Tea with the Queen

If you’re scared of sounding salesy, you might be leaving money on the table.

In this episode, I’m talking about follow-up, and why it isn’t pushy or chasing. Follow-up is simply closing the loop with someone who already showed interest and then got busy.

I’m sharing what surprised me while organising Day With The Queen. I’ve had a stack of conversations with suppliers, asked for information, received proposals, and then heard nothing. And I wasn’t uninterested. I was busy, with a million moving parts and about 84 tabs open.

You’ll hear why silence doesn’t automatically mean “no,” how to stop making up stories when someone doesn’t reply, and the one-sentence system I add to every proposal so follow-up feels easy and expected.

I’m also giving you simple follow-up scripts you can steal and tweak so you still sound like you, plus the challenge I want you to do straight after listening.

Website: https://tea-with-the-queen.captivate.fm/linkedin

For a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/

YouTube Channel

BD Sprint:

https://emmamcqueen.com.au/coaching-services/bd-sprint/

I make people cry. And it’s not because I’m mean, I swear. It happens because I’m direct and ask the questions people have been dodging. The moment you finally say the real thing out loud, the body often responds before the brain has caught up.

This episode is about what’s actually going on in that moment, and why tears in business are often a sign you’ve reached something true. We talk about the difference between having a cry and building a house there, and why the tears aren’t the problem.

What matters is what happens next.

If you're in a season where you feel exhausted, frightened, disappointed, or like you've outgrown something, this episode will help you ask better questions and decide what you're going to do next.

LINKS:

Website: https://tea-with-the-queen.captivate.fm/linkedin

For a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/

YouTube Channel

BD Sprint:

https://emmamcqueen.com.au/coaching-services/bd-sprint/

A sponsor said something to me recently that made me stop and think about reputation in a whole new way.

In this episode, I’m unpacking what the “halo effect” looks like in real life, and why people are watching how you do business long before they ever buy from you.

You’ll learn what your audience is actually noticing (your follow up, your communication, your delivery, and how it feels to be in your world), plus how to build trust without trying to sound impressive or salesy.

I’ll also share how to make your process more visible in a way that feels natural, so your credibility speaks for itself and selling starts to feel a whole lot easier.

LINKS:

Website: https://tea-with-the-queen.captivate.fm/linkedin

For a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/

YouTube Channel

BD Sprint:

https://emmamcqueen.com.au/coaching-services/bd-sprint/

If your business feels busy but growth feels slow, the answer is usually in the audit you haven’t done yet. In this episode, I’m going to show you how to audit your business offers so you can spot what’s working in your business and see whether your next level might already exist in the offers, content and sales you’ve already created.

I’ll talk about why constant creation is exhausting, and why the real discipline is choosing which ideas deserve your time, energy and attention. I’ll also walk you through what to look for when you review past offerings, especially the ones that worked and then somehow disappeared from your calendar.

We’ll cover why clarity and simplicity make selling easier, and how simplifying your offers can strengthen your message and customer journey. If you’ve been trying to solve every growth issue with more marketing, this will help you zoom out and see what’s actually needed, including the business systems that make growth feel lighter.

We’ll finish with practical questions to guide your audit, including what to relaunch, what to automate, what to delegate, and what to ditch, so you can build momentum without creating more work than necessary.

Website: https://tea-with-the-queen.captivate.fm/linkedin

For a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/

YouTube Channel

BD Sprint:

https://emmamcqueen.com.au/coaching-services/bd-sprint/

If you’ve been avoiding your numbers, you’re not alone. I’ve coached hundreds of business owners and I’ve seen smart, capable women do everything except open their profit and loss statement, then wonder why decision-making feels stressful and reactive.

Xero accounting software can be a great choice for small business owners. When you can see what’s coming in, what’s going out, and which revenue streams are performing, you stop relying on how busy you feel and you start relying on data.

I walk you through my Financial Fridays practice, how I track revenue streams inside Xero, and how I compare months, quarters, and years to spot patterns early. We also cover cash vs accrual in Xero, because I know this is confusing for small business owners.

If you want more financial confidence, start with one report and one number this week. Open Xero, look with curiosity, and give yourself the clarity that makes better decisions possible.

