Supply Chain Now

Sweetwater sells musical instruments, live sound equipment, and recording equipment for every lever of user – people building multimillion dollar studios, clubs and churches that needs audio, etc. Because e-commerce is their primary sales channel, they have also built up an exceptional team of sales engineers that are trained to do everything from advise customers about their purchases to building relationships that will hopefully last a lifetime.

Phil Rich is a Senior Vice President and the Chief Supply Chain Officer at Sweetwater. He is well aware of the importance of the company’s relationships with customers, but he doesn’t let it end there. He is also building value-oriented relationships with the company’s 700 suppliers.

In this Supply Chain Now classic episode, Phil returns to Supply Chain Now to get caught up Greg White and Scott Luton:

• How Sweetwater’s company culture drives every customer interaction, with the goal being to win a customer for life

• The time and effort the company is investing to ensure that their packaging and shipping materials are as cost effective and environmentally responsible as possible

• Why they selected Glendale, AZ for their new fulfillment center, and how it will reduce delivery times and costs for customers on the west coast

Additional Links & Resources:

Learn more about Supply Chain Now: https://supplychainnow.com

Check out our new Supply Chain Now Media Kit: https://bit.ly/3zKRLyL

Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe

Leveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/

2022 Q3 U.S. Bank Freight Payment Index: https://freight.usbank.com

This episode is hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-now-classic-sustainably-winning-sound-customers-life-1059

Additional Links & Resources:

Learn more about Supply Chain Now: https://supplychainnow.com

Check out our new Supply Chain Now Media Kit: https://bit.ly/3zKRLyL

Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe

Leveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/

2022 Q3 U.S. Bank Freight Payment Index: https://freight.usbank.com

This episode is hosted by Scott Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-now-classic-four-ways-succeed-supply-chain-stanley-black-decker-1058

There's a new generation of female entrepreneurs making their way onto the global stage, and we have Ladé Araba to thank for it. As the co-founder of The Visiola Foundation, she's helping African girls take the reins of their education and build careers in STEM. In this Supply Chain Now classic episode, join Scott and special co-host Matilda Arhin as they chat with Ladé about her fascinating upbringing in Rome, the genesis of The Visiola Foundation, her supply chain observations, advice for aspiring leaders and more.

Additional Links & Resources:

Learn more about Supply Chain Now: https://supplychainnow.com

Check out our new Supply Chain Now Media Kit: https://bit.ly/3zKRLyL

Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe

Leveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/

2022 Q3 U.S. Bank Freight Payment Index: https://freight.usbank.com

This episode is hosted by Scott Luton and Matilda Ahrin. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-now-classic-education-entrepreneurship-equity-conversation-visiola-foundation-1057

Throughout her career, Bonnie Fetch has worn her share of hats. Her depth and breadth of experience make her the perfect example of what it takes to thrive - and lead - in today's changing landscape. Lucky for us, she's sharing her invaluable perspective on this latest episode. Join us in this Supply Chain Now classic episode, as she chats with Scott about her career trajectory thus far, the keys to managing successful digital transformation, a master list of challenges ahead for supply chain - and crucial advice for current and future leaders.

Additional Links & Resources:

Learn more about Supply Chain Now: https://supplychainnow.com

Check out our new Supply Chain Now Media Kit: https://bit.ly/3zKRLyL

Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe

Leveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/

2022 Q3 U.S. Bank Freight Payment Index: https://freight.usbank.com

This episode is hosted by Scott Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-now-classic-master-class-master-list-future-proof-supply-chains-1056

Digital transformation always sounds like a good idea, but how do you actually make it successful? On this week's Buzz, Kevin L. Jackson joins Scott and Greg to break down what it takes to future-proof your supply chain, why you need the right people and culture to pull off tech implementations, how to match digital transformation strategy to operations, how to engage the entire supply chain ecosystem and more.

Additional Links & Resources:

Learn more about Supply Chain Now: https://supplychainnow.com

Check out our new Supply Chain Now Media Kit: https://bit.ly/3zKRLyL

Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe

Leveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/

2022 Q3 U.S. Bank Freight Payment Index: https://freight.usbank.com

This episode is hosted by Scott Luton, Greg White, and Kevin L. Jackson. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-buzz-digital-transformers-1055

All professionals should aspire to continue learning throughout their careers. While this is easy to agree to, it is tough to stay committed given the demands of most people’s work and personal lives.

Helen Yu is the CEO of Tigon Advisory Corp., host of the CXO Spice podcast, a Wall Street Journal best-selling author, and an expert in digital transformation and cyber security. She has gone through several pivots in her career, and each one was made possible because she kept her commitment to continuous learning, remaining open to trying new things.

