Tea with the Queen

AI can give you the answer. Your experience tells you what to do with it.

I use AI a lot (I’ve even named mine Chatty), but after more than 20 years in leadership, HR, business and coaching, I’m asking whether we’re forgetting the value of everything we’ve already done. I’m talking about lived experience, judgment, nuance and human connection, and why I think they become more valuable the more AI becomes part of our lives.

You’ll hear why information is not the same as wisdom, how two women with the same problem can need completely different advice, and why your experience is worth far more than your qualifications. I also ask the confronting question: if your client can get a decent answer from ChatGPT in 30 seconds, what makes you worth paying for?

I finish with three questions to sit with, and a challenge for the next time someone asks what you do. Because AI might make the work faster, but it’s your judgment, your relationships and your humanity that people are really paying for.

00:00 Introduction

00:21 How I Use AI as a Business Coach

03:48 Same Problem, Different Advice

05:00 Your Experience Is More Than Your Qualifications

08:01 Humanise The Front, Systematise The Back

08:46 What Makes You Worth Paying For?

10:18 What Clients Say Vs What They Really Need

12:15 Charge For Value, Not Information

14:12 Don’t Let Experience Make You Complacent

15:39 Combining Human Experience With AI

15:50 Three Questions To Sit With

LINKS:

Emma’s New Book “Selling Without the Ick”:

https://emmamcqueen.com.au/want-more/selling-without-the-ick/

Website: https://tea-with-the-queen.captivate.fm/website

LinkedIn: https://tea-with-the-queen.captivate.fm/linkedin

For a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/

YouTube Channel: https://www.youtube.com/@emmamcqueen3545

BD Sprint: https://emmamcqueen.com.au/coaching-services/bd-sprint/

Mentioned in this episode:

Selling Without The Ick - Book

If your offer needs a flowchart, a PDF and a voice note to make sense, your message isn’t helping you sell.

I’m sharing the seven signs your offer has become too complicated and how to simplify it fast. I start with the three-sentence exercise we do at Go Getter Day, where far too many women can’t say what they do, who it’s for and what it costs without launching into 17 sentences and custom options for everyone.

You’ll hear why most people don’t have a sales problem; they have a clarity problem, and why confused people don’t buy. We cover leading with inclusions instead of outcomes, selling three things at once, making clients design their own journey, adding new offers instead of selling the ones you have, and delivering something that leaves you exhausted.

I also have five questions to simplify your offer, plus the challenge I want you to do straight after listening: say your offer out loud in three sentences, then stop talking.

00:00 Introduction

00:22 The Three-Sentence Offer Test

02:06 You Have A Clarity Problem, Not A Sales Problem

03:09 Sign One: You Need 10 Minutes To Explain It

05:00 Sign Two: You Lead With Inclusions

06:31 Sign Three: You’re Selling Three Things At Once

07:52 Sign Four: Your Client Designs Their Own Journey

08:40 Sign Five: You Keep Adding New Offers

10:00 Sign Six: People Ask Which Offer To Choose

11:00 Sign Seven: You’re Exhausted Delivering It

12:01 Five Questions To Simplify Your Offer

12:47 Humanise The Front, Systematise The Back

14:00 Make The Next Step Obvious

15:06 Your Challenge: Say Your Offer Out Loud

16:11 The Referral Test

LINKS:

Emma’s New Book “Selling Without the Ick”:

https://emmamcqueen.com.au/want-more/selling-without-the-ick/

Website: https://tea-with-the-queen.captivate.fm/website

LinkedIn: https://tea-with-the-queen.captivate.fm/linkedin

For a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/

YouTube Channel: https://www.youtube.com/@emmamcqueen3545

BD Sprint: https://emmamcqueen.com.au/coaching-services/bd-sprint/

Mentioned in this episode:

Thriving Women

Thriving Women

If you had to leave tonight, would you be able to? Not emotionally, but logistically, financially, safely?

This is a sensitive episode. We’re talking about domestic violence, coercive control, economic abuse, and why “just leave” is almost never a simple answer.

