C.I. manager and pharmacy system director, Munson Healthcare

Show notes: https://www.leanblog.org/418

My guests for Episode #418 of the Lean Blog Interviews Podcast both work for Munson Healthcare in northern Michigan. They are Kaleb Foss, Continuous Improvement department manager, and Butch Bowlby, the system director of Pharmacy.

In this episode, we'll hear about their “Lean origin stories” and we'll hear about the approach to Lean and continuous improvement at Munson. We'll also take a fairly deep dive into the setup of their mass vaccination site (which they set up for employees with just six days' notice!).

Topics, questions, and links related to today's episode include:

• Tell us a little about Munson Healthcare

• Cultural indicators & language, root cause

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