Kwame Christian is a master negotiator, and he is all about helping you become one too. He is the bestselling author of "No One Will Play With Me - Finding Confidence in Conflict", and host of the #1 negotiation podcast in the world, "Negotiate Anything". We cover much more than just business negotiation in this episode, focusing on family and personal dynamics that may be especially challenging in current times.
This episode of Spartan Up is brought to you by Wine 4 Runners, learn more at Wine4Runners.com/spartan
Key Takeaways
We are always negotiating
Generosity is on of the best negotiation techniques
Listening is so important
Unarticulated expectations lead to disappointment
Negotiation skills can be learned ad practiced
Shifting from Fear of Failure to Fear of Regret
Best Things in Life are on Other Side of Difficult Conversations
Time Stamps...
1:20 Interview starts
3:00 What drew Kwame to negotiation
4:00 What is Negotiation
5:07 Negotiation skills
6:31 Kwame's Podcasts - A FREE resource, including one specifically for women
7:30 How to recognize a negotiation situation
8:43 How to best approach a negotiation
9:18 Why generosity is one of the best negotiation techniques
10:34 Importance of listening
12:10 How to build reciprocity
14:30 Everything is a negotiation
15:20 Family negotiations during lockdown
16:06 UNARTICULATED EXPECTATIONS
16:45 #1 Reason for Breakdown of Relationships
17:58 Best way to initiate sensitive conversations
19:01 Different communications styles and needs
21:07 Giving somebody something they can't give themselves
21:55 What is empathy and why it matters
25:00 Ike's Question : mistaking my kindness for weakness
27:15 Framing the conversation
29:35 Two Parts of Negotiation : Value Creation and Value Dividing
31:10 Marion's Question : elaborating on how to approach value dividing part
32:08 Example of sticking to your position while still being curious
36:28 How to Practice Your Negotiation Skills
37:30 Asking for Feedback after difficult conversations
39:30 Being successful without being articulate
40:42 Shift from Fear of Failure to Fear of Regret
42:13 Viewing Conflict as Opportunity
44:00 Biggest myth about body language
45:55 Letting go of a bad opportunity to find the right opportunity
47:00 Best things in life are on other side of difficult conversations
50:20 Importance of perspective and space
53:18 Recognizing our patterns of conflict and pre-negotiating challenging situations
54:10 Jen Goodman book : "Freeing Yourself From Conflict"
55:24 Kwame's contact info and resources
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CREDITS:
Zoom Session producers – Marion Abrams & Johnny Waite
Hosts: Johnny Waite, Marion Abrams, Sefra Alexandra & Colonel Nye
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