I’m sharing why this matters to me personally, what’s happening here in Australia and what can actually help if you’re trying to build more options for yourself or support another woman. We’ll talk about the uncomfortable truth that money isn’t the whole answer, but it is part of it, and why I encourage women to build financial independence. I’ll also introduce you to a buffer I call the “running away from home” bucket.

I’ll share what we’re doing through our ongoing partnership with Safe Steps, plus practical ways you can help, whether that’s building your own security, donating, sharing support services, or simply listening with compassion when a woman tells you she doesn’t feel safe.

No woman standing alone.

LINKS:

Website: https://tea-with-the-queen.captivate.fm/linkedin

For a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/

YouTube Channel

BD Sprint:

https://emmamcqueen.com.au/coaching-services/bd-sprint/

Mentioned in this episode:

Thriving Women

Thriving Women

If you’re scared of sounding salesy, you might be leaving money on the table.

In this episode, I’m talking about follow-up, and why it isn’t pushy or chasing. Follow-up is simply closing the loop with someone who already showed interest and then got busy.

I’m sharing what surprised me while organising Day With The Queen. I’ve had a stack of conversations with suppliers, asked for information, received proposals, and then heard nothing. And I wasn’t uninterested. I was busy, with a million moving parts and about 84 tabs open.

You’ll hear why silence doesn’t automatically mean “no,” how to stop making up stories when someone doesn’t reply, and the one-sentence system I add to every proposal so follow-up feels easy and expected.

I’m also giving you simple follow-up scripts you can steal and tweak so you still sound like you, plus the challenge I want you to do straight after listening.

Website: https://tea-with-the-queen.captivate.fm/website

LinkedIn: https://tea-with-the-queen.captivate.fm/linkedin

For a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/

YouTube Channel: https://www.youtube.com/@emmamcqueen3545

BD Sprint: https://emmamcqueen.com.au/coaching-services/bd-sprint/

I make people cry. And it’s not because I’m mean, I swear. It happens because I’m direct and ask the questions people have been dodging. The moment you finally say the real thing out loud, the body often responds before the brain has caught up.

This episode is about what’s actually going on in that moment, and why tears in business are often a sign you’ve reached something true. We talk about the difference between having a cry and building a house there, and why the tears aren’t the problem.

What matters is what happens next.

If you're in a season where you feel exhausted, frightened, disappointed, or like you've outgrown something, this episode will help you ask better questions and decide what you're going to do next.

LINKS:

Website: https://tea-with-the-queen.captivate.fm/linkedin

For a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/

YouTube Channel

BD Sprint:

https://emmamcqueen.com.au/coaching-services/bd-sprint/

A sponsor said something to me recently that made me stop and think about reputation in a whole new way.

In this episode, I’m unpacking what the “halo effect” looks like in real life, and why people are watching how you do business long before they ever buy from you.

You’ll learn what your audience is actually noticing (your follow up, your communication, your delivery, and how it feels to be in your world), plus how to build trust without trying to sound impressive or salesy.

I’ll also share how to make your process more visible in a way that feels natural, so your credibility speaks for itself and selling starts to feel a whole lot easier.

LINKS:

Website: https://tea-with-the-queen.captivate.fm/linkedin

For a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/

YouTube Channel

BD Sprint:

https://emmamcqueen.com.au/coaching-services/bd-sprint/

If your business feels busy but growth feels slow, the answer is usually in the audit you haven’t done yet. In this episode, I’m going to show you how to audit your business offers so you can spot what’s working in your business and see whether your next level might already exist in the offers, content and sales you’ve already created.

I’ll talk about why constant creation is exhausting, and why the real discipline is choosing which ideas deserve your time, energy and attention. I’ll also walk you through what to look for when you review past offerings, especially the ones that worked and then somehow disappeared from your calendar.

We’ll cover why clarity and simplicity make selling easier, and how simplifying your offers can strengthen your message and customer journey. If you’ve been trying to solve every growth issue with more marketing, this will help you zoom out and see what’s actually needed, including the business systems that make growth feel lighter.

We’ll finish with practical questions to guide your audit, including what to relaunch, what to automate, what to delegate, and what to ditch, so you can build momentum without creating more work than necessary.

