The Chris LoCurto Show

The Chris LoCurto Show

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The Chris LoCurto Show episodes

  • 638 | Turning a Complainer into a Contributor: Leading Through Attitude Shifts
    Got a team member who always finds what’s wrong but never what’s right?

    In this episode of The Chris LoCurto Show, we walk through five key ways to lead someone out of constant complaining—and into real contribution.

    Separate the Person from the Behavior (00:02:52)
    We show how to approach chronic negativity with curiosity and care, not condemnation.

    Name the Impact, Not Just the Complaint (00:05:49)
    Learn how to help them see how their words are affecting morale and team dynamics.

    Shift Their Identity From Problem-Spotter to Problem-Solver (00:08:24)
    Redirect that critical energy toward meaningful, solution-focused action.

    Build a Culture That Rewards Contribution, Not Criticism (00:11:14)
    We explore how to recognize and reinforce the right behaviors—so others follow.

    Coach Progress, Not Perfection (00:17:20)
    Real change takes time. Here’s how to keep coaching consistently and patiently.

    Action Items (00:22:37)
    Quick steps to help complainers take ownership and turn into culture-builders.

    Additional Resources (00:23:39)
    Check out our blog on Unhealthy Attitudes: How Your Leadership Mindset Impacts Your Team

    Conclusion (00:23:57)
    Complainers can change—with the right leadership. Let’s lead with clarity and care.
    25 min
  • 637 | When Leadership Styles Clash: Resolving Conflict Between Strong-Willed Leaders
    What Happens When Two High-Performing Leaders Clash?

    Two strong leaders can mean double the drive—or double the drama. In this episode of The Chris LoCurto Show, we break down how to resolve conflict between high performers without damaging your team’s culture.

    If you’ve ever led alongside a strong personality or witnessed leadership tension unfold, this one's for you.

    Know the Root—Is It Personality, Ego, or Structure? (00:02:38)
    We examine the source of leadership conflict—whether it’s personality styles, insecurity, or structural confusion—and how to get clarity before reacting.

    Clarify Authority and Decision Rights (00:12:20)
    Why turf wars happen and how to eliminate confusion by clearly defining who owns what decisions, responsibilities, and outcomes.

    Teach Leaders to Lean Into Each Other’s Strengths (00:17:30)
    Not all leadership styles look the same. We discuss how embracing differences can reduce tension and elevate the whole team.

    Facilitate Hard Conversations Early—Not After Resentment Builds (00:22:25)
    Avoid waiting until emotions boil over. Learn how to lead tough conversations before dysfunction takes root.

    Align Both Leaders to a Higher Mission (00:25:39)
    When egos rise, the mission suffers. Refocusing on shared goals helps leaders drop the power struggle and align with purpose.

    Action Steps (00:28:55)
    A recap of the key takeaways: know the root, define roles, teach understanding, and keep the mission front and center.

    Additional Resources (00:29:40)

    Blog post: How to Tackle Conflict Head-On by Embracing Healthy Confrontations
    Episode 594 | Face the Facts: Stop Avoiding Tough Conversations in Business – Part 1


    Conclusion (00:30:35)
    Handled well, conflict can make your team stronger. Don’t wait—start resolving leadership tension today.
    32 min
  • 636 | Stop Expecting What You Haven’t Taught
    If you’ve ever thought, “Why can’t my team just figure it out?”—this episode is for you.

    We’re unpacking why unmet expectations often point back to unclear leadership.

    You’ll learn how to communicate with clarity, model what matters, and use accountability to finally get the outcomes you want from your team—without micromanaging or burning out.

    Clarity is Kindness (00:02:00)
    Clear expectations reduce confusion and increase team confidence.

    Unspoken Expectations Are Unfair Standards (00:07:37)
    Expecting what you haven’t taught is a leadership trap that sets others up to fail.

    Teaching Isn’t a One-Time Event (00:13:26)
    Repetition and feedback are key to helping people learn and succeed.

    Modeling Creates Alignment (00:15:51)
    Your team mirrors your behavior—model what you want to see.

    Accountability Brings It All Together (00:18:59)
    Without follow-through, even great training falls apart.

    Action Items (00:23:40)
    Pick one frustrating area and revisit it with fresh clarity and feedback.

    Additional Resources (00:24:51)
    Check out Episode 618: The Silent Team Killer and the blog post The Silent Leader for deeper insights on communication and clarity.

    Virtual Team Trainings (00:25:25)
    Practical tools and insights for your team—on your schedule.

    Conclusion (00:25:51)
    Lead with clarity, hold people accountable, and watch your team succeed.
    27 min
  • 635 | Lead Like a Coach, Not a Firefighter
    If your team can’t move without you and your calendar feels like a crisis hotline, it’s time to shift from fixing everything to coaching intentionally. In this episode, we break down how to move from chaos to clarity by building a team that takes ownership.

    Timestamps:

    00:02:56 – Firefighting Feels Productive—But It’s Short-Term
    Why solving every problem yourself creates dependency, not growth.

    00:08:40 – Coaching Unlocks Ownership
    How asking questions empowers your team to solve problems on their own.

