Supply Chain Now

Today we're diving into the multifaceted dynamics of the global supply chain landscape, emphasizing the pivotal role of leadership and workforce management within this intricate system. Welcome to The Buzz, powered by EasyPost!

Hosts Scott Luton and Koray Kose welcome special guest Katie Date with Manifest to discuss:

• The implications of recent workforce surveys, revealing that a significant proportion of employees express discontent with their managerial relationships
• The critical understanding that effective leadership in supply chain management can either catalyze or hinder operational efficiency
• The influence of artificial intelligence in optimizing supply chain processes, positing it as a transformative force that can enhance decision-making and operational agility
• The importance of adaptability and proactive engagement with emerging technologies, advocating for a shift from reactive to proactive supply chain strategies to ensure resilience and competitiveness in a rapidly evolving marketplace

Join us today as we focus on leadership development and technological integration as essential components of modern supply chain management.

Additional Links & Resources:

• With That Said: https://bit.ly/WTS-27Sept2025
• EasyPost: www.easypost.com
• Koray Kose’s keynote: https://bit.ly/KorayKose-keynote
• Koray Kose on Supply Chain Wars: https://bit.ly/SupplyChainWars
• LinkedIn Workforce Survey: https://bit.ly/LI-workforce-survey
• AI & ketchup: https://bit.ly/AI-ketchup
• Europe lagging in AI: https://bit.ly/AI-Gaps
• Join SCN at Manifest: https://partner.manife.st/partner/supplychainnow
• Connect with Koray: https://www.linkedin.com/in/koraykoese/
• Connect with Katie: https://www.linkedin.com/in/katie-date-89573215/
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
• WEBINAR- The Power of Partnership: Building Long-Term Success with Automation Integrators: https://bit.ly/3Ie1WUO
• WEBINAR- Real stories: People first - Leadership lessons in driving digital supply chain transformation: https://bit.ly/3INxtNw
• WEBINAR- The Optimized Digital Transformer: Key Concepts for Enhancing Modern Leadership: https://bit.ly/4gGWCGg
• WEBINAR- Reengineering supply chain planning: How to get more bang for your buck in 2026-
• https://bit.ly/3VahMCQ
• WEBINAR- Optimizing End-to-End Logistics: Efficiency, Collaboration, and Innovation- https://bit.ly/4ml2TZh
• WEBINAR- Empowering Decision-Making in 2026 with Supply Chain Orchestration: https://bit.ly/3W7swlL

This episode is hosted by Scott Luton and Koray Kose and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-leadership-workforce-management-1488

The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

For licensing inquiries or permissions, please contact us at [email protected]

© 2026 Supply Chain Now. All rights reserved.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

Join Supply Chain Now host Scott Luton for a timely conversation with Max Garland, Senior Reporter at Supply Chain Dive. In this episode, they break down the biggest stories shaping logistics and e-commerce right now—from Target’s next-day delivery expansion and FedEx’s 2026 rate hikes to the rise of regional carriers like OnTrac and Veho. They’ll also unpack how the end of the de minimis exemption is reshaping international e-commerce and what it means for businesses adapting to new rules.

Packed with insights on technology, customer experience, and the future of supply chain operations, this discussion is a can't miss for anyone navigating today’s rapidly evolving logistics landscape.

Additional Links & Resources:

• Connect with Max on LinkedIn: https://www.linkedin.com/in/maxgarland/
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
• WEBINAR- The Power of Partnership: Building Long-Term Success with Automation Integrators: https://bit.ly/3Ie1WUO
• WEBINAR- Real stories: People first - Leadership lessons in driving digital supply chain transformation: https://bit.ly/3INxtNw
• WEBINAR- The Optimized Digital Transformer: Key Concepts for Enhancing Modern Leadership: https://bit.ly/4gGWCGg
• WEBINAR- Reengineering supply chain planning: How to get more bang for your buck in 2026-
• https://bit.ly/3VahMCQ
• WEBINAR- Optimizing End-to-End Logistics: Efficiency, Collaboration, and Innovation- https://bit.ly/4ml2TZh
• WEBINAR- Empowering Decision-Making in 2026 with Supply Chain Orchestration: https://bit.ly/3W7swlL

This episode is hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/breaking-news-now-ecommerce-shake-ups-1487

The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

For licensing inquiries or permissions, please contact us at [email protected]

© 2026 Supply Chain Now. All rights reserved.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Supply Chain Now, Scott Luton welcomes Mike Griswold, Vice President Analyst at Gartner, for a conversation on the future of supply chains. Mike explains why reverse logistics and returns management are now critical, how AI-powered demand sensing improves agility, and why organizations must treat reverse supply chains with the same discipline as forward ones. He also shares predictions on AI certification in hiring and the risk of losing soft skills as technology takes on a bigger role.

