Let’s explore the fascinating intersection of AI and customer insights with Terry Brock, a Hall of Fame speaker and AI expert. We uncover how AI tools like Perplexity can transform the way we gather and interpret customer sentiments from social media platforms. Terry shares his expertise on leveraging these platforms to capture real-time feedback and opinions. Discover how AI not only analyzes feedback but also helps in proactively gauging customer emotions and preferences, enhancing the sales process with data-driven insights.

In another segment, we explore the role of large language models (LLMs) like ChatGPT and Perplexity in business strategy and customer interaction. Terry and I discuss the value of using multiple AI platforms for a well-rounded perspective, much like corroborating sources in journalism. 

 

👤 About the Guest

Terry Brock is a Hall of Fame Speaker, Marketing Coach, and Author.