What happens when people who’ve never taught a class—or even taken one—start calling the shots in your group fitness department?

In this candid and fiery episode, Ellen de Werd dives into the disconnect between club owners and the world of GroupX. From misguided scheduling decisions to underestimating the role of instructors, we expose what goes wrong when leadership lacks firsthand experience in fitness programming—and how that impacts both staff and members.

If you’ve ever felt frustrated by a decision that made zero sense from the studio floor, this one’s for you.

• The telltale signs that club leadership doesn’t understand GroupX

• How misreading data leads to damaging class cuts

• Why instructors are more than just “warm bodies on a mic”

• Real stories of poor scheduling, subbing nightmares, and broken trust

• The ripple effect on member experience and retention

• What great owners do differently—and how to build better communication

• How instructors can advocate for smarter, more respectful leadership

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