In this conversation, Helen and Scott discuss:

• Her observations and expectations for the manufacturing industry as we move into 2023

• The critical milestones she has seen AI achieve to this point, and the role it is playing in the manufacturing renaissance that is currently underway

• How the concept of ‘customer experience’ has been misunderstood and the power associated with it when executed well

Additional Links & Resources:

Learn more about Supply Chain Now: https://supplychainnow.com

Check out our new Supply Chain Now Media Kit: https://bit.ly/3zKRLyL

Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe

Leveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/

2022 Q3 U.S. Bank Freight Payment Index: https://freight.usbank.com

This episode is hosted by Scott Luton. For additional information, please visit our dedicated show page at: https://supplychainnow.com/gravitating-new-things-1054

Still planning with Excel spreadsheets? We've got a transformation story for you. In this episode, Steven Birgfeld of Blue Diamond Growers (BDG) and Anna Linden of SAP join Greg and Scott to detail how BDG left the spreadsheets behind on their digital transformation journey toward increased visibility and informed decision making. Tune in to hear their thoughts across three phases of transformation: integrated business planning, supply chain, and analytics---and hear their advice for other practitioners ready to dive into the digital in the year ahead.

Additional Links & Resources:

Learn more about Supply Chain Now: https://supplychainnow.com

Check out our new Supply Chain Now Media Kit: https://bit.ly/3zKRLyL

Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe

Leveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/

2022 Q3 U.S. Bank Freight Payment Index: https://freight.usbank.com

This episode is hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/BDG-digital-supply-chain-journey-improve-visibility-decision-making-1053

Are we headed for a recession in 2023? Which markets are rebalancing, and where could service levels improve? Bloomberg's Lee Klaskow may not have a crystal ball, but his expert predictions are the next best thing. Tune in to find out this year's biggest surprise in industry, along with predictions for rail, trucking and ocean freight in the year to come.

Additional Links & Resources:

Learn more about Supply Chain Now: https://supplychainnow.com

Check out our new Supply Chain Now Media Kit: https://bit.ly/3zKRLyL

Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe

Leveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/

2022 Q3 U.S. Bank Freight Payment Index: https://freight.usbank.com

This episode is hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/rates-transit-expect-2023-rail-trucking-ocean-freight-1052

Labor shortages are a challenge worldwide, often resulting from a disconnect between job openings and the skills available in un- or underemployed populations. In South Africa, the supply chain sector has led the way in closing this gap by training new drivers and working to bring more women into the industry.

Jenny Froome is the Chief Operating Officer at SAPICS, the professional body for Supply Chain Management in South Africa. She and host Scott Luton are joined by Nicci Scott, CEO of the Commercial Transport Academy, a unique organization that does not just provide skills training, it goes further to connect people with jobs.

In this session, part of the Supply Chain Across Africa series, Nikki, Jenny, and Scott discuss:

• The successes that have been achieved by the CTA and how they are replicating that around the world

• Unique transport and delivery channel requirements that need to be met in South Africa and how the CTA is adapting to address them

• The economic and social currents running through society in South Africa and how the CTA program has adjusted to handle them

Additional Links & Resources:

Learn more about Supply Chain Now: https://supplychainnow.com

Check out our new Supply Chain Now Media Kit: https://bit.ly/3zKRLyL

Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe

Leveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/

2022 Q3 U.S. Bank Freight Payment Index: https://freight.usbank.com

This episode is hosted by Scott Luton and . For additional information, please visit our dedicated show page at: https://supplychainnow.com/challenging-supply-chain-norms-south-africa-1051

World trade dynamics are changing at warp speed, ocean freight rates are plummeting and air cargo volumes are down ... and we've got just the person to weigh in on it all. On this week's Buzz, Abishek Gupta of UPS joins Scott and Greg to review the latest supply chain headlines and give us the skinny on all things global freight forwarding.

Additional Links & Resources:

Learn more about Supply Chain Now: https://supplychainnow.com

Check out our new Supply Chain Now Media Kit: https://bit.ly/3zKRLyL

Subscribe to Supply Chain Now and all other Supply Chain Now programs: https://supplychainnow.com/subscribe

Leveraging Logistics and Supply Chain for Ukraine: https://vectorgl.com/stand-with-ukraine/

2022 Q3 U.S. Bank Freight Payment Index: https://freight.usbank.com

This episode is hosted by Scott Luton and Greg White. For additional information, please visit our dedicated show page at: https://supplychainnow.com/supply-chain-buzz-ups-1050