On today's Drive By, Chris answers a question about making money on the internal part of the dealership. Sometimes it's easy to overlook the small details but when you pay attention to them, it can greatly increase the profit of your shop. The importance of cost control is something we can all learn more about and the grind never truly stops. Chris also answers a question from a Service Advisor struggling in her drive. He explains how to spend your time more wisely and not to focus on changing people's ambitions. What you need to focus on is better hiring. Maximizing your opportunity as a Service Advisor is extremely important if you want to get promoted. 

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Got a question? Call us at 1-833-3-ASK-SDR

Check out our Best-Sellers:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Strategy specialists and training available, just click the links below: 
1. Get access to two free training videos by opting in on our website: http://bit.ly/Chriscollinsinc 

2. Schedule a 15-minute call with our strategy specialist to accelerate your results and start seeing increased profit right away!
http://bit.ly/CCIschedule

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

On today's episode, Chris and Coach Christian talk about the future of dealerships and consumers. There are multiple manufacturers going straight to consumer and Chris discusses the different strategies dealers are implementing in order to transition smoothly. 

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Got a question? Call us at 1-833-3-ASK-SDR

Check out our Best-Sellers:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Strategy specialists and training available, just click the links below: 
1. Get access to two free training videos by opting in on our website: http://bit.ly/Chriscollinsinc 

2. Schedule a 15-minute call with our strategy specialist to accelerate your results and start seeing increased profit right away!
http://bit.ly/CCIschedule

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

On this Drive By episode, Chris offers some advice to a dealership struggling with the lack of loaners and rentals. It's vital to offer the customers some options and ensure them that you're there to help and navigate them in a positive manner. Chris also answers a question about the importance of customer perception. Sometimes it can be hard to move up in the automotive industry and Chris provides some helpful tips on how you can stop blaming customers for bad outcomes and turn the focus on yourself. Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Got a question? Call us at 1-833-3-ASK-SDR

Check out our Best-Sellers:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Strategy specialists and training available, just click the links below: 
1. Get access to two free training videos by opting in on our website: http://bit.ly/Chriscollinsinc 

2. Schedule a 15-minute call with our strategy specialist to accelerate your results and start seeing increased profit right away!
http://bit.ly/CCIschedule

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

In today's episode of Service Drive Revolution, Chris and Coach Christian use crazy dealership markup examples to play a special edition of The Price is Right. Christian gives Chris a vehicle and he tries to guess the price over sticker. You won't believe what some of these prices are... Chris teaches us what to do in these situations and how it affects the service drive. Do you think this will affect cars being serviced in the future?

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Got a question? Call us at 1-833-3-ASK-SDR

Check out our Best-Sellers:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Strategy specialists and training available, just click the links below: 
1. Get access to two free training videos by opting in on our website: http://bit.ly/Chriscollinsinc 

2. Schedule a 15-minute call with our strategy specialist to accelerate your results and start seeing increased profit right away!
http://bit.ly/CCIschedule

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

Links to cars mentioned:
https://www.cars.com/vehicledetail/4343c24b-0207-4ac3-94f5-9e336a8897b7/
https://markups.org/gmc/seth-wadley-gmc.html

Topics Discussed in this video:
Dealership markups
dealer markups
dealer markup over msrp

In today's Drive by, Chris answers a few questions. The first is about effective labor rate and how this affects the service drive and how many hours are needed for a typical work week. He also helps answer question about the impeding mobile service orders. How should you be paying techs? How many hours should I put in? Chris is here to help with everything.  Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer Got a question? Call us at 1-833-3-ASK-SDR Check out our Best-Sellers:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Strategy specialists and training available, just click the links below: 
1. Get access to two free training videos by opting in on our website: http://bit.ly/Chriscollinsinc 

2. Schedule a 15-minute call with our strategy specialist to accelerate your results and start seeing increased profit right away!
http://bit.ly/CCIschedule

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

In today's episode of Service Drive Revolution, Chris and Coach Christian are joined by our brand new coach, James. They talk about James's fascination with Star Trek, and how the community of die hard fans can teach us about the power of having a fan base for a business. Christian also goes over some tire and battery news and how customers choose them. The topic of the day concerns the difference between elite and struggling service managers. What can you do do to improve your leadership? 

