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I'm sure many of you, like me, are currently spending much of your working and indeed some of our social lives on video calls. I've seen a lot of content out there to help people with the technical and visual aspects for video but not much on what is perhaps the most essential ingredient of all, effective use of the voice.
So how do you generate the same presence on a Zoom call that you could get in a face to face meeting or on a conference stage? Well, my guest this week is the perfect person to help. Caroline Goyder is an internationally renowned voice coach who works actors, broadcasters and business professionals. She is the author two books and her TED talk on speaking with confidence as been view over 7 million times.
In the interview, we discuss:
• The voice as an instrument and the importance of presence
• The difference between talking face to face and via a Zoom call
• Being confident without being self-conscious
• The importance of voice in leadership
• Lessons to learn from professional performers
Caroline's book is available here, and if you send your receipt to [email protected] you can receive the audio course she mentioned free of charge.
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As regular listeners will know I'm currently mixing podcast content to provide information and insights that are valuable for right now, during the pandemic and insights which will help everyone as we plan for the future. This episode is a right now episode.
My guest this week is Gerry Crispin. As many of you will already now Gerry is the co-founder of Career Crossroads, a long-established community for talent acquisition leaders.
In the interview, we discuss:
• What talent acquisition leaders are thinking, planning and doing right now.
• How remote hiring is changing the game
• The pivot from goal-directed behaviour to community-directed behaviour
• Will candidates be making different choices in the future?
• Moving furloughed workers frictionlessly between employers
• The Recruiters Recruiting Recruiters initiative; its aims and code of conduct.
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Contact: [email protected]
In 2006 I wrote a blog about the imminent demise of the resume, arguing that they were on longer relevant in the new digital world. Fast forward 14 years and resumes, or CVs if you live in the UK, are still the most common anchor point for the recruiting process. The problem with resumes is not just one about digital relevance; now it's about the effectiveness and integrity of recruiting itself. So what are the alternatives and how can the industry move forward.
My guest this week is Sterling Grey from The Chemistry Group, an organization that has been pioneering new approaches for employers to assess and hire talent.
In the interview, we discuss:
• The dangerous implications of recruiting via resumes
• Conscious and unconscious bias
• What are the alternatives and are they working in practice
• Increasing data points to improve selection
• The cost of a mis-hire
• Humans and technology
• Will recruiting be done differently in the future
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Over the last five and half year's, I've published nearly 120 hours of podcast content, and I've always been very frustrated that there hasn't been a more effective way to search the archive for specific topics.
Well as of now that's all changed with the launch of the new recruitingfuture.com website. I know that the vast majority of you subscribe to the show in your podcasting app of choice or via Spotify and that is still the best way to make sure you're up to date with all the latest content. However, if you want to search the back catalogue for interviews on specific topics including recruiting automation, employer branding, recruitment marketing, recruiting technology and talent acquisition strategy, then it is now super easy to do that on the website at www.recruitingfuture.com.
So on with the show and something a bit different this week. I'm delighted to welcome back the brilliant John Vlastelica from Recruiting Toolbox, but this time rather than me interviewing him he is interviewing me.
In the interview, we discuss:
• Recruiting automation
• A new model for recruitment marketing
• The evolution of talent acquisition
• Talent acquisition leadership
• The importance of specialisation
• The role of the recruiter in the future
• Candidate experience
Here are the podcast episodes I reference in the conversation:
Accelerated Change
The Realities of Recruiting Automation
Programmatic Advertising Explained
Solving Challenges with Technology
Inbound Recruiting
Responding to a Changing Talent Market
Is Assessment Technology Working
The Digital Transformation of Assessment
Rebel Talent
Rebel Ideas
Talent for Digital Transformation
CEOs and Talent Acquisition
Design Thinking
Data-Driven Candidate Experience
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Contact: [email protected]
Over the past 25 years, tech hiring has been the consistent area where the demand for talent outstrips the supply. While the precise skills that are in shortage change as the technology landscape evolves, it has always been a candidate-driven market.
So is the pandemic crisis changing the balance in tech hiring and how should companies be looking to attract and assess tech talent in our changed future?
My guest this week is Natalia Panowicz, CEO of Codility. Codility works with some of the biggest technology employers on the planet, and Natalia has some unique and data-driven insights to share.