00:00 Introduction

01:09 Why I love Xero and why visibility matters

02:22 Tracking revenue streams inside Xero

03:55 Comparing months, quarters, and years

04:55 Cash vs accrual in Xero explained

06:26 Stop only checking numbers at tax time

07:06 Financial confidence is your job

LINKS:

Emma McQueen:

Website

Linkedin: https://tea-with-the-queen.captivate.fm/linkedin

For a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/

YouTube Channel

Day With The Queen Event - October 22nd: https://emmamcqueen.com.au/events/day-with-the-queen/

BD Sprint:

https://emmamcqueen.com.au/coaching-services/bd-sprint/

Mentioned in this episode:

Day With The Queen

A big revenue month can still mean a broke business. This episode is about the cash flow management shift that stops you seeing a healthy bank balance and assuming you’ve got spending money, because that money already has jobs waiting for it.

You’ll hear why revenue is only the starting point, and why your business account needs to be treated like its own entity with real responsibilities attached. We’ll also unpack the stress that comes from leaving everything in one account, then trying to work out what’s available, what’s committed, and what belongs to the ATO.

I walk you through my simple three-bucket method, including how I separate daily expenses, tax, and profit, and why this system makes business cash flow feel clearer almost immediately. You’ll also hear the mindset shift behind creating profit intentionally, even when you’re starting small.

We finish with a practical weekly money check-in that keeps you calm and in control, plus a few questions to ask yourself the next time money lands in your account. If you’ve been winging it and hoping there’s enough left when BAS rolls around, this will help you get a plan in place without making it complicated.

Emma McQueen:

Website: https://tea-with-the-queen.captivate.fm/linkedin

For a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/

YouTube Channel

BD Sprint:

https://emmamcqueen.com.au/coaching-services/bd-sprint/

Mentioned in this episode:

Day With The Queen

Somewhere along the way, a lot of women end up running their business like a corporate job they never even wanted. You sit at the desk because you think you should, you wait for “lunchtime” to eat, and you feel weird about going for a walk at 2pm, even when the work is done.

Mixing business and personal is the focus in this episode. It’s clear to me that the old rules around “professionalism” often don’t fit the way we run businesses today.

I’m sharing the corporate rule book I grew up with, and how I accidentally brought it into my own business without questioning it. Then I’ll walk you through what changed when I started rewriting the rules, building a schedule that suits my energy, and letting business relationships be real. Boundaries matter, but boundaries do not have to mean walls, and you can take your business seriously without taking yourself too seriously.

Should you be friends with clients, are you “allowed” to work differently and what does it mean to run a business on your own terms with your own boundaries.

At the end, I’ll give you a set of questions to help you spot the rules you’re following on autopilot, and choose what stays.

Chapter markers

00:00 Introduction

00:19 Corporate Rulebook Legacy

01:25 Recreating Corporate Freedom

02:48 Rewrite Your Workday

03:53 Blurring Client Boundaries

05:32 Finding Your Business Village

06:24 Question Your Old Rules

07:17 Homework And Boundaries

LINKS:

Emma McQueen:

Website

Linkedin

For a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/

YouTube Channel

BD Sprint:

https://emmamcqueen.com.au/coaching-services/bd-sprint/

Mentioned in this episode:

Day With The Queen

If you've ever looked at a coaching fee and immediately divided it by the number of sessions, you're not alone. It's the most common pricing question I hear, and it's also the one that misses the point.

Today I’m taking a look at what you're really paying for when you hire a business coach (or any expert). Because the hour you can see is rarely the product. The product is the thinking, the context, the preparation, the follow-up, and the experience that sits behind it.

I share a real example of a client who needed help fast, and how I spent hours inside their numbers before our first official session even happened. That's the work. It's why I cap one-on-one clients, and it's why how many sessions do I get? is such a boring question.

If you sell your expertise, this episode will help you stop pricing the visible hour and start valuing the invisible work, access, and judgment your clients are actually buying.