Using football as a lens, Mike highlights resilience from the Buffalo Bills, core focus from the Ravens, and orchestration from the Patriots—lessons supply chain leaders can apply directly. He also previews Gartner’s Planning Summits, where strategy meets hands-on execution. From tackling fraud in returns to preparing talent for an AI-driven future, this episode offers clear takeaways for balancing technology, people, and process.

Jump into the conversation:

(00:00) Intro

(02:45) Coffee culture, Starbucks tastings, and Chick-fil-A fries

(09:06) How AI improves supply chain planning accuracy

(10:49) Retail fraud and challenges in returns management

(14:26) Using AI tools to build supply chain agility

(17:01) Football lessons applied to supply chain resilience

(22:59) Ravens’ defense as core competency analogy

(27:33) Patriots’ orchestration shows teamwork across supply chain

(32:30) Cowboys vs. Patriots on leadership delegation differences

(36:19) Gartner planning summits in London and Denver

(38:50) AI certification, soft skills, and workforce readiness

Resources:

• Connect with Mike Griswold: https://www.linkedin.com/in/mike-griswold-6a68922/
• Learn more about Gartner: https://www.gartner.com/en
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
• WEBINAR- The Power of Partnership: Building Long-Term Success with Automation Integrators: https://bit.ly/3Ie1WUO
• WEBINAR- The Optimized Digital Transformer: Key Concepts for Enhancing Modern Leadership: https://bit.ly/4gGWCGg
• WEBINAR- Reengineering supply chain planning: How to get more bang for your buck in 2026- https://bit.ly/3VahMCQ
• WEBINAR- Optimizing End-to-End Logistics: Efficiency, Collaboration, and Innovation- https://bit.ly/4ml2TZh
• WEBINAR- Empowering Decision-Making in 2026 with Supply Chain Orchestration: https://bit.ly/3W7swlL

This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/resilience-strategy-orchestration-supply-chain-leadership-lessons-nfl-champions-1486

The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

For licensing inquiries or permissions, please contact us at [email protected]

© 2026 Supply Chain Now. All rights reserved.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In today's episode of Supply Chain Now, we dig into the imperative nature of supply chain transformation in the current global landscape, characterized by incessant change and complexity. Welcome to The Buzz, powered by EasyPost!

Today, hosts Scott Luton and Jake Barr welcome special guests Pierre Abou Hamad, Managing Partner USA with Citwell, Inc., and Koray Kose, Founder and Chief Analyst with Kose Advisory. The conversation includes:

• The multifaceted challenges faced by supply chain leaders, particularly in the context of heightened geopolitical tensions and evolving market demands
• Critical insights from industry leaders, who stress the necessity of embracing innovation and adaptability as key strategies for navigating these turbulent times
• The importance of effective communication and the cultivation of a resilient organizational culture that fosters continuous improvement.
• Tariff impact on coffee prices

Join us as we embark on this exploration, and reflect on the profound implications of these discussions for the future of supply chain management.

Additional Links & Resources:

• With That Said: https://bit.ly/4nmrLBy
• EasyPost: www.easypost.com
• Supply Chain Dive on coffee prices: https://bit.ly/CoffeePricesUp
• Ideology Versus Pragmatism: Choosing A Side In The Supply Chain Wars: https://bit.ly/SupplyChainWars
• Pierre Abou Hamad on USS Cassin Young: https://bit.ly/DestroyerAndSupplyChain
• EasyPost’s Advanced Tracking: https://get.easypost.com/advanced-tracking
• Pierre on LinkedIn: https://www.linkedin.com/in/pierre-abou-hamad/
• Koray on LinkedIn: https://www.linkedin.com/in/koraykoese/
• The Bridge Webinar: https://event.on24.com/wcc/r/5090303/21DFF09E74113F3ED3821921E9F2CD2D
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
• WEBINAR- The Power of Partnership: Building Long-Term Success with Automation Integrators: https://bit.ly/3Ie1WUO
• WEBINAR- The Optimized Digital Transformer: Key Concepts for Enhancing Modern Leadership: https://bit.ly/4gGWCGg
• WEBINAR- Reengineering supply chain planning: How to get more bang for your buck in 2026-
• https://bit.ly/3VahMCQ
• WEBINAR- Optimizing End-to-End Logistics: Efficiency, Collaboration, and Innovation- https://bit.ly/4ml2TZh
• WEBINAR- Empowering Decision-Making in 2026 with Supply Chain Orchestration: https://bit.ly/3W7swlL