    00:15:48 – Great Coaches Lead with Questions, Not Control
    Coaching isn't about control—it's about helping people think for themselves.

    00:19:03 – Coaching Requires Patience—but Multiplies Progress
    Why short-term coaching leads to long-term time and freedom.

    00:23:23 – You Can’t Coach What You Don’t Model
    You can’t expect behaviors you don’t demonstrate yourself.

    00:26:04 – Action Steps
    Simple things you can do this week to start coaching instead of fixing.

    00:27:19 – Additional Resources
    Explore Episode 577 on proactive leadership.

    00:27:40 – Virtual Team Trainings
    Learn how to lead better without leaving your office at chrislocurto.com/training.
    30 min
  • 634 | The Cost of Doing It Alone
    Too many leaders are still trying to carry the weight alone—and it’s costing them more than they realize. In this episode, we’re uncovering the hidden dangers of lone-wolf leadership and showing how building the right support system can transform your business and your life.

    Ecclesiastes 4:9-10 (00:01:38)
    Scripture reminds us: two are better than one. Leading alone was never the plan.

    Lone-Wolf Leadership Feels Noble… But It’s Rooted in Fear or Pride (00:02:25)
    Isolation often looks strong on the outside but stems from fear and pride—and it limits your growth.

    Isolation Dulls Your Perspective (00:05:26)
    When you’re the only voice you hear, your clarity, confidence, and decision-making take a hit.

    Going Alone Slows Your Growth (00:08:32)
    Doing it all yourself keeps your team small, underdeveloped, and dependent on you.

    The Right Support System Challenges and Sharpens You (00:13:18)
    You don’t need cheerleaders. You need people who speak truth in love and help you grow.

    Vulnerability Builds Strength (00:17:40)
    Real leadership includes vulnerability—and when you model it, your team gets stronger too.

    Action Items (00:24:39)
    Pinpoint one area you’re carrying alone, identify the root, and invite someone healthy into that space.

    Additional Resources (00:26:25)
    Check out episode 564 on how isolation is quietly hurting CEOs and what to do about it.

    Virtual Team Training (00:26:50)
    Get your team growing without leaving your office—check out our Virtual Team Trainings.

    Conclusion (00:27:24)
    You were never meant to lead alone. Build support, share the load, and lead with strength and clarity.
    29 min
  • 633 | Lead Better. Live Better: What Happens When You Take Ownership
    Leadership isn’t about having all the answers—it’s about taking responsibility. In this episode, discover how ownership shifts your mindset, your culture, and your results. You’ll learn how to stop blaming, start responding with purpose, and create momentum that lasts.

    Ownership Is the Opposite of Blame (00:01:38)
    Blame keeps you stuck—ownership leads to problem-solving and growth.

    Ownership Means You Respond, Not React (00:06:40)
    Responding with intention brings clarity and better outcomes than emotional reactions.

    Ownership Doesn’t Equal Perfection (00:09:35)
    You don’t need perfect answers—just the next right step.

    Ownership Sets the Cultural Standard (00:16:27)
    How leaders model ownership shapes the team’s entire approach to mistakes and growth.

    Ownership Creates Margin and Momentum (00:20:56)
    Owning your time and habits unlocks the margin and energy you need to lead well.

    Action Items (00:25:29)
    Start today with three simple ways to practice ownership and lead your team better.

    Additional Resources (00:26:43)
    More tools to grow your leadership—starting with Episode 310.

    Virtual Team Training (00:26:56)
    Get powerful leadership tools delivered virtually to your team.

    Conclusion (00:27:26)
    Ownership leads to growth—lead with intention and change everything around you.
    29 min
  • 632 | It Starts With You: The Mindset Shift Every Leader Needs
    Before you can lead others well, you’ve got to lead yourself first. In this episode, we’re diving into five powerful mindset shifts that every leader needs to create a stronger, healthier business and team.

    If you're stuck in control mode, overwhelmed by doing it all yourself, or frustrated that your team just “doesn’t get it,” this episode is for you. These practical insights will help you uncover beliefs that are holding you back and give you tools to reframe, grow, and lead with more clarity and confidence.

    Here’s what we cover:

    Your Business Mirrors Your Beliefs (00:01:57)
    Your beliefs about control, trust, and delegation are shaping your team more than you realize.

    Language Reveals Mindset (00:05:41)
    What you say reflects what you believe—learn how to reframe negative language into growth-driven leadership.

    Reaction vs. Response (00:09:41)
    Emotional reactivity keeps leaders stuck. Discover how to respond with wisdom and maturity.

    Small Shifts Make Big Impacts (00:16:13)
    It doesn’t take an overhaul—just one mindset shift can create a ripple effect of growth.

    If You Want Change, Go First (00:22:38)
    Teams mirror their leaders. If you want change, model it first.

    Action Items (00:24:39)
    Practical next steps to help you recognize and replace limiting beliefs.

    Additional Resources (00:25:15)
    Don’t miss our recommended episode on leading yourself and info on our Virtual Team Training.

