The Managing Partners Podcast: Law Firm Business Podcast

The Managing Partners Podcast: Law Firm Business Podcast

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The Managing Partners Podcast: Law Firm Business Podcast episodes

  • Human Intake Over AI for Law Firms

    In this episode, Kevin Daisey and Amber Wanner dig into why law firms are still losing cases at the first phone call. The big question is simple: should intake be handled by AI, a call center, or a real person who can build trust fast?

    Amber shares how her background in tech recruiting led to building a gig economy platform for live phone intake, designed to connect callers with trained humans instantly. They explore why empathy, local knowledge, and lived experience can matter more than speed alone.

    They also break down how the model can save firms money, improve retention, and fit both large and smaller practices.

    • Why callers trust a real person more than AI
    • How gig workers can handle intake on flexible schedules
    • Why law firms can save money with pay-per-call intake
    • How scripts, transcription, and case management updates work
    • Why after-hours intake is a strong starting point
    • How empathy can improve conversion and retention
    • For managing partners, this episode is a practical look at intake, client experience, and what really happens when a potential client calls your firm.

      Today's episode is sponsored by The Managing Partners Mastermind. Click here to schedule an interview to see if we’re a fit: https://arraydigital.com/the-managing-partners-mastermind/

      27 min
    • Hire Slow, Scale Smart: The Real Law Firm Staffing Playbook

      Hiring is one of the hardest parts of law firm growth, and this episode breaks down why. Kevin Daisey and Daniel Struna of Atticus get real about the tension between urgency and intentional hiring.

      Daniel shares why so many firms wait too long to hire, then end up making rushed decisions under pressure. He introduces the “humble, hungry, and people smart” framework and explains how culture, core values, and fit should lead every staffing decision.

      In this episode you'll learn:

      • Why “hell yes or no” is a useful hiring rule
      • How humble, hungry, and people smart predicts team success
      • Why hiring under duress leads to bad decisions
      • When to hire before you think you need to
      • How culture creates a bench of future candidates
      • This conversation is especially valuable for managing partners and firm owners trying to scale without breaking their team or their standards. If staffing has been messy, this episode gives you a clearer way to think about it.

        Today's episode is sponsored by The Managing Partners Mastermind. Click here to schedule an interview to see if we’re a fit: https://arraydigital.com/the-managing-partners-mastermind/

        52 min
      • Designing a Personal Injury Firm Around Your Life

        This episode explores how Bryce McPartland built a personal injury law firm on his own terms. He and Kevin Daisey dig into what it looks like to choose a practice, a place, and a lifestyle that actually fit the way you want to live.

        Bryce shares his path from small firm work to opening his own practice, then expanding across Washington and into Idaho. He also explains why remote leadership, intentional office placement, and a strong team have helped the firm keep growing.

        In this episode you'll learn:

        • Why Bryce knew it was time for a new boss
        • How farming shaped his patience for personal injury work
        • Why office location can affect search visibility and client convenience
        • How core values like creativity, curiosity, consistency, and courageousness guide hiring
        • Why people, not just systems, are the hardest part of firm growth
        • How curiosity and abundance help law firm owners keep improving
        • For managing partners and law firm owners, this conversation is a practical reminder that growth does not have to follow a traditional model. If you want a firm that performs well and supports the life you want, this episode offers a clear blueprint.

          44 min
        • Scaling a Niche Law Firm Without Losing the Human Touch

          This episode is all about how a niche law firm can grow fast without sacrificing client care. Kevin Daisey talks with Shannon Laymon-Pecoraro of East Coast Elder Law about the systems, staffing, and branding decisions that helped her build quickly.

          Shannon shares how her business background, niche focus, and commitment to staying personal with clients shaped her firm’s growth. She also explains why AI can help some workflows, but why her senior client base still needs real human contact.

