Google reviews are a critical part of any law firm’s online reputation, but recently, firms across the country have seen their reviews disappear without explanation. In this special pop-up edition of The Law Firm Blueprint, Jay Ruane and Seth Price discuss what’s happening with Google’s review system and why law firms need to pay attention. Google has acknowledged a technical issue affecting review counts, but the reality may be more complex. Seth shares insights from working with hundreds of law firms, explaining why some reviews are vanishing and whether they are likely to return. The pattern suggests Google is filtering out reviews it deems unnatural.

Join the conversation by sharing your own experiences in the comments. Have your Google reviews disappeared? Do you see a pattern in what’s being removed? Let us know what you’re seeing.

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