Salon Owners Collective

The Secret to Rebooking Clients


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“Clients are spending less (or not coming at all) and the clients that do come… never rebook!”
 
Have you ever looked at your team's column and it’s empty but then suddenly, almost overnight, they’re fully booked? It feels like those ‘Last Minute Appointment’ Instagram stories are the only thing bringing clients through the door. 
 
But… what if told you that clients not rebooking isn’t completely your teams fault? 
 
As Salon Owners we need to pay attention to the changing trends of our clients and adapt of booking systems to suit. I mean… we can’t have a Salon without clients coming through the door which is why it’s up to us to make a change. 
 
Clients are still rebooking appointments and many of them, are still willing to spend a little extra too on products or upgrades!
 
In today’s episode of the Salon Owners Collective Podcast, I’m chatting with Shortcuts co-founder Jo Burgess about why it feels like clients aren’t rebooking… and what to do about it!
 
Here is The Secret to Rebooking Clients.
 
Here is why you should listen to the full episode:
  1. Learn the changes in clients spending habits
  2. Understand why it feels like no one is rebooking
  3. Know how to create an effective rebooking plan

  4.  
    Salon Mastery
    Achieve Salon Growth without being overwhelmed or overworking - it is possible! 
    Salon Mastery is a coaching program that provides you with the tools & support you need to build a profitable & successful Salon. Together, we’ll build a 9-part business strategy for your salon with your own dedicated success coach to lead you toward success. 
     
    Apply Now to Salon Mastery Coaching now.
    Resources 
    CLICK HERE Join over 6,000 industry experts and Salon Owners in my Profitable & Successful Salon Owners Facebook group.
    Click the link below to learn Shortcuts 3 Magic Numbers to boost your revenue!
    Tell Me How to boost my revenue now! 
     
    Connect with Shortcuts 
    Shortcuts Website: https://www.shortcuts.com.au/ 
    Shortcuts Instagram: https://www.instagram.com/shortcuts_anz/ 
    Shortcuts Facebook: https://www.facebook.com/ShortcutsSoftware 
    Jo’s LinkedIn: https://www.linkedin.com/in/joanna-burgess?originalSubdomain=au 
    ...more
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    Salon Owners CollectiveBy Larissa Macleman

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