          In This Episode You'll Learn:

          • Why hyper-niching can help a law firm scale faster
          • How Shannon built a seven-figure firm with a lean team
          • Why elder law requires personal service, not just automation
          • How she uses systems like Claude without overrelying on AI
          • Why “highest and best use” is central to delegation
          • How personal branding and community presence compound over time
          • This episode is especially useful for law firm owners and managing partners who want practical ways to grow, delegate, and market more effectively. Shannon’s story is a clear example of how strategy, consistency, and client experience can drive real momentum.

            Today's episode is sponsored by The Managing Partners Mastermind. Click here to schedule an interview to see if we’re a fit: https://arraydigital.com/the-managing-partners-mastermind/

            35 min
          • AI in Criminal Defense: Efficiency Without Losing the Human Touch

            Kevin Daisey sits down with criminal defense lawyer Jason Goldman to talk about the realities of running a boutique litigation practice in the age of AI. The big question: how do you get more efficient without sacrificing judgment, preparation, or the human side of lawyering?

            Jason shares how his background as a Brooklyn prosecutor shaped his aggressive, trial-focused approach and why he often handles cases across state lines. He also breaks down how he uses AI as a support tool, not a replacement, especially for transcripts, templates, and appellate prep.

            In this episode you'll learn:

            • Why AI should help lawyers get 50 to 70 percent of the way there
            • How Jason uses AI for long transcripts and appellate issue spotting
            • Why trial prep still requires old school case review
            • Why criminal defense intake still needs a real person
            • How referrals and one-on-one relationships built Jason’s firm
            • For managing partners and solo attorneys, this conversation is a practical reminder that the best firms combine speed, technology, and trust. If you want to scale without losing your edge, this episode is worth your time.

              Today's episode is sponsored by The Managing Partners Mastermind. Click here to schedule an interview to see if we’re a fit: https://arraydigital.com/the-managing-partners-mastermind/

              23 min
            • Scaling a Law Firm Means Evolving Faster Than the Market

              Merritt Farmer and Kevin Daisey get real about what it actually takes to grow a law firm in a hypercompetitive market. The big takeaway: growth is never finished, and the firms that scale are the ones that keep adapting.

              Merritt shares how he built the Farmer Law Firm in Charleston, South Carolina, why he started looking beyond traditional marketing, and what led him into the Pilma ecosystem, conferences, podcasts, and new tools like EvenUp. The conversation also covers why law firm owners need more than ads, including better operations, intake, client experience, and team structure.

              In this episode you'll learn:

              • Why law firm growth is a moving target
              • How to evaluate when your firm needs better systems, not just more leads
              • Why smaller firms benefit from joining peer groups and attending conferences
              • How AI tools can support efficiency without replacing legal judgment
              • Why SEO, intake, and operations all have to work together
              • How Merritt is thinking about the next attorney hire and future scale
              • This episode is valuable for managing partners and law firm owners who want practical ideas for growth, not theory. If you're trying to scale without losing control of the firm, this conversation offers a grounded look at what comes next.

                Today's episode is sponsored by The Managing Partners Mastermind. Click here to schedule an interview to see if we’re a fit: https://arraydigital.com/the-managing-partners-mastermind/

                34 min
              • How a Law Firm Podcast Won a Major Case

                This episode shows how a law firm can turn community presence, niche positioning, and podcasting into real business growth. Kevin Daisey talks with Alex Limontes about the marketing moves that helped his firm stand out in Indiana.

                Alex shares how he built a practice through Spanish-language service, grassroots outreach, and consistent visibility in the community. He also explains how a podcast, video content, and sponsorship activation created trust and even led to one of the firm’s biggest cases.

                In this episode you'll learn: 

                • Why speaking the client’s language builds trust faster than translation
                • How to use community events, festivals, and local sponsorships to stay visible
                • Why podcasting helps control your message and generate referrals
                • How one podcast clip and a geofenced campaign turned into a major case
                • Why consistency and cadence matter more than perfection
                • How to activate sponsorships instead of just buying them
                • For managing partners and law firm owners, this conversation is a practical blueprint for turning brand, content, and community relationships into measurable growth.

