Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership

The Power of Process: Interview With Matt Zayko and Eric Ethington

Listen Later

Show notes and links: https://www.leanblog.org/430

My guests for Episode #430 of the Lean Blog Interviews Podcast are Eric Ethington and Matt Zayko, the authors of the new book The Power of Process: The Story of of Innovative Lean Process Development. They are both faculty for the Lean Enterprise Institute, among other roles. Eric has a firm called Lean Shift Consulting and Matt has a new role as Lean Leader at GE Hitachi Nuclear Energy.

The book is available now through the publisher, or from Amazon in paperback, hardcover, and Kindle formats.

Today, we discuss their book, with topics and questions including:

  • I like to ask guests about their “Lean origin stories” — When did you first learn about Lean and what was the context?
  • Deming's book Out of the Crisis
  • The way it's always been? – how to get past this?
  • LEAN PROCESS DESIGN –> There's a lot emphasis on “process improvement” in organizations, often in the context of Lean. How do you define “process development” and why is this so important?
  • How do we avoid disconnects between process design intent and those running the process?
  • GO SLOW TO GO FAST? Iterative design and being more ready to launch and go fast in ramp?
  • Doing something new — A new mass vaccination clinic?
  • How do you strike the balance between “we've got to design it well” vs. “it's never perfect, but we can improve it”? 
    • If you have flexibility, you don't have to be as perfect
  • BACK TO SLOGANS — In your book, you talk about process design with “no slogans, no absolutes” — what do you mean by that? What are some slogans or absolutes that have gotten people in trouble?
  • “Small lot flow” vs. single piece flow (Yamada), as small as possible is what he taught
  • Who do you expect to be the typical readers of this book? What roles, levels, or industries?

    • The podcast is sponsored by Stiles Associates, now in their 30th year of business. They are the go-to Lean recruiting firm serving the manufacturing, private equity, and healthcare industries. Learn more.

    This podcast is part of the #LeanCommunicators network. 

     

    ...more
    View all episodesView all episodes
    Download on the App Store
    Lean Blog Interviews - Healthcare, Manufacturing, Business, and LeadershipBy Mark Graban
    • 4.6
    • 4.6
    • 4.6
    • 4.6
    • 4.6

    4.6

    46 ratings

    More shows like Lean Blog Interviews - Healthcare, Manufacturing, Business, and Leadership

    View all
    The Knowledge Project by Shane Parrish

    The Knowledge Project

    2,673 Listeners

    Coaching for Leaders by Dave Stachowiak

    Coaching for Leaders

    1,450 Listeners

    Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership by Ron Pereira: Lean Thinker & Co-Founder of Gemba Academy

    Gemba Academy Podcast: Lean Six Sigma | Toyota Kata | Productivity | Leadership

    197 Listeners

    HBR IdeaCast by Harvard Business Review

    HBR IdeaCast

    1,828 Listeners

    Lean Blog Audio by Mark Graban

    Lean Blog Audio

    15 Listeners

    KaiNexus: Continuous Improvement, Leadership, and More by KaiNexus

    KaiNexus: Continuous Improvement, Leadership, and More

    27 Listeners

    Worklife with Adam Grant by TED

    Worklife with Adam Grant

    9,212 Listeners

    WLEI - Lean Enterprise Institute’s Podcast by Lean Enterprise Institute

    WLEI - Lean Enterprise Institute’s Podcast

    21 Listeners

    Speak Up: Develop Your Executive Presence & Leadership Communication Style by Laura Camacho

    Speak Up: Develop Your Executive Presence & Leadership Communication Style

    87 Listeners

    Lean Coffee Talk (formerly known as Lean Whiskey) by Mark Graban & Jamie Flinchbaugh

    Lean Coffee Talk (formerly known as Lean Whiskey)

    10 Listeners

    Think Fast Talk Smart: Communication Techniques by Matt Abrahams, Think Fast Talk Smart

    Think Fast Talk Smart: Communication Techniques

    808 Listeners

    A Bit of Optimism by Simon Sinek

    A Bit of Optimism

    2,185 Listeners

    My Favorite Mistake: Business Lessons from Failures and Success by Mark Graban

    My Favorite Mistake: Business Lessons from Failures and Success

    39 Listeners

    The Lean Solutions Podcast by Patrick Adams

    The Lean Solutions Podcast

    19 Listeners

    Coaching Real Leaders by Harvard Business Review / Muriel Wilkins

    Coaching Real Leaders

    666 Listeners

    HBR On Leadership by Harvard Business Review

    HBR On Leadership

    159 Listeners

    Chain of Learning: Empowering Continuous Improvement and Lean Change Leaders by Katie Anderson

    Chain of Learning: Empowering Continuous Improvement and Lean Change Leaders

    27 Listeners

    The Jefferson Fisher Podcast by Civility Media

    The Jefferson Fisher Podcast

    8,372 Listeners