00:00 Introduction

01:15 The hour isn't the product

05:09 You're paying to have your business on my brain

06:16 Visible work vs invisible work

07:13 Sometimes 10 minutes took 20 years

08:17 Stop discounting what's easy for you

09:28 They're not buying the deliverable, they're buying your judgment

10:11 Access is part of the product

12:22 I'm not selling hours

LINKS:

Emma McQueen:

Website:

Linkedin: https://tea-with-the-queen.captivate.fm/linkedin

For a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/

YouTube Channel

Day With The Queen Event - Melbourne - Oct 22nd 2026:https://emmamcqueen.com.au/events/day-with-the-queen/

BD Sprint:

https://emmamcqueen.com.au/coaching-services/bd-sprint/

Mentioned in this episode:

Day With The Queen

What do blindfolded bowling, ding dong ditch, and someone suggesting “murder in the dark” have to do with business? Absolutely nothing, and also everything.

What I noticed after our Thriving Women retreat earlier this month made it clear: the moments of laughter didn’t distract us from the work. They prepared us for it. The energy shifted, creativity lifted, and women who carry huge responsibility looked lighter.

Somewhere along the line, especially as women, we lose permission to play. Everything has to be productive, measured, and “worth it”. We tell ourselves we’ll have fun after the launch, after tax time, after the busy season, after the next goal.

But joy isn’t the reward at the end. It’s fuel. So this week, ask yourself: what could you do today that would make you smile, even for three minutes?

00:00 Fun and games at a business retreat (and why it matters)

01:07 The 3-minute exercise that changed the room

02:00 Blindfolded bowling

02:54 Ding dong ditch and “murder in the dark”

04:56 When did we lose permission to be silly

05:45 Why joy gets delayed

06:50 Joy isn’t the reward, it’s the fuel

07:08 Joy as a burnout boundary

08:14 What makes Thriving Women different: community

09:03 Joy is essential, not accidental

09:42 Take business seriously without taking yourself too seriously

09:43 Three questions to ask yourself this week

10:24 Stop waiting for life to be less busy

10:44 What silly thing did you stop doing?

LINKS:

Emma McQueen:

Website: https://tea-with-the-queen.captivate.fm/linkedin

For a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/

Day With The Queen - Melbourne Event - Oct 22nd, 2026

https://emmamcqueen.com.au/events/day-with-the-queen/

YouTube Channel

BD Sprint:

https://emmamcqueen.com.au/coaching-services/bd-sprint/

Mentioned in this episode:

Day With The Queen

Kajabi looks simple. GoHighLevel looks powerful. But the real question is which one will actually help you grow your business at the stage you are in.

Today I’m walking you through the five questions you need to ask before choosing any platform, so you stop buying software because it is shiny and start choosing it because it solves a real problem. I mention replacing multiple tools, avoiding a growing tech stack, factoring in the real cost of outsourcing, and why customer support matters more than most people realise.

Then we get practical about Kajabi vs. GoHighLevel, including pricing, CRM pipelines, email marketing, funnels, automations, booking and calendars, and why GoHighLevel is often white-labelled under other names. I also share what we loved about Kajabi, what frustrated us, and why we ultimately moved to our GoHighLevel version, Automate Digital.

If you are trying to decide between Kajabi vs GoHighLevel, know that software will come and go, but your ability to make clear, intentional decisions is what actually grows your business.

00:00 Kajabi vs GoHighLevel

00:06 Five Buying Questions

01:07 Scalability And Support

01:46 Feature And Price Breakdown

03:00 Why Stage Matters

03:21 My Tech Stack Story

04:02 What Is GoHighLevel

05:15 Why We Chose Kajabi

05:55 Kajabi Pros And Pain

07:50 Switching To GoHighLevel

09:31 Expert Take From Kajabi Kate

13:24 Choosing The Right Fit

14:34 Final Decision Lesson

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LINKS

• For a copy of Emma's book'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/
• Day With The Queen Event - Melbourne - 22nd October, 2026 https://emmamcqueen.com.au/events/day-with-the-queen/
• August Go-Getter Event in Brisbane: https://emmamcqueen.com.au/events/go-getter-brisbane/
• BD Sprint: https://emmamcqueen.com.au/coaching-services/bd-sprint/

Mentioned in this episode:

Day With The Queen