Having a good on / off boarding process is the key to a positive client experience, in today’s episode I am going to do a quick deep dive on mine and show you some lesson’s learned and maybe give you a few new ideas for yours!  Links Mentioned:Honeybook Discount CodeBoxfoxInbox Question: “how to explain the importance of following a brand guide” - Heather Van Dyne</aside>Connect With Us:<a href='https://www.facebook.com/groups/betterbranddesigner/'>Our Free Facebook Community</a><a href='https://hellojunecreative.co/podcast'>Our Website</a><a href='https://www.instagram.com/betterpodcast/'>Podcast Instagram</a><a href='https://www.patreon.com/betterpodcast'>Support us on Patreon</a>Tags:designer, design, brand design, brand identity design, design studio, design business, graphic design, brand designer, better podcast, brand designer podcast, logo design, brand identity design

Having a good on / off boarding process is the key to a positive client experience, in today’s episode I am going to do a quick deep dive on mine and show you some lesson’s learned and maybe give you a few new ideas for yours! Links Mentioned: Honeybook Discount Code Boxfox Inbox Question: “how to explain the importance of following a brand guide” - Heather Van Dyne Connect With Us: Our Free Facebook Community Our Website Podcast Instagram Support us on Patreon Tags: designer, design, brand design, brand identity design, design studio, design business, graphic design, brand designer, better podcast, brand designer podcast, logo design, brand identity design

&nbsp;Having a good on / off boarding process is the key to a positive client experience, in today’s episode I am going to do a quick deep dive on mine and show you some lesson’s learned and maybe give you a few new ideas for yours!&nbsp; Links Mentioned:Honeybook Discount CodeBoxfoxInbox Question:&nbsp;“how to explain the importance of following a brand guide” - Heather Van DyneConnect With Us:<a href="https://www.facebook.com/groups/betterbranddesigner/" rel="noopener noreferrer">Our Free Facebook Community</a><a href="https://hellojunecreative.co/podcast" rel="noopener noreferrer">Our Website</a><a href="https://www.instagram.com/betterpodcast/" rel="noopener noreferrer">Podcast Instagram</a><a href="https://www.patreon.com/betterpodcast" rel="noopener noreferrer">Support us on Patreon</a>Tags:designer, design, brand design, brand identity design, design studio, design business, graphic design, brand designer, better podcast, brand designer podcast, logo design, brand identity design

S9 E8: How to Level Up Your Onboarding & Offboarding Experiences

Better: The Brand Designer Podcast, founded by Giselle Field of Wander Design Co. and Jen Davis, was founded on the belief that designers need community. We find that the branding world often feels secretive, competitive, and sometimes just plain old confusing. When we realized that our honest, soul-chat-level convos could potentially help other designers, we realized a podcast was only natural! Better: The Brand Designer Podcast was officially born. Giselle passed away during a climbing trip in Peru in summer of 2020. We encourage all listeners of our podcast to listen to our two Celebrating Giselle episodes. Giselle's adventurous, kind, funny, and supportive presence is missed every day—each and every episode that we record is dedicated to her legacy and her vision for this podcast. It is our honor to continue recording episodes in Giselle's memory and we know that she is with us every time we sit down to record. In winter of 2022, we welcomed Esther Knox-Dekoning from Sereth Design as a new co-host. Esther brought an incredible and fresh perspective to the pod—her transition from agency to design studio as well as her love for web design, sustainability, and world change brought new guests, ideas, and amazing episodes to our listeners. She departed the pod in spring 2023 to dedicate more time to her studio's growth, and will be greatly missed! Now, Jen runs the podcast solo and is beyond excited to continue interviewing guests, having interesting conversations, and sharing the behind-the-scenes of running her design studio.

Business

Entrepreneurship

Arts

Marketing

Design

Better: The Brand Designer Podcast, founded by Giselle Field of Wander Design Co. and Jen Davis, was founded on the belief that designers need community. We find that the branding world often feels secretive, competitive, and sometimes just plain old confusing. When we realized that our honest, soul-chat-level convos could potentially help other designers, we realized a podcast was only natural! Better: The Brand Designer Podcast was officially born. Giselle passed away during a climbing trip in Peru in summer of 2020. We encourage all listeners of our podcast to listen to our two Celebrating Giselle episodes. Giselle's adventurous, kind, funny, and supportive presence is missed every day—each and every episode that we record is dedicated to her legacy and her vision for this podcast. It is our honor to continue recording episodes in Giselle's memory and we know that she is with us every time we sit down to record. In winter of 2022, we welcomed Esther Knox-Dekoning from Sereth Design as a new co-host. Esther brought an incredible and fresh perspective to the pod—her transition from agency to design studio as well as her love for web design, sustainability, and world change brought new guests, ideas, and amazing episodes to our listeners. She departed the pod in spring 2023 to dedicate more time to her studio's growth, and will be greatly missed! Now, Jen runs the podcast solo and is beyond excited to continue interviewing guests, having interesting conversations, and sharing the behind-the-scenes of running her design studio.

Share S9 E8: How to Level Up Your Onboarding & Offboarding Experiences

Sign up to save your podcasts

S9 E8: How to Level Up Your Onboarding & Offboarding Experiences

S9 E8: How to Level Up Your Onboarding & Offboarding Experiences

More shows like Better: The Brand Designer Podcast

The Amy Porterfield Show

Almost 30

The Goal Digger Podcast | Top Business and Marketing Podcast for Creatives, Entrepreneurs, and Women in Business

The Futur with Chris Do

The Influencer Podcast

MINDSET MAGIC & MANIFESTATION Podcast

Well with Arielle Lorre

The Jasmine Star Show

The Peaceful Creatives Podcast

The Design Diaries

The Unapologetic Designer Podcast

Profitable Web Designer with Shannon Mattern

The Professional Creative

Brand Your Brain

Good Content with Shannon McKinstrie