The Use Case Podcast

The Use Case Podcast

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The Use Case Podcast episodes

  • Scoring Validation and Transparency The Role of Technology in Screening Resumes

    In this episode we speak with Frank Abrams, founder of Gee-Score to better understand scoring validation and transparency and the the role of technology in screening resumes.

    Takeaways

    1. G-Score aims to score job seekers in every job posting and search.
    2. Scoring validation is a top priority for G-Score to maintain integrity.
    3. Open documentation is being considered to provide transparency and build trust with potential clients.
    4. Job seeker exaggeration is a challenge that G-Score is addressing through techniques like sister jobs and custom scoring modifiers.
    5. The future may bring a solution that verifies candidate information and skills to improve the hiring process. Traditional recruiting methods have shortcomings and often rely on fakery and shortcuts.
    6. AI agents have the potential to automate and customize the hiring process for job seekers and hiring companies.
    7. Technology can help in screening resumes, but a scoring system is needed to filter candidates effectively.
    8. Understanding the client's needs and the limitations of job descriptions is crucial in finding the right fit for a job.

    9. Chapters

      00:00 Introduction and Origin of G-Score

      06:08 Addressing Job Seeker Exaggeration

      34:18 Understanding the Client's Needs and the Limitations of Job Descriptions

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      47 min
    10. Workplace Mental Health and Wellness Sorted with Karaconnect

      In this episode we speak with Tobba Vigfusdóttir, founder and CEO of Karaconnect to understand how they are increasing productivity by reducing burnout, absenteeism and staff attrition. The mission is to make it easy for employees to manage their wellbeing through direct access to best-in-class support. Whenever they need it. Tobba is a cognitive psychologist by training. She founded Kara Connect in 2014 and has served as CEO for over 9 years, building a community of professionals to give employees easy access to support.


      Takeaways

      1. Tobá's journey from studying educational psychology to founding Karaconnect highlights the intersection of education, mental health, and technology.
      2. The impact of digital tools on social interactions and the need for personalized mental health support in the workplace are significant considerations for organizations.
      3. The barriers to adoption of mental health services in organizations include budgeting, stigma, and the disconnect between HR, CFOs, and CEOs.
      4. Karaconnect's approach to providing personalized mental health and wellbeing services has led to higher usage rates compared to traditional Employee Assistance Programs (EAPs). Implementing effective mental health support in the workplace requires addressing challenges related to EAPs, communication, and engagement.
      5. Technology plays a crucial role in providing accessible and secure platforms for employees to access mental health services.
      6. The impact of remote work on mental health services highlights the need for innovative solutions to support employees' well-being in a distributed work environment.

      7. Chapters

        00:00 Company Profiles and Target Markets

        12:11 The Impact of Digital Tools on Social Interactions

        14:19 Challenges in the Buying Process for Mental Health Services

        23:09 Credits and the Reactive vs. Proactive Approach

        24:52 Navigating the Challenges of Mental Health Support in the Workplace

        36:08 The Role of Technology in Workplace Well-being

        42:22 Adapting Mental Health Services to Remote Work Environments

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        47 min
      8. Recruiter Enablement in its Simplest Form: You Need To See PoetryHR with Adam Gordon

        The role of the Recruiter has changed. Expectations around recruiter skills have changed. Stop fighting the shift and embrace the new norm. Recruiter Enablement. We talk with Adam Gordon, serial entrepreneur in the Recruit Tech space to understand why TA needs to understand what this means and what will happen to their team if they don't.


        Takeaways

        • Recruitment enablement is often overlooked, and existing solutions like SharePoint require extensive customization.
        • Poetry platform offers comprehensive tools for recruiters, including marketing, operations, learning, research, templating, and multilingual support.
        • The platform centralizes resources, streamlines workflows, saves time, and increases efficiency by automating tasks and providing easy access to content.
        • Designed to be user-friendly for both experienced and new recruiters, Poetry is used by Fortune 500, FTSE 100 companies, and RPO businesses.
        • Future enhancements include enabling hiring managers and incorporating video content; pricing is $120 per person per month with no extra costs.

