The Restaurant Technology Guys Podcast brought to you by Custom Business Solutions

00:00 Introduction to Scale Social AI
03:20 The Birth of Scale Social AI
05:50 Authenticity in Marketing
09:33 AI in Content Creation
12:28 Data-Driven Marketing Strategies
17:46 User Experience and Content Quality
19:50 Leveraging User-Generated Content
21:13 Targeting and Localized Marketing Strategies
25:28 Hyper-Personalization in Advertising
30:54 Quality Control Through User-Generated Content
33:28 The Future of Influencer Marketing

00:00:15 Introduction to the Episode
00:00:24 Guest Introduction: Hardy Singh
00:00:42 Linga's Unified Platform
00:02:32 Hardy's Role at Linga
00:05:28 Linga's Mission and Expansion
00:07:20 Linga's POS Platform
00:14:00 Retail Transformation
00:16:11 Technology and Innovation
00:27:18 Linga's Product Evolution
00:28:57 How to Learn More About Linga

00:00 Introduction to Restaurant Technology and Data Intelligence
02:57 The Challenges of Fragmented Restaurant Data
05:36 The Role of AI in Restaurant Management
08:31 Real-World Applications of Livelytics
11:17 Leading vs. Lagging Indicators in Restaurant Analytics
13:56 Integrating Multiple Data Sources for Insights
17:08 The Importance of Quick Implementation
19:56 Ad Hoc vs. Canned Reporting in Restaurant Analytics
22:48 Ensuring Data Accuracy and Trust in AI
25:44 Competitive Advantage through Data Intelligence
28:21 Conclusion and Call to Action

In this episode, we highlight the top 10 most loved and impactful episodes of 2025, based on both personal enjoyment and audience engagement on YouTube and audio podcasts. Featuring industry experts and groundbreaking companies, we discuss technological advancements and strategic insights in the restaurant industry. Highlights include Bill Lindsay from Cogswell on AI-driven inventory management, EveryBite's smart menu technology for dietary preferences, House of Giants' digital ordering innovations, and more. The episode celebrates the successes of 2025 and looks forward to more exciting content and innovations in 2026, encouraging listeners to subscribe and suggest future guests.

00:00 Introduction and Overview

00:52 Episode 1: Bill Lindsay from Cogswell

04:42 Episode 2: EveryBite's Innovative Solution

07:52 Episode 3: House of Giants' Digital Transformation

10:45 Episode 4: Matt's Human-Centric Leadership

13:44 Episode 5: Mellow Mushroom's Guest Experience

16:49 Episode 6: Poke Works' Hawaiian Cuisine

19:16 Launching Hawaiian Hot Plates

19:29 Explosive Growth of Rewards Program

20:21 Pollo Campero's US Expansion

23:21 RTI's Energy Management Innovations

26:30 TechRyde's Seamless Integration

29:57 Wisetail's Learning Management

33:48 Wisk's Inventory Management Solutions

36:23 Conclusion and Future Episodes

In this episode, Jeremy Julian and Yvonne Lara discuss Pizza Inn's innovative marketing strategies and community engagement efforts. They explore how the brand has revitalized its image through local ownership and creative campaigns, such as the I8 promotion, which successfully increased sales and customer engagement. The conversation highlights the importance of operational excellence and the role of franchisees in maintaining brand consistency and customer satisfaction.

00:01:40 Introduction to Pizza Inn

00:03:17 Legacy and Community Connection

00:04:41 Signature Offerings and Local Ownership

00:05:57 Brand Consistency and Community Involvement

00:11:09 Marketing Strategies and Campaign Success

00:15:07 Operational Excellence and Future Plans

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian interviews Peter Wiley, co-founder and marketing IT mastermind behind Hothead Burritos. They discuss the company's innovative use of technology and marketing strategies which have fueled their rapid growth. Peter shares insights on the importance of integrating marketing with IT, streamlining operations through digital ordering, and leveraging loyalty programs. The conversation also covers Hothead Burritos' unique offerings, including their variety of sauces, and their approach to catering and delivery. Listeners get a deep dive into how tech-savvy practices can lead to a more efficient and customer-focused restaurant experience.

00:00 Hot Head Burritos

01:13 Introduction and Guest Introduction

02:41 Hothead Burritos: Brand Overview

04:18 Expansion and Locations

05:18 Customer Experience and Menu Customization

09:32 Digital Integration and Online Ordering

13:23 Third-Party Delivery and Integration

17:36 Catering and Large Orders

18:46 Creating an Online Ordering Menu for Catering

20:03 Evaluating Menu Offerings for Online and Catering

21:26 The Importance of Loyalty Programs

22:24 Incentivizing Catering Orders

27:19 Converting Customers Across Channels

30:35 Leveraging AI and Data Analytics

32:33 Popular Menu Items and Personal Favorites

34:39 Staying Engaged with Hothead Burritos

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian interviews Jason Ingermanson, the founder of Mokas Coffee and Eatery. Jason shares his entrepreneurial journey from starting a $30,000 coffee shop in a Kansas mall to growing multiple successful brands, including Freddy's Frozen Custard and Steakburgers. Celebrating Mokas 20-year anniversary, Jason discusses the development and franchising of Mokas, his focus on quality and community involvement, and the core values driving the brand's success. He also shares insights on local store marketing, guest loyalty, and support systems provided to prospective franchisees. Tune in for an inspiring story of passion, discipline, and dedication in the restaurant industry.