In the interview, we discuss:
• How is the pandemic affecting the tech hiring market?
• Will demand continue to outstrip supply in the future?
• How remote hiring is opening up the global market for software engineers
• The impact of evidence-based hiring
• Avoiding bias and increasing diversity
• Assessment design
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Contact: [email protected]
Despite years of discussion and many excellent initiatives to attempt to fix the issue, recruiting still has an experience problem. As talent acquisition leaders around the world re-evaluate their strategies moving forward, incorporating design principles into the reimagining of experiences, services and processes is something that will bring considerable competitive advantage.
My guest this week is best selling author and speaker, Scott Berkun. I've been a fan of Scott’s work for a really long time and his new book "How Design Makes The World" is a fantastic introduction to design principles and thinking. It was great to hear Scott talk about the book and also share his thoughts on fixing the recruiting experience problem.
In the interview, we discuss:
• What makes something well designed and why it is essential not to take things at face value
• Thinking the actual problem you want to solve
• Design thinking versus design doing
• Design principles in organisational and service design
• The mismatch between candidate wants, and recruiter wants
• Applying design knowledge to solve recruiting's service design issues
• Scott’s favourite story from the book and how it illustrates the hidden forces that often sit behind design choices
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Contact: [email protected]
Content marketing is becoming ever more critical in talent acquisition, and this is a trend I can only see continuing as employers reevaluate how they tell their employer brand stories moving forward. But what makes good content marketing and how do you do it effectively?
My guest this week is Fraser Allen, an award-winning content marketing professional with a vast amount of experience and some brilliant insights to share.
In the interview, we discuss:
• What is content marketing
• How can you get your content noticed by your target audiences
• The power of emotions
• Practical examples
• Formats
• Cost & resources
• Marketing your content
• Tips for effective content marketing
Subscribe to this podcast in Apple Podcasts
Contact:[email protected]
My strategy over the last few weeks has been to bring you content that focuses on the current crisis as well as content that looks ahead to the future. This episode is a hybrid of both.
My guest this week is Matt Jones, Senior Vice President Operations at Cielo. In our wide-ranging conversation, we talk about the impact Cielo is seeing the global pandemic have on the market and how employers are adapting their talent acquisition strategies in these difficult times. We also discuss the long term adoption and implications of AI and recruiting automation.
Here are some of the topics we discuss:
• What Cielo is currently seeing in the market
• How employers are using technology to adapt
• What distress technology purchases are always the best decisions
• Does technology fix or amplify bias?
• What lessons can we learn from employers who are currently using AI and Automation effectively
• Bringing point solutions into a working ecosystem
• Why do we still rely on resumes / CVs and will this ever change
• The impact of the pandemic crisis on the gig economy
• The future role of the recruiter
• The importance of putting experience first.
Subscribe to this podcast in Apple Podcasts
Contact: [email protected]
Building diverse workforces via inclusive hiring is still a massive issue for many employers. But are organisations doing enough to fix the problem and what role should technology play in this?
My guest this week is Gareth Jones, CEO of Headstart. Gareth and his team are using data science to help employers change the way they think about people and talent in order to enable more inclusive recruiting processes.
In the interview, we discuss:
• Do employers really care about diversity?
• Why technology doesn't fix broken recruitment processes
• Unconscious and conscious bias
• Why anonymised applications don't solve the problem
• The importance of changing behaviours and attitudes
• Can technology be used in a smarter way, and what does the future hold?
Subscribe to this podcast in Apple Podcasts
Contact: [email protected]
One of the best business books I've read in the last few years is Dream Teams by Shane Snow. In the book, he analyses how the best teams become more than the sum of their parts, illustrating this with evidence from history, neuroscience, psychology and business. I interviewed Shane on the podcast in 2018, and I'm delighted to have him back again. In our conversation, we talk about the concepts of Dream Teams (many of which he has researched further since the book was published) and how they can be applied to building and leading teams in our current challenging times, particularly when people are working remotely.
Here are some of the topics we discuss:
• Why everything we do is teamwork
• What makes a team more than the sum of its parts
• Intellectual humility and its importance in teamwork
• Cognitive friction from a diversity of thinking
• Hidden dysfunctions in teams
• The importance of boundaries
• Building trust in teams
• Ensuring inclusion
• What will work look like in the future
Subscribe to this podcast in Apple Podcasts
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