Being a manager in a coffee shop is not just about extra administrative tasks, its about leading and guiding people well through the work of the cafe. Many managers in bars around the world are kept buried in tasks and don't have a clear view of the landscape in front of them. This leads to avoiding essential conversations and a lack of growth in both the manager and the staff.

Today on Shift Break we will be talking about a great tool developed by Bruce Tulgan in his book "It's OK to be the Boss" called "The Manager's Landscape". I will go through the framework and show how you can utilize it to know how to effectively lead and manage the people you have best tasked with serving.  

It only takes a moment to get this started so I would encourage you to take action after this episode and start applying these principles today! 

Related episodes:

• 435 : Encore! It’s OK to be the Boss, w/ Bruce Tulgan
• 378: 5 Areas to Develop in Managers
• 181 : Organizational Self-Knowledge
• 483: Encore: 6 Essential Qualities of Coffee Shop Leaders

KEYS TO THE SHOP® 

CONSULTING AND COACHING!

If you are a cafe owner and want to work one on one with me to bring your shop to its next level and help bring you joy and freedom in the process then email 

[email protected]

of book a free call now: 

https://calendly.com/chrisdeferio/30min 

 

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