        • Chapters

          00:00 Who is Adam Gordon and what is PoetryHR

          06:10 The Limitations of SharePoint and the Need for a Specialized Solution

          12:17 Doing More with Less: The Importance of Efficiency in Recruitment

          26:35 The Role of Generative AI in Poetry

          33:48 The Role of Enablement in Recruitment

          42:23 Questions to Ask When Buying Recruiter Enablement

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          46 min
        • Company Culture, Career Navigation and Deep Talent Insights - What is PlumFlourish and PlumThrive with Jason Putnam

          Plum is a platform that focuses on human-centric data and uses psychometric assessments to match individuals with job opportunities and provide career coaching. They have seen significant growth in the past two years, with 50,000 people creating Plum profiles each month. Plum has recently launched two distinct platforms: Plum Flourish for individuals and Plum Thrive for companies.

          In this conversation with speak with Jason Putnam, CRO at Plum to understand the importance of building careers with psychometric and skills data and how when combined, successfully solves skills-based hiring.


          We talk about:

          • What this means for Talent Acquisition
          • What this means for candidate experience and careers
          • Why you need to pay attention to this
          • What happens to your TA org if you sleep on this

          • Chapters

            00:00 Introduction and Background of Plum

            03:25 Introducing Plum Thrive for Skills-Based Hiring

            06:21 The Importance of Soft Skills in a Changing Job Market

            09:07 Becoming a Skills-Based Organization in 90 Days

            15:26 Simplifying Complex Solutions with Plum

            19:37 Putting the Human First in Talent Assessment

            21:31 Focusing on the People, Not Just the Technology

            25:53 Appreciation for Data in Larger Organizations

            30:54 Identifying the Right Fit in Demos

            34:24 Success Stories: Quick Implementation and Global Solutions

            37:38 Common Mistakes in Culture Assessment

            39:31 Measuring Success: User Engagement and Cult Following

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            42 min
          • VimCal: Recruiters and EA's NEED to check this out. Complex scheduling that Calendly (and others can't handle)

            In this episode we dig into Vimcal, a scheduling platform that removes the complexity of managing calendars. Did you know that it takes approximately 77 clicks to schedule a meeting and create "holds" until you book a meeting? We speak with John Li, co-founder and CEO of Vimcal to talk scheduling, guardrails, and protecting your time.


            Check it out at: https://www.vimcal.com/


            Takeaways

            • VimCal is a calendar tool designed for busy people and their teams, offering features like time zone conversion and heavy scheduling capabilities.
            • The Group Vote feature in VimCal allows users to schedule meetings with multiple participants, making it easier to find a time that works for everyone.
            • Integrating with platforms like Gmail and Outlook can be challenging due to limited documentation and outdated APIs.
            • The future of calendar scheduling tools may involve AI and automation, but there is still a need for human control and accuracy, especially in high-stakes meetings.
            • VimCal aims to provide a seamless experience for users by showing both work and personal calendars in one place and allowing users to protect their personal events while booking on their work calendar. VimCal is expanding its focus on team features and enterprise customers.
            • The drag and copy feature allows users to explicitly send availabilities and implicitly design their week.
            • VimCal caters to executive assistants (EAs) by offering features that support the complex scheduling needs of multiple executives.

            • Chapters

              00:00 Who is John Li and VimCal?

              05:00 The Birth of VimCal

              12:56 Solving the Problem of Group Scheduling

              22:35 Efficiency for Teams

              27:01 Go-to-Market Strategy

              30:21 Building Out Sales Team for Enterprise Customers

              34:19 Removing Scheduling Tasks from EAs

              37:49 Security and Privacy Concerns

              45:47 Differentiating VimCal from Competitors

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              50 min
            • Discovered, Performance Hiring Software, High Performing Teams, and Job Marketing with CEO Fletcher Wimbush

              In this episode, we chat with Fletcher Wimbush, CEO of Discovered, about building high-performing teams. We talk talent assessment, job marketing, and candidate nurturing. Fletcher shares insights on how Discovered helps achieve your hiring goals, offering expert advice on creating effective recruitment strategies to attract and retain top talent.


