The Lens

Hear from Glenda Reichert, a Performance Improvement Analyst with UnityPoint Health at Trinity in Muscatine, Iowa, who has been part of the Catalysis community for many years. Glenda shares about how Trinity continues to review and apply shared learnings from Catalysis in their work.

Rachel DeMaster, Director, Care Improvement & Innovation and Kristy Consoli, Administrative Specialist, Care Improvement and Innovation Services from Montage Health located in Monterey, CA join us to talk about their experience and learnings from hosting a recent Gemba visit for fellow Catalysis Healthcare Value Network members.

Kellie Olmstead, Vice President and Chief Transformation Officer at Nemours Children's Health in Jacksonville, Florida joins us to describe the Clinical Pathways improvement work and progress made at Nemours.

John Toussaint, MD, Executive Chairman of the Catalysis Board of Directors, explains the importance of healthcare organizations engaging the Board of Directors in improvement work.

How do you spread and sustain improvement work as an organization? Being able to successfully respond to this challenge is vital to an organization’s success. In this episode we are joined by Kim Keller, Mary Ghaly Akella, and Shelcy Kamrud, from Mount Sinai Morningside, one of our Catalysis Healthcare Value Network members, to discuss their approach and experience implementing a Daily Management System.

This team will also be teaching a Pre-Summit workshop “Prioritize Your Process: Tactics to Improve, Spread and Sustain Daily Management” at our annual Lean Healthcare Transformation Summit in Chicago this June. To learn more about their workshop, visit createvalue.org/summit.

Effective problem solving is foundational in a culture of continuous improvement. Today we are joined by Catalysis faculty member, Jenn Christison, to hear about the role collaboration plays in supporting more innovative problem solving. Jenn will delve even further into this topic during her Pre-Summit workshop “Engaging Your Teams in Collaborative Process Design” in Chicago this June. Please go to createvalue.org/summit to learn more.

Elina Reponen, MD, Ph.D., Chief Anesthesiologist at the Helsinki University Hospital, shares with us about her experience in Finland using the self-assessment instrument for Lean implementation in a healthcare system that was developed by CLEAR (the Center for Lean Engagement and Research). 

Kevin Reynolds, Radiology Technologist and Senior Clinical Quality Manager, and Liz Trumble, Lean Six Sigma Black Belt with the Center for Innovation and Transformational Change, from UMass Memorial Health discuss their improvement work on patient discharge barriers. For additional information, see their recently published white paper "Discharge Barriers Escalation (Radiology): Easy Access to Information and EHR Messaging Platform Reduce Discharge Delays" on createvalue.org under Resources and White Papers.

Dr. Lisa Yerian, a Surgical Pathologist and Chief Improvement Officer at the Cleveland Clinic shares her thoughts about the impact of lean in healthcare.

Donna Litwinski, Executive Director of the Lean Resource Office with the Memorial Care Health System in Fountain Valley, California shares some of her reflections on improvement and what she sees ahead.