Domenic Cassisi set up his brokerage, Funding Options, while he was still captain of the Port Adelaide Football Club, and has since become an award-winning mortgage broker in his own right.

Host Annie Kane is joined by Dom in this episode of Elite Broker to reveal how he's kicking goals in his transition from AFL into broking, the sense of culture and community he fosters within his firm, and the time-saving tools he has integrated into his business.

Dom also shares:

- How his firm markets its brand using social media and radio advertising - Why he chose to begin offshoring - How he chose his aggregator

And plenty more!

As the recipient of Best Customer Service (Individual) award at the Better Business Awards in Victoria this year, Belinda Gibson places the utmost importance on providing exceptional client experiences.

In this episode of Elite Broker, Belinda talks to host Annie Kane about her female-only brokerage Thomas Magdalene Finance Group, why she expanded from commercial into residential broking, and how she manages her time effectively.

Belinda also discusses:

- Workload division within her business - Social media as a means for networking with other female lenders - TM Finance Group's adaptation to digital technology

And plenty more!

Belinda Caesar bought her first property at just 19, fell in love with real estate, and now delivers independent, award-winning broking services to clients all across Australia. In this episode of Elite Broker, the Buyers Choice broker joins host Annie Kane to discuss how she gained such a diverse clientele, why she is sometimes referred to as a "mortgage therapist", and how she manages a rapidly growing business that is tripling in volume each year. Belinda also shares: - Qualities to look for in an aggregator - Her thoughts on the best interests duty legislation - Her plans to streamline

And plenty more!

Named "Rising Star" at the Better Business Awards in Brisbane earlier this year, Bradbury Finance's Kim Mahnken prides herself on her proactive approach to solidifying relationships with clients and industry allies.

The Hervey Bay-based lending specialist joins host Annie Kane on this episode of Elite Broker to reveal why she entered the industry, how the mortgage broking landscape has changed, and what sets her apart as an award-winning broker.

Kim also explains:

• Systems for workload efficiency
• Tips for excellent customer service
• Advice for new brokers

And plenty more!

Senior mortgage broker Lisa Maxwell was initially attracted to working at Aussie because of its compelling television marketing and brand recognition. Thirteen years later, she's now a franchisee of Aussie Annandale in Sydney's inner west and takes advantage of outdoor advertising methods for lead generation.

In this episode of Elite Broker, Lisa talks to host Annie Kane about her broking journey, why she's getting involved in the MFAA's Opportunities for Women report and how she efficiently manages both her time and her promotional investments.

Lisa also discusses:

• What can be done to encourage diversity in the industry
• Her top tips for brokers
• Why she's recruiting for a new broker

And plenty more!

Like many brokers, Sarah Farrugia has had several careers before finding her calling as a mortgage broker, having been a receptionist and a BDM before establishing her own firm, SAF Finance.

In this episode of Elite Broker, Sarah talks to host Annie Kane about how she balances managing a business, writing loans and mothering four young children, all while providing award-winning customer service to her clients.

Sarah also explains:

• Desirable qualities in an aggregator
• Tools and processes for efficiency
• Tips for delivering exceptional client services

Award-winning equipment finance broker Renee Tocco began her broking career in 2016, harnessing her skills from her corporate business account management career to lead an award-winning commercial brokerage, Loanezi.

In just three years, the Queensland-based broker has gone on to become a leading figure in the commercial broking space - and was appointed a director of the Commercial & Asset Finance Brokers Association of Australia last year, too.

In this episode of Elite Broker, host Annie Kane is joined by Renee to discuss her journey in creating a successful commercial broking business, why she's investing in her company now for maximum long-term gain, and why she wants to see more women join the space.

You will also find out:

- Why she chose to go down the independent route - Why women need to support each other in the finance and commercial broking sector - The importance of finding a niche prior to diversification

And plenty more!

In this special episode, recorded live at The Adviser's EU Study Tour in Dublin, Ireland, host Annie Kane is joined by two European brokers to learn how they are operating in their respective markets and the challenges they are facing.

Recorded on the final day of the three-day conference in Dublin, Irish broker and financial planner David Devine from Platinum Financial Group in Bray and Northern Irish broker, Ewan Richmond, from Mortgage Advice Bureau in Enniskillen, join host Annie Kane to discuss what broking is like in Ireland and Northern Ireland, and highlight the differences between the two markets.

You will also find out:

- What their typical mortgage client looks like

- What they think of open banking and the need for a more digital mortgage process

- Why they are offering insurance protection to their clients

And plenty more!

Loan Market broker Daniel Pym is moving from strength to strength, with the 15-year veteran recently unveiling new plans to build on the success of his Double Bay brokerage.

The Sydney-based broker joins host Annie Kane to discuss how he delivers award-winning customer service to his clients in the Eastern Suburbs, and how he plans to diversify his client base by expanding into Sydney's inner-city.

In this episode of Elite Broker, we catch up with Daniel to find out how he managed a growing business in a complex marketplace.

Daniel also reveals:

- The challenges he overcame at the start of his career - How he generates leads - His tips for new entrants

Despite having only been broking for three years, Newcastle-based broker Amy Small has been making waves in the broking industry, settling more than 15 loans a month and delighting her customers.

The all-singing, all-dancing broker and keen scrapbooker joins host Annie Kane to discuss how she's been running the Newcastle arm of Professional Lending Solutions, her experiences of outsourcing and why she's taken the time to learn the ins and outs of Facebook marketing.

In this episode of Elite Broker, we catch up with newcomer Amy Small to find out how hard work and enthusiasm goes a long way to success and how she manages a growing loan book.

Amy also reveals:

- The system she uses to write loans

- How she builds her personal brand

- The outsourcing model she uses