The Lens

Sarah Sydlowski, Associate Chief Improvement Officer, and Melissa Vandergriff, Continuous Improvement Director from the Cleveland Clinic join us to share about the value and use of Objectives and Key Results, or OKRs.

Alli Kulp, Todd Schneider, and Emily Swaney join us from OhioHealth, one of our Catalysis Healthcare Value Network member organizations. They took the opportunity to send a group to the 2022 Lean Healthcare Transformation Summit and share about the process they created to categorize and prioritize their team’s takeaways and learnings to ensure they got the most out of the event.

Walter Bilgram, the now retired former Vice President of Operational Excellence at BJC Healthcare in Missouri shares his thoughts and reflections on his career and over 30 years of work in quality and improvement.

Dr. Pierre-Luc Fournier, Professor of Operations Management at the University of Sherbrooke in Quebec, and a contributor to our partner CLEAR (the Center for Lean Engagement and Research) at the University of California – Berkley School of Public Health, shares about the results of a study done on the psychological barriers to problem-solving and agility in healthcare.

Pete Knox and Ted Toussaint from Prospect3 share about their work with health system leaders to accelerate their journey to population health by redesigning primary care and building internal capability for redesign and new care model development.

Matt Pollard, a former ER doctor and now Vice President of Continuous Improvement at Intermountain Healthcare in Salt Lake City discusses the importance of closing the loop and constant diligence in maintaining and examining your systems to keep them moving forward.

We hear from the team from UMass Memorial Health System about their operating room preference cards improvement project.

Dr. Lee Erickson, Senior VP & Chief Quality Officer with Tufts Medicine in Massachusetts shares about Integrated Daily Management Systems and Tiered huddles and how they are all interconnected to improve all outcomes. 

We are joined by Jeannine Grinnell, CEO of UW Medicine – Valley Medical Center, who presented a keynote at the 2022 Catalysis Lean Healthcare Summit, sharing about their journey and work to “build a better boat.”

Daily huddles are an important element in a lean management system. Shelcy Kamrud and Natalie Bergstrom, from Mount Sinai Morningside, share with us about how they implemented and adapted their daily huddle standard to their Patient Care Liaison team, virtually.