              Here's what we cover:

              • High performing teams
              • Candidate assessment
              • Personalizing your workflow
              • Job marketing and AI

              • Chapters

                00:00 Interview with Fletcher Wimbush

                07:10 The Importance of Building Great Teams

                32:02 The Use Case Video Intro Epidemic.mp4

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                35 min
              • Revolutionizing Recruitment: Inside Jobiqo's White Label Solutions and AI Innovations w/CEO Martin Lenz

                In this episode, we chat with Martin Lenz, CEO of Jobiqo, about the world of job board tech. Lenz talks about customizing white-label solutions for different business needs, making $$$ with job boards, and keeping users hooked. From snagging top-notch candidates to teaming up globally for growth, we dive into the nitty-gritty of tailoring platforms and automating SEO. We get an MBA on how AI, including generative AI, amps up performance and shakes hands with partnerships to shape the job board scene.

                Takeaways

                1. Business Needs and Monetization: Understanding the core business requirements and revenue potential is pivotal for job board success.
                2. User Engagement and Quality Candidates: Job boards thrive on fostering user engagement while connecting employers with top-notch candidates.
                3. Customization and Market Adaptation: Tailoring job board platforms to specific market demands is essential for meeting diverse needs and staying competitive.
                4. Partner Ecosystem: Jobiqo collaborates with newspapers, publishers, associations, and recruitment agencies, offering white-label solutions to expand their reach.
                5. Innovation and Differentiation: Jobiqo continually updates its platform to meet regulations, offers programmatic solutions for enhanced performance, prioritizes candidate experience, and explores AI integration

                6. Chapters

                  00:00 Introduction and Setting the Stage

                  14:55 Ideal Customers and Driving Factors for Jobiqo

                  28:11 The Challenge of Understanding KPIs

                  34:22 Partnering with Publishers and Media Brands

                  41:47 The Role of Aggregation in Job Boards

                  50:33 The Complexity of Recruitment

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                  49 min
                7. Workvivo: Employee Experience, Engagement, and Open Communication with Gidi Pridor

                  Workvivo replaces unadopted comms, engagement, and measurement tools with one complete platform that employees love to use. In this episode we speak with Gidi Pridor to understand the use case for Workvivo, what the acquisition by Zoom means, and how and why talent acquisition is and should be using their solution.


                  We talk about adoption and key metrics for success, attrition, sync vs async, and created a connected workforce.


                  Here's the use case.


                  Takeaways

                  • Work Vivo provides an employee experience platform that focuses on engagement, open communication, and community-led interactions.
                  • The platform addresses the need for meaningful connections and culture-building in remote and hybrid work environments.
                  • Adoption and daily usage are crucial for success, and Work Vivo aims to consolidate various HR tools into a single employee experience platform category.
                  • The platform's main customer base consists of larger companies with a strong frontline employee presence and a focus on culture and employer brand. Workvivo is a digital employee experience platform that combines productivity, collaboration, and digital employee experience.
                  • The platform is customizable and can be used on various devices, including mobile, desktop, and digital signage.
                  • Workvivo focuses on creating a consumer-grade experience for employees, with features like Say Hi, which allows employees to introduce themselves and connect with others.
                  • The platform is particularly beneficial for companies that want to transform their internal communication and improve employee engagement.

                  • Chapters


                    00:00 What is Workvivo?

                    06:17 Adoption as the Key Metric for Success

                    16:05 The Impact of Work Vivo on Attrition and Engagement

                    30:38 Sync and Async Interchanging in Workvivo

                    43:21 Creating a More Connected Workforce

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                    50 min
                  • Asynchronous Video Interviewing: One-Way Video Interviewing FTW with Matt Baxter, CEO and Founder at Wedge

                    In this episode we speak with a long time supporter, Matt Baxter, Founder and CEO at Wedge an asynchronous video interviewing platform about what they are seeing in the market today. How clients are using Wedge and where video in recruitment is helping to maximize efficiency in the hiring process.

                    Asynchronous video interviewing (one-way interviewing), hiring process, candidate ghosting, applicant tracking systems, high-volume hiring, streamline hiring process, reduce bias, standardized interviews <- All things that we talk about in detail.


