Recruiting Future with Matt Alder - What's Next For Talent Acquisition, HR & Hiring?

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With everything that has happened in the last few weeks (just to timestamp this I'm recording on March 31st 2020) there is understandably already a massive amount of content being released and discussion going on about remote working. I wanted to add some value rather than some noise to all of this, so I've invited back one of my former guests to give us a CEO's perspective on remote working.

Wiktor Schmidt is Executive Chairman & Co-founder of Netguru, a company that has always had a remote-first operating model for its employees. Wiktor has a tremendous amount of experience leading remote teams and has some valuable insights to share.

In the interview, we discuss:

• What is a remote-first organisation?

• The difference between choosing to work from home and being forced to work from home and the implications for leadership

• Maintaining culture remotely

• The vital importance of trust

• Keeping a remote team motivated and productive

• Digital leadership

• Future equality of opportunity for remote workers

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As we continue to move through extremely troubled and confusing times, I decided it would be good to have an episode about happiness. My guest this week is Nic Marks, a statistician who specialises in happiness and well being. In our conversation, we talk about the importance of happiness at work and how you can measure it. Nic also shares a lot of practical advice on how leaders can help improve the happiness of their teams in our current challenging times.

In the interview, we discuss:

• What does happiness actual mean

• The benefits of happiness at work

• Applying statistical thinking to measure happiness

• What can leaders be doing in the current crisis to improve the happiness of their teams

• The five main drivers of happiness at work

• Happiness in the recruiting process

• The future of happiness

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The changing nature of assessment is something we have covered from several different angles on this show before with contributions from both practitioners and consultants. However, to date, we haven't actually heard the vendor point of view in all of this. So with that in mind, my guest this week is Sam Whiteman, Head of Product Strategy at SHL.

In the interview, we discuss:

• How technology has evolved assessment over time

• Using AI as a capability to drive specific outcomes

• How AI can be used to find hidden gems in the candidate pool

• The evolution of video interviewing

• Giving candidates more value by building an interactive assessment experience

• The importance of people and machines working together to be better

• The problem of algorithmic bias and how to avoid it

• The future of assessment

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As I said in my introduction to the last episode, the focus of the podcast is going to alternate between content to help you with your long term strategy and content to help you right now. This episode falls into the right now category and was recorded on Thursday 18th March 2020.

My guest is Johnny Campbell, CEO at SocialTalent and in the interview we discuss:

• Current market activity among global employers

• Moving to a virtual recruiting process

• Some important considerations for video interviews

• Onboarding new hires when people are working from home

• Motivating a remote talent acquisition team in a time of high anxiety

• What help is there for recruiters who are being laid off or who are worried about their jobs

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Candidate experience seems to be an evergreen topic and certainly one that will be with us and continually evolve for some time to come. We often talk about the challenges of delivering a quality candidate experience at scale, but for companies who are scaling quickly very often, it is about delivering a custom candidate experience at speed.

My guest this week is Anna Chalon, Director of Recruiting and D&I at Frame.io. Whatever your candidate experiences are I guarantee you will get some valuable takeaways from this conversation.

In the interview, we discuss:

• The recruiting challenges at Frame.io

• Creative thinking and empathy in recruiting

• Speed, transparency and thoughtfulness

• The role of technology

• Avoiding unconscious bias

• Measuring success

• The future

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In light of events this week with the pandemic, here is a special short episode to help the talent acquisition community get access to relevant information. I'm joined by Lars Schmidt, who is curating an information resource that everyone needs to be aware of.

Here is the link to the Google Doc

The latest McKinsey Women in the Workforce report illustrates that there is still a very long way to go before we get to gender equality in the workforce. McKinsey identifies a "broken rung" in the career ladder with only 72 women promoted or hired to manager level for every 100 men promoted or hired to manager level.

So how do employers fix this situation, what support is required, and how do mindsets need to change? To help answer these questions my guest this week is Addie Swartz, CEO of reacHire. Addie has been on a three-decade-long mission to change the trajectory for women at work and has some extremely practical insights to share.

In the interview, we discuss:

• Addie's background and motivation for starting reacHire

• Fixing the broken rung

• The bottom-line impact of workforce equality

• Investing to support women in their early careers

• Why women leave the workforce and the challenges they can face when trying to return

• Changing employer mindsets

• Bias in recruiting

• Reverse mentoring and the benefits of a multi-generational workforce

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Most recruiters would agree that hiring manager relationships are critical to effective corporate talent acquisition. But how do you develop effective relationships and what does it take to become a strategic talent advisor to your organization.

I'm delighted to welcome the always brilliant John Vlastelica back to the show. John is the Founder and Managing Director of Recruiting Toolbox and helps companies raise the bar on recruiting effectiveness. He has some highly actionable insights to share on strategic hiring manager relationships, and I know you will find this interview really valuable.

In the interview, we discuss:

• The definition of a strategic talent advisor

• Engaging hiring managers in pre-funnel work

• Fluid workforces

• The advantages of batch processing

• False positives and false negatives in hiring

• Fat, skinny and constipated funnels

• The role of technology

• John's predictions for the future

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Recruiting technology, data analytics and employer branding are all regular topics on this podcast. However, we don't always talk about strategic thinking that is needed to make all three elements work together to solve recruiting challenges.

My guest this week is James Edwards Digital Attraction Manager at Mitchells and Butlers, one of the largest operators of restaurants, pubs and bars in the UK. Mitchells and Butlers have been working on several interrelated projects using technology, creativity and data to solve their recruiting challenges.

In the interview, we discuss:

• The challenges of hiring 30,000 people each year with multiple consumer brands

• ATS selection based on hiring manager experience

• The importance of not making assumptions about technology features

• Combing data sources to identify workforce trends

• How a candidate experience audit identified the need for the new careers site.

• Career site systems

• The importance of content and job adverts that actually sell the role to potential candidates

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Programmatic Advertising is something that seems to strike confusion into the heart of many employers around the world. However, there are a growing number of talent acquisition teams who are using already programmatic techniques to drive some excellent results. So what techniques and technologies are they using and how does programmatic advertising even work?

To get the definitive answers to these questions, I have not one, not two but three guests on the show this week. Jon Hull, Head of Resourcing Delivery at Nationwide Building Society and Ben Gledhill, Head of Talent Acquisition at Yodel will be sharing their experiences as practitioners. I'm also joined by Rob Prince from Talent Nexus who will be acting as our programmatic expert and helping to demystify what is fast becoming a significant area of talent attraction.

In the interviews, we discuss:

• Two different types of programmatic advertising and their benefits

• The unique nature of programmatic job board advertising

• Technology and platforms

• Data, results and expectations

• Advice for getting started

• Selling programmatic to internal stakeholders

• The future of programmatic advertising for talent acquisition

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