Here is why I am thrilled to be launching this live webinar called "The Keys to the Shop: Principles for Cafe Success".

The more conversations and exchanges we have where we get to clarify, fortify, and focus on excellence in things that matter, the better all our businesses become.

In the last almost 9 years KTTS has offered free content in the form of the 2x per week podcast to help operators steward and grow their business by focusing on people, operations, and quality.

Now we are prod to announce a new accessibly priced webinar that will specifically address those three areas and deliver insight, tools, and methods to achieve excellence so you and your people thrive in the running of your shop.

The Keys to the Shop: Principle For Cafe Success Webinar Date: December 5, 2025 at 12:00PM EST Length: 90 minutes (60 min teaching + 30 min live Q&A) Investment: $99 (includes workbook + 1:1 consultation for all who attend)

Here is what you will learn:

• One hour of focused content + 30 minutes live Q&A to give you practical insights and tools you can apply immediately to your cafe's operations, people, and quality.
• Develop operational values that guide hiring and unlock culture & performance
• Proven communication systems that produce clarity and buy-in from baristas
• How to be the leader and coach your staff needs
• Which cafe systems help manage the day-to-day business
• How to remain flexible and refine operations over time
• Best ways to schedule your time and organize your energy
• Establish and maintain quality standards and staff training for excellence
• Accountability and staying invested in your and your staff's development

Link to sign up:

CLICK HERE TO REGISTER WHILE THERE IS SPACE!

I hope to see you on December 5th!

-Chris