In this Systems Saved Me® episode, Blessing Richardson talks about how businesses can use small helpful tools to make money and help their customers better. She tells us that these tiny tools can help businesses decide who might want to buy their services and keep their customers coming back. Blessing also gives advice on turning what you’re good at into a digital product, like an app, without needing to be a tech expert. She shares why it’s important to know what your clients need before starting to make something new, and how to test these ideas out in smart ways. Plus, there’s lots of interesting chat about how technology has changed and what that means for new inventions!

MORE ABOUT BLESSING RICHARDSON:

Blessing empowers consultants to turn their expertise into microtools and apps that work for them. With AI and automation, she enables leaders to launch digital products that help their clients, grow revenue, and create transformative customer experiences—driving mighty impact at every step.

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TIMESTAMPS:

0:15 - Introduction of Blessing Richardson by host Jordan Gill

4:00 - Discussion on how small tools can help businesses.

10:30 - Blessing talks about turning your expertise into digital products.

16:45 - Importance of market research before building a new tool.

22:00 - Explanation of full-scale apps versus micro tools.

29:00 - How acceptance of technology has evolved over time.

35:45 - Advice on identifying tasks to automate or systemize in business.