Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership

The Lean Journey (and Mass Vaccination Sites) at Munson Healthcare: Kaleb Foss and Butch Bowlby

Listen Later

C.I. manager and pharmacy system director, Munson Healthcare

Show notes: https://www.leanblog.org/418

My guests for Episode #418 of the Lean Blog Interviews Podcast both work for Munson Healthcare in northern Michigan. They are Kaleb Foss, Continuous Improvement department manager, and Butch Bowlby, the system director of Pharmacy.

In this episode, we'll hear about their “Lean origin stories” and we'll hear about the approach to Lean and continuous improvement at Munson. We'll also take a fairly deep dive into the setup of their mass vaccination site (which they set up for employees with just six days' notice!).

Topics, questions, and links related to today's episode include:

  • Tell us a little about Munson Healthcare
  • What are your Lean origin stories? How did you get exposed to Lean and why is it important to you?
  • How would describe the approach to Lean or CI at Munson?
  • What does that idea of transformation and a management / operating system mean to you, Butch?
  • How would you describe some of the benefits or results that you've seen at Munson Healthcare?
    • Cultural indicators & language, root cause
  • Patient safety
  • Staff safety, psychological safety
  • Tell us about the challenge of setting up mass vaccination clinics
  • Looking at Zero Waste vs. Zero Harm goals
  • Why was standard work and evolving that SW so important?
  • Why and how has that focus shifted away from mass sites? What have you done to design a process for that?
  • Why and how has the focus shifted away from mass sites? What have you done to design a process for that?
  • What comes next for you and Munson??

    • The podcast is sponsored by Stiles Associates, now in their 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more.

    This podcast is part of the #LeanCommunicators network. 

    ...more
    View all episodesView all episodes
    Download on the App Store
    Lean Blog Interviews - Healthcare, Manufacturing, Business, and LeadershipBy Mark Graban
    • 4.6
    • 4.6
    • 4.6
    • 4.6
    • 4.6

    4.6

    46 ratings

    More shows like Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership

    View all
    The Knowledge Project by Shane Parrish

    The Knowledge Project

    2,673 Listeners

    Coaching for Leaders by Dave Stachowiak

    Coaching for Leaders

    1,450 Listeners

    Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership by Ron Pereira: Lean Thinker & Co-Founder of Gemba Academy

    Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership

    197 Listeners

    HBR IdeaCast by Harvard Business Review

    HBR IdeaCast

    1,828 Listeners

    Lean Blog Audio by Mark Graban

    Lean Blog Audio

    15 Listeners

    KaiNexus: Continuous Improvement, Leadership, and More by KaiNexus

    KaiNexus: Continuous Improvement, Leadership, and More

    27 Listeners

    Worklife with Adam Grant by TED

    Worklife with Adam Grant

    9,212 Listeners

    WLEI - Lean Enterprise Institute’s Podcast by Lean Enterprise Institute

    WLEI - Lean Enterprise Institute’s Podcast

    21 Listeners

    Speak Up: Develop Your Executive Presence & Leadership Communication Style by Laura Camacho

    Speak Up: Develop Your Executive Presence & Leadership Communication Style

    87 Listeners

    Lean Coffee Talk (formerly known as Lean Whiskey) by Mark Graban & Jamie Flinchbaugh

    Lean Coffee Talk (formerly known as Lean Whiskey)

    10 Listeners

    Think Fast Talk Smart: Communication Techniques by Matt Abrahams, Think Fast Talk Smart

    Think Fast Talk Smart: Communication Techniques

    808 Listeners

    A Bit of Optimism by Simon Sinek

    A Bit of Optimism

    2,187 Listeners

    My Favorite Mistake: Business Lessons from Failures and Success by Mark Graban

    My Favorite Mistake: Business Lessons from Failures and Success

    39 Listeners

    The Lean Solutions Podcast by Patrick Adams

    The Lean Solutions Podcast

    19 Listeners

    Coaching Real Leaders by Harvard Business Review / Muriel Wilkins

    Coaching Real Leaders

    666 Listeners

    HBR On Leadership by Harvard Business Review

    HBR On Leadership

    159 Listeners

    Chain of Learning: Empowering Continuous Improvement and Lean Change Leaders by Katie Anderson

    Chain of Learning: Empowering Continuous Improvement and Lean Change Leaders

    27 Listeners

    The Jefferson Fisher Podcast by Civility Media

    The Jefferson Fisher Podcast

    8,372 Listeners