                  Today's episode is sponsored by The Managing Partners Mastermind. Click here to schedule an interview to see if we’re a fit: https://arraydigital.com/the-managing-partners-mastermind/

                  40 min
                • Adapting and Scaling in a Fast-Changing Legal Landscape

                  In this episode, Kevin Daisey discusses the realities of leading a modern law firm with Seth Bader of Bader Law. They explore how the legal industry’s rapid changes require firms to adapt quickly to survive and thrive. Seth shares lessons from his journey since 2008, highlighting the importance of building a strong brand, scaling efficiently, and maintaining service quality amid growth.

                  Seth Bader, a seasoned trial lawyer and founder of Bader Law based in Atlanta, Georgia, delves into how his firm managed growth from a small boutique to a sizable operation, emphasizing the challenges and opportunities this brings. They discuss the significance of using technology, outsourcing, and AI to optimize workflows without compromising the client experience.

                  In This Episode You'll Learn:

                  • How market forces and technology are reshaping legal practices
                  • The importance of maintaining a clear brand as you grow
                  • Strategies for managing a hybrid workforce including U.S. and international support
                  • Why flexibility and quick decision-making are crucial in today’s legal landscape
                  • The role of traditional branding and community engagement in modern marketing
                  • This episode offers invaluable insights for law firm owners aiming to grow sustainably, adapt to technological shifts, and build a resilient, client-centric organization.

                    31 min
                  • Building a Culture of Transparency and Leadership

                    In this episode, Kevin Daisey hosts Jon David Huffman of Poole Huffman, LLC to explore how intentional leadership and culture shifts can transform a legal practice. Jon David shares his journey from feeling stagnant to embracing a growth mindset, emphasizing the importance of transparency and consistent values in fostering a thriving firm culture.

                    Kevin and Jon David discuss practical strategies such as leadership training, regular communication, and valuing team contributions that help promote engagement and accountability. They explore the challenges faced in transforming skeptical lawyers into advocates of change and how valuing honesty boosts loyalty across the organization.

                    This episode offers actionable insights into creating a firm where growth and integrity go hand in hand. Law firm owners and managing partners will gain perspectives on how to lead with authenticity, build strong teams, and cultivate a positive, forward-looking culture.

                    In This Episode You’ll Learn:

                    • The importance of leadership training in law firms
                    • Strategies for instilling transparency and core values
                    • How to shift from success-driven to significance-driven leadership
                    • Practical tips for fostering a culture of accountability
                    • The role of consistent communication in culture development
                    • Today's episode is sponsored by The Managing Partners Mastermind. Click here to schedule an interview to see if we’re a fit: https://arraydigital.com/the-managing-partners-mastermind/

                      31 min
                    • From Defense to Personal Injury: Mason Rashtian’s Law Firm Journey

                      Law firm growth comes with unique challenges and stories, as Mason Rashtian shares. From navigating the courtroom to walking away from bizarre cases like rattlesnake attacks and trash can mishaps, Mason’s journey is both inspiring and enlightening.

                      In this episode, Mason discusses his transition from defense work to running his own personal injury practice near Los Angeles. He sheds light on the importance of maintaining ethics, leveraging podcasts for networking, and the value of niche specialization.

                      This episode is packed with real stories, candid insights, and practical advice for law firm owners who want to grow authentically and avoid common pitfalls. Whether you're considering expansion or refining your practice, Mason’s experiences offer invaluable lessons.

                      • The importance of ethics in legal marketing
                      • How podcasts can build referral networks
                      • Crazy cases that showcase firm flexibility
                      • Growing at a sustainable pace
                      • Navigating legal industry misconduct
                      • Today's episode is sponsored by The Managing Partners Mastermind. Click here to schedule an interview to see if we’re a fit: https://arraydigital.com/the-managing-partners-mastermind/

                        27 min

                      About The Managing Partners Podcast: Law Firm Business Podcast

                      From the publisher's feed

                      By tuning in to the leading business podcast for lawyers, you can discover how lawyer entrepreneurs are filling their case pipeline while growing their firms in the process.

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