The Zero100 Podcast

Is SHEIN a supply chain role model or a cautionary tale? In the latest episode of the Zero100 Podcast, Chief Research Officer Kevin O’Marah, VP Research Geraint John, and VP Research Steve Hochman dissect the AI breakthroughs and red flags embedded in the fast-fashion brand’s operating model, offering both lessons and warnings for leaders across industries.

• SHEIN’s impact on the retail industry. (00:40)
• What supply chain leaders across industries can learn from SHEIN. (04:02)
• The secrets of SHEIN’s revolutionary operating model. (07:47)
• The red flags in SHEIN’s supply chain and the fast-fashion industry at large. (11:12)
• How APAC companies got the leg-up on supply chain resilience. (16:33)
• What the future holds for SHEIN. (19:06)

At Zero100 we’re obsessed not just with the technology to reinvent supply chains, but also the talent that will power the reinvention. So, we sat down with four leaders at The Estée Lauder Companies Inc. to get into the nuts and bolts of their supply chain talent strategy and find out how they’re future-proofing their workforce.

In this episode, we speak to Magne Setnes, Chief Supply Chain Officer at HEINEKEN. He shares how HEINEKEN is deploying genAI at scale, the importance of diversity of thought alongside functional expertise within teams, and his belief in the fact that supply chain and IT are intertwined, depending on each other to meet the demands of customers today.

In this episode, we delve into the details of Cummins’ supply chain transformation journey.

Mario Guerendo, Executive Director – Head of Global Supply Chain IT at Cummins sits down with Zero100 to share his experience of digitally integrating a historically decentralized supply chain.

We hear about the processes powering this transformation, and the challenges and successes they’re facing on their journey. Mario also gives  his view on the emerging technology that could change supply chains in the years to come.

Today’s episode welcomes Paula Natoli, Director of Strategic Industries, Supply Chain, and Logistics at Google Cloud. Paula shares her insights on a data-driven approach to solving supply chain challenges, using digital customer insights to enhance demand forecasting, and applying AI in the context of manufacturing defects. She also talks about supply chain as her “family business” and how her career path has always been intertwined with digital technology.

In our last episode of the year, Zero100’s own Kevin O’Marah, Co-Founder and Chief Research Officer, and Lauren Acoba, Principal Research, share their top predictions for supply chain and operations in 2024. 

From the untapped potential of generative AI to resiliency in the context of globalization, Kevin and Lauren go deep on the developments they believe will impact strategy in the boardroom next year.

Bold, action-oriented, and grounded in Zero100 proprietary data, listen now for the specifics of their predictions and to consider how you can use them as part of your 2024 strategy.

Today's episode welcomes Jennifer Han, Chief Product Supply Officer of Nutrition at Unilever. In the interview with host Mike Silverman, Jennifer shares her experience managing their supply network in China during COVID, her achievements including getting WEF Lighthouse certification for three factories, and her work applying AI technology and regenerative agriculture practices to Unilever's global nutrition business.

We’re diving into Walmart’s supply chain, speaking to their Executive Vice President of Sourcing, Andrea Albright. Lauren Acoba, Principal Research at Zero100, interviews Andrea about her experience overseeing Walmart's private brand labels. They discuss everything from rethinking sourcing's impact across the value chain to bringing in outside perspectives to fuel innovation.

Season 2 of our podcast kicks off with guest Leila Jalai, SVP of Global End-to-End Planning and Go-To-Market for the sportswear company Under Armour. The company's mission is to make athletes better… and Leila's mission is to make planning better. 

Looking for a truly global supply chain case study, we visited London and spoke with leaders in Manila, Durban and Mexico City, delving into the details of Unilever’s transformation when it comes to Customer Operations. We interviewed Juan Carlos Parada (Global Head of Customer Operations), Simon Smith (VP of Customer Experience), Navdeep Singh (VP for Customer Operations in Southeast Asia), Peter Lamplough (Head of Customer Operations in Africa), and Regina Montes (Lead for Customer Experience in Mexico). This episode is hosted by Mike Silverman, Zero100 Research Director. 

For the full story visit: https://zero100.com/unilever-global-supply-chain-reboot/