Most law firm owners are still relying on outdated intake systems and it’s costing them real cases. But what if the fix wasn’t more automation, but more humanity?

In this episode of Crushing Chaos With Law Firm Mentor, I sit down with Ted DeBettencourt, co-founder of Juvo Leads, a legal marketing company that’s revolutionizing the world of chat services.

Together, Ted and I talk about how AI is evolving (and where it falls short), why response time is now the biggest factor in getting leads through Google’s Local Services Ads, and how law firms can use chat to book consults, sign retainers, and stop prospects from shopping around.

We also break down what really makes a potential client feel heard in those critical first five minutes and why the firms that figure that out are the ones winning in today’s market.

If you’ve been wondering how to bring more leads in the door (and actually sign them), this is the episode for you!

Tune in now.

Key Takeaways: 

Introduction (00:00)

Meet Ted (01:06)

What makes a bad chat? (05:01)

Website conversion (07:34)

Let’s talk about LSAs (12:51)

What about quality control? (16:48)

The future of legal intake (20:46)

Additional Resources: 

✨ Learn more about Juvo Leads: https://juvoleads.com/ 

⚡ [Free Training] 5 steps to never stop growing:  https://lawfirmmentor.net/go/ 

⭐ Connect with us on socials: 

Follow us on Facebook: https://www.facebook.com/LawFirmMentor/

Follow us on Instagram: https://www.instagram.com/law_firm_mentor/ 

Follow us on LinkedIn: https://www.linkedin.com/company/law-firm-mentor-llc/ 

—

Crushing Chaos With Law Firm Mentor is a podcast aimed to help lawyers and law firm owners scale their business, make more money, and escape the 60-hour week grind for a life they love. Follow us wherever you get your podcasts so you don’t miss a thing!