00:00 Mokas Coffee & Eatery

00:14 Introduction and Guest Introduction

02:05 Jason's Journey: From Coffee Lover to Entrepreneur

03:02 The Birth and Growth of Mokas Coffee and Eatery

04:01 Navigating Challenges and Expanding During the Pandemic

05:21 Mokas' Unique Brand and Customer Experience

06:59 Commitment to Quality and Community

10:39 Franchising and Future Plans

18:13 The Story Behind the Name 'Mokas'

22:29 Franchisee Success Stories

23:14 The Importance of Transparency

23:41 Challenges in the Restaurant Industry

24:26 Expanding to New Markets

29:13 Local Store Marketing Strategies

32:06 Franchise Application Process

34:06 Discovery Day Experience

37:17 Master Franchise Opportunities

40:57 Connecting with Jason Ingram Manson

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian converses with Paul Tran, a seasoned entrepreneur and franchise expert. With a 20-year journey in the restaurant industry, Paul shares his story of turning a student loan into a successful Cajun crawfish restaurant and subsequent experiences scaling major brands like Halal Guys and Pepper Lunch. Paul discusses the importance of selecting the right franchisee, maintaining operational consistency, and building strong relationships between franchisees and franchisors. He also offers insights on effective marketing strategies and operations that contribute to franchise success. The episode is packed with valuable lessons for anyone looking to scale in the restaurant industry or seeking entrepreneurial inspiration.

00:00 Paul Tran of Pepper Lunch

01:39 Introduction and Welcome

01:50 Meet Paul Tran: A Journey in the Restaurant Industry

02:35 Paul's Early Ventures and Lessons Learned

05:44 The Halal Guys and Franchise Experience

07:05 Pepper Lunch: A New Venture

09:27 Insights on Franchising and Finding the Right Franchisees

14:59 Challenges and Success in Scaling a Franchise

24:16 California Brands in Texas

24:54 Franchisee and Franchisor Relationships

26:02 Choosing the Right Franchisee

26:47 Healthy and Unhealthy Tensions

31:21 Marketing and Community Outreach

37:10 Pepper Lunch Concept Explained

42:36 Final Thoughts and Contact Information

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian welcomes Geoffrey Toffetti, CEO of Frontline Performance Group (FPG), to discuss how restaurateurs can unlock hidden revenue, improve staff performance, and elevate guest experience without additional advertising costs. Geoffrey shares insights from his extensive career in hospitality and corporate consulting, detailing FPG's innovative solutions that utilize real-time analytics and AI-powered training. The conversation highlights the importance of systemized training for frontline employees, focusing on maximizing revenue through service-based sales techniques. Listeners will gain valuable knowledge on making meaningful investments in staff to drive up to 10% revenue growth, improve tips, and enhance overall restaurant performance. The episode also covers the practical steps for implementing and measuring success in these initiatives.

00:00 Frontline Performance Group

01:26 Introduction and Welcome

01:59 Guest Introduction: Geoffrey Toffetti

02:08 Geoffrey Toffetti's Career Journey

03:18 Current Role at Frontline Performance Group

03:47 Focus on Hospitality and Restaurant Industry

05:21 Identifying and Solving Industry Problems

10:44 Service-Based Sales Philosophy

14:29 Training and Technology Integration

20:27 Measuring Success and Analytics

24:56 Engaging Different Demographics

27:46 Results and Success Stories

29:34 How to Engage with Frontline Performance Group

32:39 Conclusion and Final Thoughts

In this episode of the Restaurant Technology Guys podcast, host Jeremy Julian welcomes Jason Morgan, the CEO of Original ChopShop, to discuss the brand's unique fast casual offerings and growth strategy. Jason shares his journey from accounting to hospitality, his experience with Zoe's Kitchen, and how he's leveraging those lessons at Original ChopShop. They delve into the restaurant's diverse and healthful menu, the importance of technology in maintaining quality and consistency, and the challenges of scaling a company-owned business. Jason also discusses the brand's focus on customer feedback and its efforts to expand in strategic markets while highlighting their catering program. This episode is a must-listen for anyone interested in restaurant innovation and growth.

00:00 Original ChopShop

01:21 Introduction and Guest Background

01:59 Jason's Journey in the Restaurant Industry

03:37 Original ChopShop Story

05:54 Unique Menu and Concept

08:16 Menu Development and Technology Integration

15:26 Breakfast and Expansion Strategy

17:55 Revealing Industry Insights

18:21 Company-Owned vs Franchise Models

20:23 Strategic Market Expansion

23:40 Challenges and Achievements

28:09 Signature Dishes and Personal Favorites

31:27 Catering and Off-Premise Strategies

33:11 Final Thoughts and Future Plans