elevate the client experience, and allow agents to focus on what they do best – nurturing relationships.

He concludes by outlining how innovation, human service, and strategic partnerships are driving Super Mover's rapid growth across Australia, setting a new benchmark for the industry and helping agencies stand out in a crowded market.

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