Website: https://tea-with-the-queen.captivate.fm/linkedin

For a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/

YouTube Channel

BD Sprint:

https://emmamcqueen.com.au/coaching-services/bd-sprint/

If you’ve been avoiding your numbers, you’re not alone. I’ve coached hundreds of business owners and I’ve seen smart, capable women do everything except open their profit and loss statement, then wonder why decision-making feels stressful and reactive.

Xero accounting software can be a great choice for small business owners. When you can see what’s coming in, what’s going out, and which revenue streams are performing, you stop relying on how busy you feel and you start relying on data.

I walk you through my Financial Fridays practice, how I track revenue streams inside Xero, and how I compare months, quarters, and years to spot patterns early. We also cover cash vs accrual in Xero, because I know this is confusing for small business owners.

If you want more financial confidence, start with one report and one number this week. Open Xero, look with curiosity, and give yourself the clarity that makes better decisions possible.

00:00 Introduction

01:09 Why I love Xero and why visibility matters

02:22 Tracking revenue streams inside Xero

03:55 Comparing months, quarters, and years

04:55 Cash vs accrual in Xero explained

06:26 Stop only checking numbers at tax time

07:06 Financial confidence is your job

LINKS:

Emma McQueen:

Website

Linkedin: https://tea-with-the-queen.captivate.fm/linkedin

For a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/

YouTube Channel

Day With The Queen Event - October 22nd: https://emmamcqueen.com.au/events/day-with-the-queen/

BD Sprint:

https://emmamcqueen.com.au/coaching-services/bd-sprint/

Mentioned in this episode:

Day With The Queen

A big revenue month can still mean a broke business. This episode is about the cash flow management shift that stops you seeing a healthy bank balance and assuming you’ve got spending money, because that money already has jobs waiting for it.

You’ll hear why revenue is only the starting point, and why your business account needs to be treated like its own entity with real responsibilities attached. We’ll also unpack the stress that comes from leaving everything in one account, then trying to work out what’s available, what’s committed, and what belongs to the ATO.

I walk you through my simple three-bucket method, including how I separate daily expenses, tax, and profit, and why this system makes business cash flow feel clearer almost immediately. You’ll also hear the mindset shift behind creating profit intentionally, even when you’re starting small.

We finish with a practical weekly money check-in that keeps you calm and in control, plus a few questions to ask yourself the next time money lands in your account. If you’ve been winging it and hoping there’s enough left when BAS rolls around, this will help you get a plan in place without making it complicated.

Emma McQueen:

Website: https://tea-with-the-queen.captivate.fm/linkedin

For a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/

YouTube Channel

BD Sprint:

https://emmamcqueen.com.au/coaching-services/bd-sprint/

Mentioned in this episode:

Day With The Queen

Somewhere along the way, a lot of women end up running their business like a corporate job they never even wanted. You sit at the desk because you think you should, you wait for “lunchtime” to eat, and you feel weird about going for a walk at 2pm, even when the work is done.

Mixing business and personal is the focus in this episode. It’s clear to me that the old rules around “professionalism” often don’t fit the way we run businesses today.

I’m sharing the corporate rule book I grew up with, and how I accidentally brought it into my own business without questioning it. Then I’ll walk you through what changed when I started rewriting the rules, building a schedule that suits my energy, and letting business relationships be real. Boundaries matter, but boundaries do not have to mean walls, and you can take your business seriously without taking yourself too seriously.

Should you be friends with clients, are you “allowed” to work differently and what does it mean to run a business on your own terms with your own boundaries.

At the end, I’ll give you a set of questions to help you spot the rules you’re following on autopilot, and choose what stays.

Chapter markers

00:00 Introduction

00:19 Corporate Rulebook Legacy

01:25 Recreating Corporate Freedom

02:48 Rewrite Your Workday

03:53 Blurring Client Boundaries

05:32 Finding Your Business Village

06:24 Question Your Old Rules

07:17 Homework And Boundaries

LINKS:

Emma McQueen:

Website

Linkedin

For a copy of Emma's book, 'Go-getter: Raise your mojo, shift your mindset and thrive' – https://emmamcqueen.com.au/want-more/emmas-book/

YouTube Channel

BD Sprint:

https://emmamcqueen.com.au/coaching-services/bd-sprint/

Mentioned in this episode:

Day With The Queen