How do you scale design beyond a single team, beyond a single department and even beyond a single country? Doug Powell is tasked at IBM to do just that!

We also talk about the impact designers have on the big social challenges in the world. Or rather the lack of impact and what we can do about that.

Finally we touch upon what I like to call "new design material". It's technologies like AI, VR and IoT. What do these new design materials mean for us?

Three topics that are truly the new frontiers of service design!

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EPISODE GUIDE

02:15 - The first encounter with Service Design.

05:23 - How can we scale the practice of design at a global level?

13:34 - How much impact can designers have on the biggest and most complex problems of the world?

21:30 - Why do we need to be designing differently for emerging technologies?

28:58 - Big question: What is the thing that is preventing you from doing your very best work as a designer?

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LINKS FROM THE EPISODE

* Doug on LinkedIn ➜ https://go.servicedesignshow.com/2lf3r

* IBM Design ➜ https://go.servicedesignshow.com/_0vt2

MORE EPISODES

Enjoyed the show? Take a look at some of the other episodes ➜ @servicedesignshow

YOUTUBE CHANNEL

Every episode of the Service Design Show is also available as via the official YouTube channel.

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FACEBOOK PAGE

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THE UNIVERSITY

Want to dig deeper into the topic we talk about on the show, check out the Service Design Show University.

https://go.servicedesignshow.com/university