The Project Economy calls for a new look at the structure and dynamics of project teams. Ingrid Smith, head of PMI’s Thought Leadership in London, England, shares the power skills that will help teams succeed. She also discusses the importance of empathy while working on virtual teams and how ready-for-anything teams are agile, collaborative and put the customer first.

Peter Moutsatsos, PMP, chief project officer at Telstra in Melbourne, Australia, shares how the organization’s shift to agile at scale has improved team flexibility and changed the focus to measuring outcomes. He also says teams should be created to fit a particular project challenge.

Key themes 

[01:53] Using power skills to succeed in The Project Economy

[05:22] Ready-for-anything teams are agile, collaborative and put the customer first 

[07:12] Empathy’s importance in virtual teams

[09:42] Creating greater team flexibility through agile at scale at Telstra

[13:56] Shifting sponsors to drive teams

[19:30] Building the right teams for particular project challenges