This episode is hosted by Scott Luton and Jake Barr and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-new-era-geopolitical-challenges-1485

The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

For licensing inquiries or permissions, please contact us at [email protected]

© 2026 Supply Chain Now. All rights reserved.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Supply Chain Now, host Karin Bursa welcomes a powerhouse panel of women supply chain leaders who are rewriting the rules in today’s “never normal” world. Joining the discussion are Stephanie Beal, Chief Supply Chain Officer at Hasbro; Tamera Fenske, Chief Supply Chain Officer at Kimberly-Clark; Eliza Simeonova, Vice President of Global Supply for Mars Pet Nutrition; Whitney Shlesinger, Vice President of Global Planning and Logistics at McCormick; and Sylvia Wilks, Chief Supply Chain Officer at Lamb Weston.

Together, they share defining moments that shaped their careers, from early plant leadership to global transformation initiatives. They explore how artificial intelligence is reshaping supply chain performance: driving operational discipline, improving demand planning, enhancing knowledge management, and freeing teams to focus on creative, strategic work. The panel also reflects on the importance of clean data, talent development, and building integrated value chains that deliver measurable business results.

Looking back, each leader offers advice to their younger selves, highlighting the power of mentorship, confidence, and learning from failure while encouraging the next generation to own their careers and pay it forward.

Jump into the conversation:

(00:00) Intro

(02:45) Panel introduction

(13:56) Defining career moments

(25:13) AI’s impact on supply chains

(27:19) Data’s role in AI success

(29:25) AI for employee efficiency

(31:11) AI in inventory and demand forecasting

(32:33) AI in decision making and strategy

(33:39) Personal productivity and AI

(36:33) AI in knowledge management

(37:41) Career advice for supply chain leaders

(47:47) Connecting with supply chain experts

Additional Links & Resources:

• Connect with Stephanie Beal: https://www.linkedin.com/in/stephaniebeal/
• Connect with Tamera Fenske: https://www.linkedin.com/in/tamera-fenske-08121a7/
• Connect with Eliza Simeonova: https://www.linkedin.com/in/eliza-simeonova-787999151/
• Connect with Whitney Shlesinger: https://www.linkedin.com/in/whitney-shlesinger/
• Connect with Sylvia Wilks: https://www.linkedin.com/in/sylvia-wilks-7658513/
• Learn more about Hasbro: https://corporate.hasbro.com/en-us
• Learn more about Kimberly-Clark: https://www.kimberly-clark.com/
• Learn more about Mars Pet Nutrition: https://www.mars.com/
• Learn more about McCormick: https://www.mccormickcorporation.com/
• Learn more about Lamb Weston: https://www.lambweston.com/
• Connect with our hosts: https://supplychainnow.com/our-team-and-hosts/
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/on-demand-programming/
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
• WEBINAR- From Compliance to Impact and Competitive Advantage: How to Decarbonize Your Supply Chain: https://bit.ly/47uXKKo
• WEBINAR- The Power of Partnership: Building Long-Term Success with Automation Integrators: https://bit.ly/3Ie1WUO
• WEBINAR- The Optimized Digital Transformer: Key Concepts for Enhancing Modern Leadership: https://bit.ly/4gGWCGg
• WEBINAR- Reengineering supply chain planning: How to get more bang for your buck in 2026- https://bit.ly/3VahMCQ
• WEBINAR- Optimizing End-to-End Logistics: Efficiency, Collaboration, and Innovation- https://bit.ly/4ml2TZh

This episode was hosted by Karin Bursa and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-leadership-never-normal-power-panel-women-rewriting-rules-1484

The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

For licensing inquiries or permissions, please contact us at [email protected]

© 2026 Supply Chain Now. All rights reserved.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Supply Chain Now, Scott Luton welcomes Lushentha Naidoo, Managing Director of the European Supplier Diversity Program (ESDP), for a candid conversation on purpose-driven leadership and the business value of inclusive procurement. Drawing on a 14-year transformation career at Unilever and a personal journey from apartheid-era South Africa to global operations leadership, Lushentha shares how caring as a leadership “superpower” can fuel innovation, save jobs, and build psychologically safe teams. She explains how supplier diversity isn’t charity. It’s a competitive advantage that increases agility, strengthens resilience, and unlocks fresh thinking when disruption hits.