                    Takeaways

                    • Asynchronous video interviewing eliminates the issue of candidate ghosting and makes the hiring process more efficient.
                    • Wedge is a B2B software platform that offers one-way video interviews for high-volume hiring.
                    • Wedge integrates with applicant tracking systems and can be used in various industries.
                    • The use of asynchronous video interviews allows for better time management and more effective candidate screening.
                    • In the future, Wedge aims to incorporate AI to provide more insights and recommendations for hiring decisions. Wedge is an asynchronous video interviewing platform that helps companies streamline their hiring process and reduce bias.
                    • The platform allows recruiters to standardize interviews and collaborate with team members.
                    • Real-time data on candidate interest is a valuable resource for recruiters.
                    • Wedge has a mobile-first design and offers a user-friendly experience for both candidates and hiring teams.
                    • The completion rate for Wedge interviews is around 48-49%, indicating that candidates who do not complete the interview may not be genuinely interested in the job.
                    • The main challenge for Wedge is overcoming the resistance to change and educating potential customers on the value of video interviewing.

                    • Chapters


                      02:34 Introduction to Wedge and its Purpose

                      03:21 Transition to the Evolution of Video Interviewing

                      06:01 Explanation of Asynchronous Video Interviewing

                      10:10 Benefits of Asynchronous Video Interviews in Reducing Candidate Ghosting

                      12:12 Use Cases and Integration with Applicant Tracking Systems

                      16:06 Future Plans for AI-Driven Insights and Recommendations

                      19:08 Standardization and Bias Reduction

                      20:59 Collaboration and Real-Time Data

                      23:01 AI and Data Analysis

                      25:30 User-Friendly Experience

                      29:31 Mobile-First Design

                      30:57 Advice for Candidates and Hiring Teams

                      34:39 The Power of Demonstrating the Product

                      41:21 Important Questions and Common Objections

                      43:43 Overcoming Resistance to Change


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                      45 min
                    • Vero AI: Bridge the gap between what was sold vs. what you bought. Is your tool set is generating value or risk?

                      In this episode, we speak with Eric Sydell about the transformative potential of Vero AI in assessing tech investments. We look hard at the critical balance between value and risk, and explore how Vero AI helps you to determine if you bought what you were sold. Is your tech delivering on it's promises? We look at data efficacy in evaluating AI tools and the current state of AI as compared to the boom of the internet.


                      Key Points:

                      1. Verify marketing claims with evidence and data before investing in AI tools to bridge the gap between promises and reality.

                      2. Assessing effectiveness data is essential for understanding the impact of AI on job performance and company outcomes.

                      3. Vero AI integrates automation and human expertise to impartially evaluate and monitor AI tools' effectiveness.

                      4. Recognize the limitations and ethical considerations of large language models, emphasizing critical evaluation and bias awareness.

                      5. AI's current stage resembles the internet's early days, marked by experimentation and uncertainty.

                      6. Prioritize outcome evaluation over code adjustments for AI models to gauge practical effectiveness.

                      7. Vero AI offers actionable insights for informed decision-making across diverse sectors like HR tech and healthcare.


                      Chapters

                      00:00 Introduction to Vero AI

                      01:33 Background of Eric and Vero AI

                      08:13 The Disconnect Between Marketing and Reality

                      10:38 The Degree of Lies in AI

                      15:07 Vetting AI Tools and Monitoring Effectiveness

                      22:29 Evaluation of Large Language Models

                      23:17 Morality and Limitations of Large Language Models

                      24:05 The Challenge of Bias in AI

                      25:01 The Wild West of AI

                      26:30 Focusing on Outcomes

                      27:16 Recommendation Engine for Improving Output

                      28:23 Vero AI's Target Market

                      29:38 Automating Certification Routines

                      30:54 Potential Customers for Vero AI

                      33:14 Using Violet as a Metric for AI

                      34:54 Creating Awards Based on AI Outputs

                      36:33 The Perception of AI in Different Fields

                      38:07 Educating and Explaining Vero AI

                      39:26 Targeting HR Tech and Expanding to Other Industries

                      42:31 Differentiation and Messaging


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                      49 min

                    About The Use Case Podcast

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                    Discover insights from tech leaders on The Use Case Podcast. Learn how they make compelling business cases for their technology. Get inspired to enhance your business with innovative ideas. Proudly…

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