Today’s episode welcomes Paula Natoli, Director of Strategic Industries, Supply Chain, and Logistics at Google Cloud. Paula shares her insights on a data-driven approach to solving supply chain challenges, using digital customer insights to enhance demand forecasting, and applying AI in the context of manufacturing defects. She also talks about supply chain as her “family business” and how her career path has always been intertwined with digital technology.

In our last episode of the year, Zero100’s own Kevin O’Marah, Co-Founder and Chief Research Officer, and Lauren Acoba, Principal Research, share their top predictions for supply chain and operations in 2024. 

From the untapped potential of generative AI to resiliency in the context of globalization, Kevin and Lauren go deep on the developments they believe will impact strategy in the boardroom next year.

Bold, action-oriented, and grounded in Zero100 proprietary data, listen now for the specifics of their predictions and to consider how you can use them as part of your 2024 strategy.

Today's episode welcomes Jennifer Han, Chief Product Supply Officer of Nutrition at Unilever. In the interview with host Mike Silverman, Jennifer shares her experience managing their supply network in China during COVID, her achievements including getting WEF Lighthouse certification for three factories, and her work applying AI technology and regenerative agriculture practices to Unilever's global nutrition business.

We’re diving into Walmart’s supply chain, speaking to their Executive Vice President of Sourcing, Andrea Albright. Lauren Acoba, Principal Research at Zero100, interviews Andrea about her experience overseeing Walmart's private brand labels. They discuss everything from rethinking sourcing's impact across the value chain to bringing in outside perspectives to fuel innovation.

Season 2 of our podcast kicks off with guest Leila Jalai, SVP of Global End-to-End Planning and Go-To-Market for the sportswear company Under Armour. The company's mission is to make athletes better… and Leila's mission is to make planning better. 

Looking for a truly global supply chain case study, we visited London and spoke with leaders in Manila, Durban and Mexico City, delving into the details of Unilever’s transformation when it comes to Customer Operations. We interviewed Juan Carlos Parada (Global Head of Customer Operations), Simon Smith (VP of Customer Experience), Navdeep Singh (VP for Customer Operations in Southeast Asia), Peter Lamplough (Head of Customer Operations in Africa), and Regina Montes (Lead for Customer Experience in Mexico). This episode is hosted by Mike Silverman, Zero100 Research Director. 

For the full story visit: https://zero100.com/unilever-global-supply-chain-reboot/ 

The Covid-19 pandemic shook global supply chains and woke up both the public and business world to their critical value. For our latest In Conversation episode, Mike Silverman interviews John Dickson just before retiring as Chief Procurement Officer at AstraZeneca. Dickson shares his perspective as he closes a chapter on 30+ years in procurement across pharma, consumer goods, and auto industries.

In today's episode, we're talking about supply chain planning and execution, and how they are driving new levels of agility and resilience, with three unique perspectives. First, Zero100 Research VP Steve Hochman shares our new Regenerative Business Planning strategic framework. Next, Juan Carlos Parada, Global Head of Customer Operations discusses Unilever’s transformation with a new tech stack that's evolving how they plan and execute across their global supply chain. And finally, we'll speak with Aera Technology CEO, Fred Laluyaux about how AI-powered decision intelligence connects the dots between insights and execution. The episode is hosted by Catherine Parry, Head of Communications at Zero100. 

Hungry for a supply chain AI case study, we visited global food delivery company Deliveroo in London to delve into their machine-learning-powered logistics technology and go behind the scenes at a Deliveroo HOP dark store to share insights back with our Zero100 Community. We interviewed senior leaders at Deliveroo: Devesh Mishra (Chief Product & Technology Officer), Charles Wren (VP of Delivery Product & Global Operations), Mahana Mansfield (VP of Science) and Suzy McClintock (VP of Grocery & Retail). This episode is hosted by Mike Silverman, Zero100 Research Director.

For the full story visit: https://zero100.com/deliveroo-ai-powered-delivery-logistics/

Today’s episode is a conversation with Peter Anderson, the Chief Supply Chain Office of WestRock, one of the largest paper and packaging companies globally. Our guest host is Angel Mendez, 30-year supply chain veteran, who sits on the Peloton board of directors and the Zero100 board. Together they discuss a strategic breakdown of how WestRock is making its supply chain more sustainable, applying digital technology, sharing more data, and rethinking supply chain education and leadership.