She also breaks down how ESDP bridges corporates and diverse suppliers through a fast-growing database, networking events, and the Inclusive Procurement Academy, teaching pitching, storytelling, and “corporate readiness.” From real success stories (mentorship that kept a founder in the fight) to pragmatic guidance for senior leaders doubling down on DEI, this conversation offers actionable takeaways: define the why, build inclusive cultures, and widen the supplier funnel so the best partner wins.

Jump into the conversation:

(00:00) Intro

(03:18) Lushentha’s inspirational journey to Easter Island

(06:50) Growing up during Apartheid

(12:53) The impact of Nelson Mandela's leadership

(17:40) Lushentha’s professional journey at Unilever

(23:45) The power of diversity and inclusion

(26:01) The transition to the European Supplier Diversity Program (ESDP)

(29:09) Lushentha’s advice for corporate leaders

(32:17) Challenges for women in the workplace

(33:52) What ESDP does, its mission, and its impact

(44:06) The importance of inclusivity and DEI

Additional Links & Resources:

• Connect with Lushentha Naidoo: https://www.linkedin.com/in/lushentha-naidoo-99730439
• Learn more about ESDP: https://esdp-org.eu/
• Connect with Scott Luton: https://www.linkedin.com/in/scottwindonluton/
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com
• WEBINAR- From Compliance to Impact and Competitive Advantage: How to Decarbonize Your Supply Chain: https://bit.ly/47uXKKo
• WEBINAR- The Power of Partnership: Building Long-Term Success with Automation Integrators: https://bit.ly/3Ie1WUO
• WEBINAR- Reengineering supply chain planning: How to get more bang for your buck in 2026- https://bit.ly/3VahMCQ
• WEBINAR- Optimizing End-to-End Logistics: Efficiency, Collaboration, and Innovation- https://bit.ly/4ml2TZh
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk

This episode was hosted by Scott Luton and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/equity-action-inclusion-leads-supply-chain-innovation-1483

The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

For licensing inquiries or permissions, please contact us at [email protected]

© 2026 Supply Chain Now. All rights reserved.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In today's episode of Supply Chain Now, we discuss the critical role of truck drivers in the supply chain, representing nearly 73% of freight delivery in the United States, as we celebrate Truck Driver Appreciation Week. Welcome to The Buzz, powered by EasyPost!!

Today, hosts Scott Luton and Kevin L. Jackson welcome special guest Kevin Lawton, Founder & Host of The New Warehouse podcast. Listen in as Scott and 'Team Kevin" explore:

• The current state of the freight economy, highlighting the challenges faced by industry professionals amid a prolonged slump in freight pricing
• The significant concerns raised by the largest rail industry labor union regarding the proposed merger between Union Pacific and Norfolk Southern, which may significantly impact safety practices and workforce environments
• Truck Driver Appreciation Week, acknowledging the essential role that truck drivers play in the supply chain and the pressures they endure, as evidenced by survey data revealing their dissatisfaction
• The ramifications of the current freight market dynamics on operational efficiency, underscoring the necessity for innovation and adaptability in logistics
• Emerging trends in warehouse technology, particularly the integration of computer vision to improve operational efficiency

Join us as we advocate for a greater appreciation of professional truck drivers, especially during Truck Driver Appreciation Week, and celebrate their enormous impact and their vital contributions to the economy.

Additional Links & Resources:

• With That Said: https://bit.ly/3JWppdN
• EasyPost: www.easypost.com
• Manifest 2026: www.ManifestVegas.com/SupplyChainNow
• Trucker exodus: New survey reveals nearly 47% of drivers seeking new jobs: https://bit.ly/TruckDriverSurvey2025
• California Trucking Firms Go Under, Fueling Wider Industry Fears: https://on.wsj.com/4npetU8
• Coca-Cola aims to help solve the orange juice crisis with AI: https://bit.ly/SaveOranges
• EasyPost’s Advanced Tracking: https://get.easypost.com/advanced-tracking
• The New Warehouse: https://www.thenewwarehouse.com/
• Kevin Lawton on LinkedIn: https://www.linkedin.com/in/kevinclawton/
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
• WEBINAR- From Compliance to Impact and Competitive Advantage: How to Decarbonize Your Supply Chain: https://bit.ly/47uXKKo
• WEBINAR- The Power of Partnership: Building Long-Term Success with Automation Integrators: https://bit.ly/3Ie1WUO
• WEBINAR- Reengineering supply chain planning: How to get more bang for your buck in 2026-
• https://bit.ly/3VahMCQ
• WEBINAR- Optimizing End-to-End Logistics: Efficiency, Collaboration, and Innovation- https://bit.ly/4ml2TZh

