<p data-pm-slice="1 1 []">In this weeks episode, Alexander Phillips and Josh Phegan discuss the opening moments in building rapid rapport with a potential vendor, the role of customer experience in booking the appointment, setting expectations, and learning from critical errors so you can prevent them in the future.</p>

In this weeks episode, Alexander Phillips and Josh Phegan discuss the opening moments in building rapid rapport with a potential vendor, the role of customer experience in booking the appointment, setting expectations, and learning from critical errors so you can prevent them in the future.

<p>In this weeks episode, Alexander Phillips and Josh Phegan discuss the opening moments in building rapid rapport with a potential vendor, the role of customer experience in booking the appointment, setting expectations, and learning from critical errors so you can prevent them in the future.</p>

Setting the scene

High Performance - the podcast for real estate agents looking to dramatically increase their performance and productivity and take their business to the next level. 

Featuring the top real estate coach in Australia, Josh Phegan (voted by REB online) and number 1 real estate agent in the country, Alexander Phillips (voted by REB online). Each weekly episode Josh Phegan and Alexander Phillips will share their tips and secrets into every step of the real estate business. Learn from the best in the business for ultimate productivity, performance and growth. Whether you have been in the industry for 2 months or 20 years our experts will share their insights into prospecting, vendor management, listing presentation, marketing, workflow, energy and self-management, productivity and growth so you can become a high performing real estate agent.

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High Performance - the podcast for real estate agents looking to dramatically increase their performance and productivity and take their business to the next level. Featuring the top real estate coach in Australia, Josh Phegan (voted by REB online) and number 1 real estate agent in the country, Alexander Phillips (voted by REB online). Each weekly episode Josh Phegan and Alexander Phillips will share their tips and secrets into every step of the real estate business. Learn from the best in the business for ultimate productivity, performance and growth. Whether you have been in the industry for 2 months or 20 years our experts will share their insights into prospecting, vendor management, listing presentation, marketing, workflow, energy and self-management, productivity and growth so you can become a high performing real estate agent.

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Setting the scene

Setting the scene

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