What would happen to your gym if you got COVID-19 tomorrow? Would you have to cancel two weeks of classes and pump the brakes on your business?

At Live Active Charlotte, it was just business as usual when owner Brian Strump tested positive. That's because his gym was already equipped to keep on running whether he's there or not.

How? It all comes down to skilled staff members who are in it for the long haul. Here, Brian shares how he cultivates long-term staff with the passion, autonomy and know-how to take the helm.

Links:

How to Maximize Staff Retention
The Dream Manager
Two-Brain Business YouTube channel
Live Active Charlotte
Driven Nutrition
Arbox
Free Tools

Timeline:

3:00 – What Brian did after he tested positive for COVID-19.

6:32 – How Brian’s gym is set up to run without him.

13:05 – Words of wisdom from Brian’s mother.

15:45 – Using “love and loathe” to set staff up to stick around.

18:02 – How to help staff grow and advance their careers in your business.

22:16 – The intrapreneurial model in action.

26:20 – Grace, patience and why it’s good to expect mistakes.

32:18 – Why you should give feedback regularly—and not just about what staff did wrong.