This episode is hosted by Scott Luton and Kevin L. Jackson, and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-truck-driver-appreciation-week-1482

The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

For licensing inquiries or permissions, please contact us at [email protected]

© 2026 Supply Chain Now. All rights reserved.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Supply Chain Now, Scott Luton and Tevon Taylor sit down with Lori Boyer, Director of Content, and John Wharff, Director of Sales and Solutions Engineering at EasyPost, to break down the latest shifts in carrier networks and what they mean for shippers preparing for peak season.

Lori shares insights into how major carriers like UPS, FedEx, and USPS are adjusting routes, surcharges, and capacity as peak approaches, and why regional carriers and Amazon shipping are becoming critical players in today’s environment. John expands on the importance of diversifying carrier strategies, leveraging data for smarter decision-making, and ensuring businesses can keep promises to customers no matter how volatile the market gets.

Jump into the conversation:

(00:00) Intro

(02:01) Meet Lori Boyer and John Wharff from EasyPost

(05:47) Introduction to EasyPost and their offerings

(08:56) Major carriers: UPS, FedEx, and USPS

(25:30) Innovative shipping solutions

(25:54) Old and new shipping strategies

(26:48) Big brands and cost savings

(27:43) Leveraging technology in shipping

(32:39) Red flags in shipping strategies

(37:45) Preparing for peak season

(43:59) Enhancing customer experience

Additional Links & Resources:

• Learn more about EasyPost: https://www.easypost.com/
• Check out all EasyPost and Supply Chain Now content: https://supplychainnow.com/easypost
• Connect with Lori Boyer: https://www.linkedin.com/in/loribboyer/
• Connect with John Wharff: https://www.linkedin.com/in/john-wharff-7423403a/
• Connect with Scott Luton: https://www.linkedin.com/in/scottwindonluton/
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
• WEBINAR- Real stories: Fast-tracking value, a pioneering digital transformation with impactful results.: https://bit.ly/4mgp1EW
• WEBINAR- Real Shipping Stories. Real Money Saved.: https://bit.ly/45PegUm
• WEBINAR- From Compliance to Impact and Competitive Advantage: How to Decarbonize Your Supply Chain: https://bit.ly/47uXKKo
• WEBINAR- The Power of Partnership: Building Long-Term Success with Automation Integrators: https://bit.ly/3Ie1WUO
• WEBINAR- Reengineering supply chain planning: How to get more bang for your buck in 2026- https://bit.ly/3VahMCQ

This episode was hosted by Scott Luton and Tevon Taylor and produced by Joshua Miranda, Trisha Cordes, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/cut-costs-win-loyalty-carrier-strategies-built-changing-world-1481

The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

For licensing inquiries or permissions, please contact us at [email protected]

© 2026 Supply Chain Now. All rights reserved.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In this episode of Supply Chain Now, Scott Luton and Tevon Taylor welcome Gaurav Malhotra, Partner and Supply Chain Technology Leader at EY, to explore how artificial intelligence is transforming supply chains today and where it’s headed over the next five years. Gaurav shares how EY is helping organizations embrace emerging technologies to create competitive advantage, avoid “pilot purgatory,” and build more cognitive and resilient supply chains.

They cover practical misconceptions holding companies back from adopting AI, the foundational elements required for successful implementation, and real-world examples of immediate impact in logistics, predictive maintenance, and warehouse operations. Gaurav also discusses how organizations can invest in workforce education, reskilling, and culture change to ensure that humans remain at the center of AI adoption. Looking ahead, he offers his perspective on how agentic AI will reshape supply chains into adaptive, orchestrated ecosystems while freeing people to focus on creativity, critical thinking, and enterprise differentiation.

