Is your office manager, or whoever's answering the phone, killing all of your sales? Are they a total grouch? Are you spending money on marketing but not getting leads? Well, it could be that the person answering your phone is blowing the deal. Check out today’s episode where I'm going to share with you:

• What we call The Grouchy Greeter Test
• A simple way that you can ‘secret shopper’ your own company and find out just how grouchy... OR friendly, warm, and wonderful the person answering your phone is
• How this may be negatively affecting your sales and counteracting your marketing efforts

Visit http://www.ramblinjackson.com/the-grouchy-greeter-test for the full show notes.

More episodes, videos, show transcripts at http://www.ramblinjackson.com/podcast/