Once we get a little bit of authority as a trainer, manager, or leader in the coffee shop we tend to dream about and focus on all the things we want to change. Unfortunately the projects that we know will improve things often do not get the reception we want from the boss and we feel dejected and frustrated.

Today on Shift Break we will be talking about the need to have patience and to prioritize the right work and projects in order to gain trust so the good things you want to do in the future are better received.

Related episodes:

SHIFT BREAK: Setting Staff Up For Success

SHIFT BREAK: Making Minimum Viable Changes

SHIFT BREAK: Managers, You Don't Need To Do It All

Flexibility for Owners and Managers

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