Jump into the conversation:

(00:00) Intro

(04:13) A personal story family pilgrimage to Kauai

(07:34) The intersection of supply chain and humanitarian efforts

(09:52) Ey’s role in global supply chain

(15:20) Misconceptions about AI in factories

(18:09) Overcoming pilot paralysis

(22:29) Immediate benefits of AI in supply chain

(26:25) AI’s impact on supply chain efficiency

(27:18) The role of agentic AI in factories

(31:43) Human element in AI-driven supply chains

(36:17) Upskilling and reskilling for the AI era

(43:05) Future predictions for AI in supply chains

Resources:

• Connect with Gaurav Malhotra: https://www.linkedin.com/in/gauravmalhotra/
• Learn more about EY: https://www.ey.com/
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
• WEBINAR- Real stories: Fast-tracking value, a pioneering digital transformation with impactful results.: https://bit.ly/4mgp1EW
• WEBINAR- Real Shipping Stories. Real Money Saved.: https://bit.ly/45PegUm
• WEBINAR- From Compliance to Impact and Competitive Advantage: How to Decarbonize Your Supply Chain: https://bit.ly/47uXKKo
• WEBINAR- The Power of Partnership: Building Long-Term Success with Automation Integrators: https://bit.ly/3Ie1WUO
• WEBINAR- Reengineering supply chain planning: How to get more bang for your buck in 2026- https://bit.ly/3VahMCQ

This episode was hosted by Scott Luton and Tevon Taylor and produced by Trisha Cordes, Joshua MIranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/ai-human-ingenuity-next-era-supply-chains-1480

The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

For licensing inquiries or permissions, please contact us at [email protected]

© 2026 Supply Chain Now. All rights reserved.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.

In today's episode of Supply Chain Now, we present an incisive exploration of the current landscape within the global supply chain sector, focusing particularly on the essential role of leadership in navigating prevailing challenges. Welcome to The Buzz, powered by EasyPost!

Today, hosts Scott Luton and Tandreia Bellamy welcome special guest Marina Mayer, Editor-in-Chief of Food Logistics and Supply & Demand Chain Executive, to discuss the Women in Supply Chain Awards and the upcoming Women in Supply Chain Forum. Listen as they cover:

• The rising demand for foreign trade zone access
• The state of the industry report by Colliers
• Insights from chief people officers on talent strategies
• The 2025 Women in Supply Chain Awards and the upcoming Women in Supply Chain Forum
• The importance of communication, strategic thinking, and inclusivity in navigating the complexities of the supply chain industry

Join us as we collectively seek to understand the implications of these developments on future supply chain operations.

Additional Links & Resources:

• With That Said: https://bit.ly/WTS-7SEP2025
• Colliers State of Industry Report: https://bit.ly/ColliersStateoftheIndustryReport
• Chief People Officers Outlook 2025: Talent strategy amid global disruption: https://bit.ly/CPOviews
• U.S. Foreign Trade Zones Draw New Demand as De Minimis Ends: https://on.wsj.com/4nrwm53
• Why AI Is the Conversation at Parcel Forum: http://bit.ly/4m7Q8kT
• Connect with Marina on LinkedIn: https://www.linkedin.com/in/marinamayer/
• Learn more about EasyPost: https://supplychainnow.com/easypost
• Check out the U.S. Bank Freight Payment Index: bit.ly/scn-us-bank
• Learn more about Supply Chain Now: https://supplychainnow.com
• Watch and listen to more Supply Chain Now episodes here: https://supplychainnow.com/program/supply-chain-now
• Subscribe to Supply Chain Now on your favorite platform: https://supplychainnow.com/join
• Work with us! Download Supply Chain Now’s NEW Media Kit: https://bit.ly/3XH6OVk
• WEBINAR- Real stories: Fast-tracking value, a pioneering digital transformation with impactful results.: https://bit.ly/4mgp1EW
• WEBINAR- Real Shipping Stories. Real Money Saved.: https://bit.ly/45PegUm
• WEBINAR- From Compliance to Impact and Competitive Advantage: How to Decarbonize Your Supply Chain: https://bit.ly/47uXKKo
• WEBINAR- The Power of Partnership: Building Long-Term Success with Automation Integrators: https://bit.ly/3Ie1WUO
• WEBINAR- Reengineering supply chain planning: How to get more bang for your buck in 2026- https://bit.ly/3VahMCQ

This episode is hosted by Scott Luton and Tandreia Bellamy and produced by Trisha Cordes, Joshua Miranda, and Amanda Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/buzz-women-in-supply-chain-awards-1479

The content in this episode, including all audio, videos, visuals, and graphics, is the property of Supply Chain Now and is protected by copyright law. Unauthorized use, reproduction, distribution, modification, or re-uploading of this content in any form is strictly prohibited without explicit written permission from Supply Chain Now.

For licensing inquiries or permissions, please contact us at [email protected]

© 2026 Supply Chain Now. All rights reserved.

Hosted by Simplecast, an AdsWizz company. See pcm.adswizz.com for information about our collection and use of personal data for advertising.