The Lens

Data is important to driving improvement work. It is not always easy to access the right information or to analyze it in a way that can be used to create real, sustainable change. In 2019, Dr. Dan Low, from Seattle Children’s Hospital, presented a learning session on how they were using data to improve outcomes. He joins us on the podcast to discuss how every patient can make the system smarter when it comes to data collection.

Stefan Agamanolis, Chief Innovation Officer, and Mike Antochow, Operational Excellence and Innovation Leader, from Akron Children’s Hospital talk about work in their Innovation Center. Akron Children’s Hospital is a member of the Catalysis Healthcare Value Network and recently shared a case study about work in a sharing session open to other members.

Trevor Hall, Vice President of Human Resources, Communications, Continuous Improvement and Appeals at Saskatchewan Workers’ Compensation Board, talks about the value of leader standard work, specifically the impact of leader standard work when starting a new role.

We are joined by a team of nurses and CI staff from Michigan Medicine to discuss how they have been using process observation, or process confirmation as they like to call it, as a tool for problem-solving within their management system.

Dr. Dorothy Hung, Ph.D., Director of the Center for Lean Engagement & Research at the University of California - Berkley (CLEAR) joins The Lens  to discuss recent research CLEAR completed through interviews with healthcare leaders on the benefits of using a Daily Management System during the pandemic. CLEAR is a partner of Catalysis in providing objective academic research in the application of Lean in Healthcare.

Michele Smith, Catalysis Faculty, shares practical concepts that can help you develop as a leader in a continuous improvement environment.

Aditi Patil, Catalysis faculty member, shares how to engage people through communication by using a storytelling approach. This approach is a powerful way to influence and connect people throughout an organizational transformation.

A team from Torrance Memorial Medical Center to talk about improvement work done around bed capacity.

Ryan Haley, Senior Director of Ambulatory Services at the Ohio State University Wexner Medical Center was instrumental in developing and establishing the mass vaccination facility in Columbus, Ohio. Specifically, they set up in the Schottenstein Center, a 20,000 seat arena in Columbus. An important part of operating effectively was visual management and cues for those staffing the workflow.

New care model development requires investment in planning for the future where care needs may look very different than they currently do to stay relevant. This week we will share an excerpt from Anita Iyenger, Chief Strategy Officer at Legacy Health, discussing her organizational and personal leadership experiences around leading and managing deep and lasting change including developing new care models.

If you are interested in new care model development, Catalysis can help. We develop customized transformation roadmaps that engage all levels of the organization and help you progress your transformation journey. Learn more at createvlaue.org/transformation-roadmap.