    Conclusion (00:26:29)
    You don’t need a title to lead—just a willingness to start with you.
    28 min
  • 631 | Your Team Isn’t Underperforming—You Might Just Be Miscommunicating, with Aaron West
    If your team is underperforming, miscommunication—not laziness—might be the real issue. In this episode, Chris LoCurto and top leadership coach Aaron West unpack how using DISC personality styles can help you set better expectations, improve clarity, and get your team back on track.

    Timestamps

    Intro: Exodus (00:01:02)
    We kick things off with a powerful example from Moses and Aaron on why communication support matters.

    It’s Not Always What You Think (00:03:18)
    Most underperformance stems from poor communication—not lack of effort.

    How DISC Helps Clarify the Real Problem (00:08:33)
    DISC helps leaders tailor their communication to how team members actually process information.

    Spotting the Signs of Miscommunication (00:20:24)
    Missed deadlines or disengagement often point to unclear expectations, not incompetence.

    Rebuilding Clarity and Trust with DISC (00:29:23)
    Leaders can fix communication gaps by knowing their style and preparing intentional conversations.

    Building a Culture of Communication Awareness (00:33:37)
    Teams using DISC see better relationships, fewer conflicts, and clearer accountability.

    Action Items (00:44:53)
    Five steps to improve communication and boost team performance starting today.

    Conclusion (00:48:05)
    Clear communication creates a culture where people thrive—and DISC helps make that possible.

    Free Resource:
    Grab the DISC Quick Guide HERE to start leading with clarity.

    51 min
  • 630 | How Key Leaders Can Lead Up, Down, and Sideways with DISC, with Lyneé South
    How to Lead in Every Direction Using DISC

    If you’ve ever struggled to get your point across to upper leadership, motivate your team, or work alongside your peers, this episode is for you.

    Chris is joined by Executive Coach and DISC expert Lyneé South to talk about how leaders can influence and communicate more effectively in every direction—up, down, and sideways—using DISC.

    Whether you're in a mid-level leadership role or leading a team, you'll walk away with tools to increase trust, adapt communication, and lead with confidence.

    Genesis 41 (00:01:01)
    A biblical example introduces the concept of leading in every direction.

    Why Leading in All Directions Is So Hard (00:02:41)
    Mid-level leaders often feel stuck between their team and upper leadership.

    Using DISC to Lead Up (00:09:39)
    DISC helps leaders tailor communication to gain trust and support from their leaders.

    Leading Your Team With DISC (00:16:11)
    Understanding DISC helps leaders guide and connect with team members more effectively.

    Influencing Peers and Cross-Functional Teams (00:20:10)
    Leaders can use DISC to build better collaboration across departments.

    What Happens if We Are Implementing DISC? (00:23:46)
    Using DISC in meetings and brainstorming leads to better alignment and reduced friction.

    Helping Your Leadership Team Use DISC Effectively (00:28:36)
    Leadership teams that use DISC intentionally see improved trust and fewer misunderstandings.

    Action Steps (00:37:22)
    Five practical ways to start using DISC to lead more effectively.

    Conclusion (00:39:14)
    Leading based on how people are wired leads to better communication, stronger relationships, and a healthier culture.

    Go check out our page to get our free DISC bundle!
    42 min
  • 629 | Why Personality Styles Should Shape Your Hiring Process, with Joel Fortner
    Ever hired someone who looked great on paper but just didn’t work out? In this episode, we dive into how DISC personality styles can help you hire the right fit—not just the right resume.

    Joel Fortner, our team’s president and hiring expert, is joining me to walk through how personality profiles help you go deeper than resumes and interviews, and avoid costly mis-hires.

    Learn how to match the right person to the right role, avoid cultural misfits, and improve your hiring process with practical, proven strategies.

    👇 Here’s what’s covered in this episode:

    Samuel 16 (00:01:00)
    A biblical example reveals why looking beyond appearances is essential in hiring.

    You’re Not Just Hiring a Resume (00:04:24)
    Why resumes and interviews don’t give the full picture—and what to use instead.

    DISC Reveals the “How” Behind the Work (00:08:21)
    How DISC uncovers how someone works, thinks, and communicates on the job.

    DISC and Roles (00:10:40)
    Which DISC styles thrive in specific roles like sales, admin, and accounting?

    Hiring for Culture Fit, Not Just Skills (00:19:49)
    Why cultural fit matters more than experience when it comes to team health.

    How Do I Use DISC in the Hiring Process? (00:24:05)
    Steps to apply DISC throughout your hiring process for smarter decisions.

    The Cost of Getting It Wrong (00:29:08)
    What a wrong hire really costs your business—financially and emotionally.

    Action Steps (00:38:44)
    5 practical ways to strengthen your hiring process with DISC today.

    Conclusion (00:41:44)
    A final reminder: hiring well is one of the most important things you’ll ever do as a leader.

    🎧 Ready to hire smarter? Press play and take notes. And grab our free DISC Quick Guide to get started.
    44 min

About The Chris LoCurto Show

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Break down the barriers to small business success with 'The Chris LoCurto Show'. Tailored for the tireless entrepreneur facing the daily grind of managing cash flow, leading a team, and carving out a…

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