Let us know in the comments!

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Got a question? Call us at 1-833-3-ASK-SDR

Check out our Best-Sellers:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Strategy specialists and training available, just click the links below: 
1. Get access to two free training videos by opting in on our website: http://bit.ly/Chriscollinsinc 

2. Schedule a 15-minute call with our strategy specialist to accelerate your results and start seeing increased profit right away!
http://bit.ly/CCIschedule

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

On today's Drive By, Chris helps out a Service Advisor with a question about selling preventative maintenance. The ideas in this video are crucial to the growth of your Service Drive and will help you build trust and rapport with your customers. Chris also helps someone out with a question regarding customer surveys. These surveys can be daunting at times but with the right guidance from us at Chris Collins INC, you won't ever have to worry about customers being reluctant to trust you with the service you're selling. 

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Got a question? Call us at 1-833-3-ASK-SDR

Check out our Best-Sellers:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Strategy specialists and training available, just click the links below: 
1. Get access to two free training videos by opting in on our website: http://bit.ly/Chriscollinsinc 

2. Schedule a 15-minute call with our strategy specialist to accelerate your results and start seeing increased profit right away!
http://bit.ly/CCIschedule

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

Topics Discussed in this video:
Preventative maintenance
service advisor training

On today's episode of Service Drive Revolution, Chris and Coach Christian go over the rise in prices. Dealing with inflation can be tricky and challenging especially when it comes to translating these to your customers. Coming off as caring and understanding is crucial to your success and at Chris Collins INC, we're hear to make that process easier for you.

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Got a question? Call us at 1-833-3-ASK-SDR

Check out our Best-Sellers:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Strategy specialists and training available, just click the links below: 
1. Get access to two free training videos by opting in on our website: http://bit.ly/Chriscollinsinc 

2. Schedule a 15-minute call with our strategy specialist to accelerate your results and start seeing increased profit right away!
http://bit.ly/CCIschedule

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

Topics addressed in this episode:
Market based pricing
price objection
service advisor training

In today's Drive By. Chris and Coach Christian are joined by a special guest, our new coach, James. The guys help a shop foreman with some tips on how to get promoted at the shop. They include some books that are extremely beneficial to the growth of anyone's career and give insight on how they got promoted back in the day.  Is there something you remember that helped you get promoted from advisor to manager?

Let us know in the comments!

Read My Book! The Irreplaceable Service Manager
https://chriscollinsinc.com/product/irreplaceable-service-manager/

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Got a question? Call us at 1-833-3-ASK-SDR

Check out our Best-Sellers:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Strategy specialists and training available, just click the links below: 
1. Get access to two free training videos by opting in on our website: http://bit.ly/Chriscollinsinc 

2. Schedule a 15-minute call with our strategy specialist to accelerate your results and start seeing increased profit right away!
http://bit.ly/CCIschedule

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup

In today's Service Drive Revolution, Chris and Coach Christian go over exactly what a Service Advisor does on a daily basis. Should you replace your Service Advisors with a kiosk? Do you need a Service Advisor? Not only do they go over the methods on what makes an effective Service Advisor, they explain the mistakes a lot of Service Advisors make which can be costly in the long run. Christian goes over the news and talks about the future of USPS trucks and a little coffee company that's making their shops a destination for electric vehicle owners.

What are some common mistakes you made as a rookie Service Advisor?

Let us know in the comments!

Special Discount on Our OnDemand Training - https://bit.ly/Ondemand-Special-offer

Got a question? Call us at 1-833-3-ASK-SDR

Check out our Best-Sellers:
Your 90-Day roadmap to your best Fixed-Ops month ever starts here: http://bit.ly/ISM_yt
Millionaire Service Advisor also includes our 11-step Circle of Trust System: http://bit.ly/MSA_yt

Strategy specialists and training available, just click the links below: 
1. Get access to two free training videos by opting in on our website: http://bit.ly/Chriscollinsinc 

2. Schedule a 15-minute call with our strategy specialist to accelerate your results and start seeing increased profit right away!
http://bit.ly/CCIschedule

Join our Facebook Groups:
For Fixed Ops -- http://bit.ly/YTfixedopsgroup
For Independent Shop Owners -- http://bit.ly/YTRSOSgroup