In this episode of The Law Firm Blueprint, Jay Ruane and Seth Price dive into the realities of scaling a growing firm. Jay shares the challenges of an overworked intake manager, the importance of building clear processes, and how therapy, training, and restructuring can transform a team. The conversation shifts to the power of reviews, why asking early matters, and how law firms can turn every client interaction into a reputation-building opportunity. Seth also opens up about evaluating practice areas, deciding when to grow, and when to walk away.

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